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P: Index Color: does not allow grabbing a color with eyedropper from another file

Community Beginner ,
Jul 15, 2011 Jul 15, 2011

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CS5- when trying to change a color in an index file- when you click on the color is the palette box, it gives you the color picker- BUT it does not allow you to change the color by grabbing a color with your eyedropper from another file or even pasting a hex code in the box. I have to select a color manual from the picker- then trick it to excepting a new color. This feature worked in CS4. I am on a MAc OS 10.6.8- Pro Tower- 10 GIG ram- 1.5 TB scratch disk.

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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Feb 03, 2015 Feb 03, 2015
Fixed in CS6 or later.

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Adobe Employee ,
Jul 16, 2011 Jul 16, 2011

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Hi Rita, I think I can reproduce this. Can you try a workaround for me? When you bring up the color picker from the Color Table dialog, try clicking once anywhere in the dialog and then try sampling a color from an open image in Photoshop:


Image is not available



Does that work to allow you to sample a new color with the eyedropper?

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Community Beginner ,
Jul 16, 2011 Jul 16, 2011

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Yes, the work around does work. I do notice however, that I do not get the eyedropper tool right away. I need to click first, then it becomes the eyedropper. Thanks for the work around.

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Adobe Employee ,
Jul 17, 2011 Jul 17, 2011

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Excellent. Thanks. Glad that workaround works for you. I'll have the team investigate the root issue.

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Adobe Employee ,
Feb 03, 2015 Feb 03, 2015

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Fixed in CS6 or later.

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