P: Nvidia drivers issue with 472.84 on Windows

[johnt41947401]

Today (13 Dec) Nvidia posted updated drivers for their Quadro Graphics cards which raised the previous version from 472.47 to 472.84. I've been putting a new PC together using Windows 11 and to cut a long story short, Adobe doesn't like the very latest version, Bridge and LR wont boot and PS doesn't recognise a high spec Quadro RTX as having Open CL available and states its not compatible. Rolling back to 472.47 solved everything and it all works as it should.

I've no idea what the issue might be as its well beyond my level of technical knowledge but I'd suggest either Nvidia will need to issue a further update quickly or Adobe will have to do something. Meanwhile dont update to the latest Nvidia Drivers unless you're looking for a frustrating hour or so with things not working!

[J453]

We're in contact with NVIDIA to investigate this issue.

[johnt41947401]

Thank you! Would you be able to post again when new drivers are released which address the current issues please?

[Ged_Traynor]

I updated to version 472.84 and I'm not having any issues with Photoshop version 23.1, although I'm on Windows 10

[johnt41947401]

Is there an update on this issue please?

[Dramenon]

I do not know if this will resolve the issue, however, there are new drivers out… Release Date: 2022.1.4

https://www.nvidia.com/Download/index.aspx?lang=en-us

[Carol29223422vowe]

Any update on this? My main system has Windows 10 with an Nvidia 1070ti with the driver 472.84 and Photoshop won't recognize it. It says graphics card unknown. I tried chatting with help and they didn't seem to understand anything I asked, much less what to do about it. I would be very happy using an older version of photoshop/adobe suite if you could direct me to which one would work on the older driver.

[Dramenon]

https://www.nvidia.com/Download/driverResults.aspx/200283/en-us/

531.41  WHQL

Release Date: 2023.3.21

Fixed Bugs:

• Adobe application stability issues using 531.18 [4008751] ...

Would be worth updating driver from 472.84.

If that does not work then copyying Prefs out of Setttings and seeing if new default Prefs solve any start up issues.