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P: Objection Selection Tool doesn't work correctly, selects a lot of area/box around the subject

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Community Beginner ,
Nov 07, 2021 Nov 07, 2021

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PS 2022 Object Selection Tool is not working.  It just puts a blue highlighted box over the subject.  I have many different photos and the same thing happens every time.

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macOS, Windows

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Adobe Employee , Nov 17, 2021 Nov 17, 2021
Enigneering is having a hard time reproducing. Please make sure you're on 23.0.1 update. If you're still having trouble after updating, please share PSDs/files that reproduce the behavior. A video of your steps would be nice, too.

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Adobe Employee , Nov 16, 2021 Nov 16, 2021
I've asked engineering to investigate this issue.
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Advisor ,
Nov 07, 2021 Nov 07, 2021

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It's working ok here for me on Win 10. When you hover over a subject and get the blue overlay, do you click in that area to select it?

Please post the information in this list:

LRC Community guidelines,jpg.JPG

Kenneth Seals

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Community Beginner ,
Nov 07, 2021 Nov 07, 2021

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Hi, thank you for your input. I have Windows 10 also and I made sure it is
updated. I have hovered over the subject and clicked on it and it selects
the entire picture.

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Community Beginner ,
Nov 07, 2021 Nov 07, 2021

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Screenshot.jpg

Here is the photo of my problem with the Object Selection Tool.  I have Adobe Photoshop Version: 23.0.0.  My Windows version is 10.0.19043, I have 16 GB of RAM, Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 1.99 GHz and a 64-bit operating system.  I hope this is enough information.  I have not received any error messages, just cannot get it to select a subject when hovering over the picture like I see in all the examples.  Not sure what I am doing wrong.  Thank you!

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Advisor ,
Nov 07, 2021 Nov 07, 2021

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The first thing I would try is to reset the PS preferences. You can do that in the menu: Preferences, General click on the Reset Preferences button.

Otherwise, I would try uninstall and reinstall PS. 

Kenneth Seals

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Community Beginner ,
Nov 07, 2021 Nov 07, 2021

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I have tried both suggestions and still get the same results. I may have
to call support tomorrow and see what they say.

Thanks for your help!

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Adobe Employee ,
Nov 14, 2021 Nov 14, 2021

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Were you able to get this resolved? If not, It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Nov 16, 2021 Nov 16, 2021

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Ever since I've installed Photoshop on my new M1 Pro Macbook Pro (Version 23.0.0), I've been unable to detect subjects. Or when it does, oit selects a large amount of background around the subject as well. 

I never have bben able to find any object in any photo using the Object finder tool.

I don't know what is going wrong.

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Adobe Employee ,
Nov 16, 2021 Nov 16, 2021

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Can you post a screenshot with your layers panel showing, as well as a screen shot of the result where there's "a large amount of background around the subject"?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Nov 16, 2021 Nov 16, 2021

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I've asked engineering to investigate this issue.


Senior Product Manager - Customer Advocacy - Digital Imaging
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Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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Thank you so much!

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Adobe Employee ,
Nov 17, 2021 Nov 17, 2021

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Enigneering is having a hard time reproducing. Please make sure you're on 23.0.1 update. If you're still having trouble after updating, please share PSDs/files that reproduce the behavior. A video of your steps would be nice, too.

 


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Nov 17, 2021 Nov 17, 2021

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It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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