P: Nvidia drivers issue with 472.84 on Windows

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Community Beginner ,
Dec 13, 2021 Dec 13, 2021

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Today (13 Dec) Nvidia posted updated drivers for their Quadro Graphics cards which raised the previous version from 472.47 to 472.84. I've been putting a new PC together using Windows 11 and to cut a long story short, Adobe doesn't like the very latest version, Bridge and LR wont boot and PS doesn't recognise a high spec Quadro RTX as having Open CL available and states its not compatible. Rolling back to 472.47 solved everything and it all works as it should.

 

I've no idea what the issue might be as its well beyond my level of technical knowledge but I'd suggest either Nvidia will need to issue a further update quickly or Adobe will have to do something. Meanwhile dont update to the latest Nvidia Drivers unless you're looking for a frustrating hour or so with things not working!

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Adobe Employee , Dec 17, 2021 Dec 17, 2021

We're in contact with NVIDIA to investigate this issue.

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Adobe Employee ,
Dec 17, 2021 Dec 17, 2021

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We're in contact with NVIDIA to investigate this issue.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Dec 18, 2021 Dec 18, 2021

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Thank you! Would you be able to post again when new drivers are released which address the current issues please?

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Community Expert ,
Dec 18, 2021 Dec 18, 2021

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I updated to version 472.84 and I'm not having any issues with Photoshop version 23.1, although I'm on Windows 10

2021-12-18 11_20_01-NVIDIA Control Panel.png

2021-12-18 11_20_17-Untitled-1 @ 50% (RGB_8).png

2021-12-18 11_21_19-Preferences.png

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Community Beginner ,
Jan 11, 2022 Jan 11, 2022

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Is there an update on this issue please?

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Adobe Employee ,
Jan 11, 2022 Jan 11, 2022

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LATEST

I do not know if this will resolve the issue, however, there are new drivers out… Release Date: 2022.1.4

https://www.nvidia.com/Download/index.aspx?lang=en-us

 

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