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1

P: Match color 16 bit broken in 2023 (v24.x)

Community Beginner ,
Oct 19, 2022 Oct 19, 2022

image/adjustments/match color in 16 it is broken in recent versions of Photoshop (Mac OS). It works in 2022 versions.

It turns the layer completely black or white

Bug Fixed
TOPICS
macOS
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correct answers 1 Pinned Reply

Adobe Employee , Dec 13, 2022 Dec 13, 2022

Hi all,

 

We're happy to announce the release of Photoshop 24.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed
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13 Comments
Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

Hi @richardm90561537 ,

Thank you for reporting this issue.  Can you please share your Help -> System Info and the PSD file you are using which causes the color match to break?

-Andrew

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Community Beginner ,
Oct 19, 2022 Oct 19, 2022

MacBook Pro, 2.3 GH-z 8-Core Intel Core i9. Memory 64GB

This happens on all 16 bit files for later Photoshop v22 and the latest v23

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LEGEND ,
Oct 19, 2022 Oct 19, 2022

If you disable GPU in preferences any difference?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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LEGEND ,
Oct 19, 2022 Oct 19, 2022

If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

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LEGEND ,
Oct 20, 2022 Oct 20, 2022

Try this: Go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)" - Restart Photoshop. Does the problem persist?

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Community Beginner ,
Oct 31, 2022 Oct 31, 2022

I've had the same problem. I thought I was the only one for a moment. Have you found a solution??

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LEGEND ,
Oct 31, 2022 Oct 31, 2022

Seems to be working here. Can you provide the files you're using to reproduce the problem along with a screenshot of your settings? Post a URL to the file using CC files or dropbox, or something similar to share the files.

JeffreyTranberry_1-1667251774243.png

 

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LEGEND ,
Nov 01, 2022 Nov 01, 2022

@richardm90561537 Thanks for the files/setup - Is this the behavior you see?

2023:

JeffreyTranberry_0-1667339109524.png

 

Prior versions:

JeffreyTranberry_1-1667339224403.png

 

 

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LEGEND ,
Nov 01, 2022 Nov 01, 2022

I've asked engineering to take a look.

Status Acknowledged
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Community Beginner ,
Nov 01, 2022 Nov 01, 2022
Yes, though more often it’s black, not white. Usually it’s solid black;
sometimes it’s white or “noise”
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Community Beginner ,
Nov 21, 2022 Nov 21, 2022

The Match Color tool does not work with 16-bit photos in version 2023. I have tried on mac computers with Intel and M1 processors and it does not work correctly. After applying the tool to a layer it leaves it white, black or noise.

 

 

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Community Beginner ,
Nov 21, 2022 Nov 21, 2022

In the new version, 24, it is now grayscale. Ugh. A step in the right direction...

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Adobe Employee ,
Dec 13, 2022 Dec 13, 2022
LATEST

Hi all,

 

We're happy to announce the release of Photoshop 24.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed
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