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P: 'Match Fonts' not showing fonts available to activate from Adobe Fonts

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Explorer ,
Feb 25, 2022 Feb 25, 2022

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Using Windows 10 21H2. Since the update to V23, (not sure which sub-update), 'Match Fonts' feature will no longer show Fonts Available to activate from Adobe Fonts with the option set 'on'. V22 still works fine. Image posted shows two versions side by side.

Match Font Bug.jpg

 

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correct answers 2 Correct answers

Adobe Employee , Jun 14, 2022 Jun 14, 2022

Hi all,

 

We're happy to announce the release of Photoshop 23.4. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.4, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

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Adobe Employee , Mar 02, 2022 Mar 02, 2022

I've asked engineering to take a look. I'm seeing similar differences in results.

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Adobe Employee ,
Feb 25, 2022 Feb 25, 2022

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@Frogman38 Photoshop is not connecting to the Adobe Font server. Please make sure you have the latest Creative Cloud application and signed into the application.

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Explorer ,
Feb 25, 2022 Feb 25, 2022

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I am using the latest version of Creative Cloud it is logged in. I have access to Adobe Fonts in the creative cloud app.

It is the Match Font Function does not display Adobe Fonts from the server in Photoshop 2022.

However I have Photoshop 2021 installed on the same PC and it accesses the Adobe Fonts from the server fine as my screenshots show.

If Creative Cloud App was not functioning why would an older version of Photoshop work when the newer one does NOT.

It is exactly the same on a fresh install of the latest version of Photoshop 2022 (23.2.1) on a different PC.

I had to install the older version of Photoshop to gain access to Match Fonts  to those on Adobe Font Server.

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Explorer ,
Mar 01, 2022 Mar 01, 2022

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any update, has anyone tried with v23.2.1 on Windows?

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Adobe Employee ,
Mar 02, 2022 Mar 02, 2022

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I've asked engineering to take a look. I'm seeing similar differences in results.


Senior Product Manager - Customer Advocacy - Digital Imaging
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Explorer ,
May 11, 2022 May 11, 2022

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several updates later bug still exists. is this still 'in hand'

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Adobe Employee ,
May 13, 2022 May 13, 2022

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Yes. Slated for an upcoming update.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Jun 14, 2022 Jun 14, 2022

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Hi all,

 

We're happy to announce the release of Photoshop 23.4. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.4, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

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Explorer ,
Jun 14, 2022 Jun 14, 2022

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Yes thanks, 23.4 has resolved the issue. Now works as expected. 

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