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P: HEIC Depth map not available in photoshop for windows

1 Vote
Explorer ,
Apr 10, 2022 Apr 10, 2022

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I open HEIC file from iPhone 13 Pro, the image was taken in portrait mode. Photoshop v23.2.2 under Windows 10 does NOT display the depth map that is embedded in the file under channels. This apparently works in Photoshop on macos. the file I am using is OK because I can access the depth map under 'masking' in Lightroom using the same file. 

Can anyone help with this issue?

(I can recover the depth map using 3rd party software)

 

Another issue, but related, I cannot open the HEIC file from Bridge into camera raw as the option for HEIC does not appear under Camera Raw file handling settings.

 

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correct answers 2 Correct answers

Adobe Employee , Sep 22, 2022 Sep 22, 2022

The Camera Raw plugin on Windows doesn't currently support the HEIC format. Can you start a new thread calling out the need for Win support here: https://community.adobe.com/t5/camera-raw/ct-p/ct-camera-raw?page=1&sort=latest_replies&filter=all&lang=all&tabid=ideas

regards,

steve 

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Adobe Employee , Apr 10, 2022 Apr 10, 2022

Depth maps aren't currently supported on Windows. I've raised your request with the team. Thanks.

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Adobe Employee ,
Apr 10, 2022 Apr 10, 2022

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Depth maps aren't currently supported on Windows. I've raised your request with the team. Thanks.


Senior Product Manager - Customer Advocacy - Digital Imaging
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Community Beginner ,
Sep 22, 2022 Sep 22, 2022

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You didn't address the second point about Camera Raw and HEIC files - I have the same issue. Works fine with the Mac version.

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Adobe Employee ,
Sep 22, 2022 Sep 22, 2022

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Where are your HEIC files coming from? Apple device or another camera manufacturer?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Sep 22, 2022 Sep 22, 2022

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iPhone 11 on current release of iOS

John Prady
JPA

Sent from my iPhone

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Adobe Employee ,
Sep 22, 2022 Sep 22, 2022

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The Camera Raw plugin on Windows doesn't currently support the HEIC format. Can you start a new thread calling out the need for Win support here: https://community.adobe.com/t5/camera-raw/ct-p/ct-camera-raw?page=1&sort=latest_replies&filter=all&l...

regards,

steve 

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