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msredhd
msredhd
Participating Frequently
July 16, 2011

P: Index Color: does not allow grabbing a color with eyedropper from another file

  • July 16, 2011
  • 4 replies
  • 373 views

CS5- when trying to change a color in an index file- when you click on the color is the palette box, it gives you the color picker- BUT it does not allow you to change the color by grabbing a color with your eyedropper from another file or even pasting a hex code in the box. I have to select a color manual from the picker- then trick it to excepting a new color. This feature worked in CS4. I am on a MAc OS 10.6.8- Pro Tower- 10 GIG ram- 1.5 TB scratch disk.

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    4 replies

    J
    J453
    Legend
    February 3, 2015
    Fixed in CS6 or later.
    J
    J453
    Legend
    July 17, 2011
    Excellent. Thanks. Glad that workaround works for you. I'll have the team investigate the root issue.
    msredhd
    msredhdAuthor
    Participating Frequently
    July 17, 2011
    Yes, the work around does work. I do notice however, that I do not get the eyedropper tool right away. I need to click first, then it becomes the eyedropper. Thanks for the work around.
    J
    J453
    Legend
    July 17, 2011
    Hi Rita, I think I can reproduce this. Can you try a workaround for me? When you bring up the color picker from the Color Table dialog, try clicking once anywhere in the dialog and then try sampling a color from an open image in Photoshop:


    Image is not available



    Does that work to allow you to sample a new color with the eyedropper?
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