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P: Minimize buttons disappear under upper menu bar

2 Votes
LEGEND ,
Dec 04, 2014 Dec 04, 2014

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In CS6 my minimize buttons sometimes move under the upper menu bar. If they go too far under, I can't get them back. I've tried pressing F, but that does not make them reappear. I've tried checking/unchecking the various interface options under "preferences" and also uninstalling and reinstalling the app. So far, the only way I can fix the problem is to reset all of the defaults. I've noticed this only happens on my Mac using Mt Lion and/or Yosemite. I have another Mac using snow leopard, but on that machine it's not possible for the minimize buttons to go under the upper menu bar.

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correct answers 1 Correct answer

Adobe Employee , Jun 15, 2015 Jun 15, 2015
This should be fixed in the Photoshop CC (2015) update.

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15 Comments
Adobe Employee ,
Dec 04, 2014 Dec 04, 2014

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Hmm, I'm not able to slide that up under the menu on my system. Are you using multiple monitors? If so, how are they arranged? Any system utilities?

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Dec 04, 2014 Dec 04, 2014

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As a matter of fact, I do have two monitors hooked up to this computer.

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Adobe Employee ,
Dec 04, 2014 Dec 04, 2014

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Are they arranged one over the other?

If you disconnect the second monitor, does the window recenter itself on the main monitor?

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Dec 04, 2014 Dec 04, 2014

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The monitors are mirrored. When I disconnected one of them, the problem was solved! With only one monitor, the window can't move under the upper menu bar.
Any thoughts about how I can connect two monitors and avoid this from happening?

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Adobe Employee ,
Dec 04, 2014 Dec 04, 2014

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It looks like an offset is made when the second monitor is attached. So - if the top of the window is touching the top menu bar it gets shifted up under the menu. If you leave a gap at the top that's similar in height to the top bar, it won't go up under the menu.

If you ever get an a bad state with both monitors attached - a simpler way to get it to bounce back down to reposition it is to change the arrangement to side by side for a moment, then go back to your above/below arrangement.

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Dec 04, 2014 Dec 04, 2014

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Now that I know what's causing this, I'm going to play around with it. Thanks a million!

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Adobe Employee ,
Dec 04, 2014 Dec 04, 2014

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Cool. I'll see if there's anything we can do on our side to make this better.

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Dec 04, 2014 Dec 04, 2014

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It's odd that PS is the only app on my machine that behaves this way when two monitors are mirrored.

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Adobe Employee ,
Dec 04, 2014 Dec 04, 2014

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Yup. I need to look into that.

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Dec 04, 2014 Dec 04, 2014

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If you find out anything more or come up with a patch to fix this, I'd love to know. thanks again, DS

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New Here ,
Feb 25, 2015 Feb 25, 2015

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Updated to Yosemite 10.10.2 and having an issue where "Save As" window is above and out of the screen. I can't drag it down or even see anything above my list of files. Only happens on my second monitor, but that's where I do most of my work as it's larger. Nothing else is ever place outside of the usable screen unless I drag it there.

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LEGEND ,
Feb 25, 2015 Feb 25, 2015

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Jared, if this is the same problem I had....it's because you have two monitors which are mirrored.

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Adobe Employee ,
Feb 26, 2015 Feb 26, 2015

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Engineering is looking at this. Hoping it will be fixed in the next update.

Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Feb 26, 2015 Feb 26, 2015

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Monitors are not mirrored. And thanks Jeffrey!

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Adobe Employee ,
Jun 15, 2015 Jun 15, 2015

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LATEST
This should be fixed in the Photoshop CC (2015) update.

Senior Product Manager - Customer Advocacy - Digital Imaging

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