P: Pen tool lags

Hey everyone,

So Chris, or whoever from Adobe may see this...

I was thinking this morning, as my pen tool continues to lag and I'm unable to preset path operations with shortcut keys.....

You guys keep deferring by telling us Win7 64 users there must be a process or system setting on our machines that's causing the problem. Fine. Maybe there is a process that cause CC to behave this way. How is it then our systems fault? I've searched diligently, trying to narrow down a setting/process that's causing the issue. But the glaring truth remains. WE DIDN'T HAVE THE ISSUE WITH CS6. Doesn't this fact demand that it's the software's fault??

Why should we hunt down and end processes one by one until your software works correctly?

Please explain this to me, and many others in the thread. I for one will not brush this issue under the rug. It greatly and adversely affects my daily workflow.

Thanks

Ok guys I just wanna update you all in regards to the original topic...

I've been trying to narrow down to a specific process on my system that could be causing the pen tool lagging. Here's what I've found so far. I did a restart, opened up Photoshop first thing before any apps, and there was no lag. Also, here is a list of processes, as of today, that seem to NOT cause the lag:

Skype
Dropbox
task coach
wunderlist
egnyte map drive
csrss.exe
belkin monitor
nvxdsync.exe
NvBackend
nvtray
nvstreamsvc
nvvsvc
zatray
BelkinSetup
12 processes of Chrome(!)
Illustrator.exe
EXCEL.exe
winlogon.exe
AvastUI.exe
SynBackFree.exe
EEventManager.exe

I will add to the above list as I confirm which does not affect the pen tool

Currently, I still have no lag in the pen tool. HOWEVER, after I opened a PDF and ran Acrobat, there WAS a lag. I closed Acrobate.exe with task manager, and the lag stopped! Now, before we get overly excited, I did reopen Acrobat to test, and I couldn't get the lag to come back. So, Chris, or any Adobe folks on here, based on my testing so far, do you have any input on what's happening?

Chris, what about using one of us remotely? Isn't there a screen share way of doing it?

Andy, from what you have listed, I run
Skype
Dropbox
Avast
itunes
acrotray

This is a great conversation that's separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: Pen Tool drawing incorrectly

??

I'm sorry Vladimir, I didn't understand your post at all..

All of this begun after this update
http://blogs.adobe.com/photoshopdotco...

So after this:
"Notable Windows specific bugs fixed
...
Pen tool input doesn’t draw correctly
"
What was that bug? I dont know about it. All day long i work with pen tool.
And know the bug even on PS 14.2.1 incorrect pen output when GPU is off and "constrain path draggig" if off.

I'd like to try something, if you all wouldn't mind helping...

Those you of that are having the pen tool issues, can you tell me if any of your running processes on your Win7 64 system are the same as mine? I'm trying to narrow down a possible culprit. It seems at times that after I boot up and start PS immediately, the pen tool lag goes away temporarily, so I'm wondering if a certain process is causing the issue. And it makes sense if it's a Windows exclusive process or app.

Currently running (ones with asterisk also run on startup):

Skype
Task Coach*
Chrome
Dropbox*
Zone Alarm Firewall*
SyncBack*
Avast*
Wunderlist*
Egnyte Map Drive*
Stickies*
iTunesHelper.exe*
acrotray.exe*
NvBackend* (nvidia updater)
I also have a couple autohotkey scripts on startup, but I couldn't imagine those would hinder anything

Thanks to anyone who helps out!

It still sounds to me like something on your system is causing some of these symptoms, like a plugin, a utility, or another application. And sometimes external causes aren't obvious (like drivers, or other apps).
And yes - that sort of debugging might help narrow down the possible causes.

My next plan of attack is to disable virtually all start up processes, reboot, start PS first thing and see if the pen tool is lagging. Then from there all I know to do is to keep switching preferences around in PS, trying different combinations of drawing modes, etc.. BUT what does that tell us?? I'm a simple guy, and in no way a programmer, but that seems to be a software-related issue does it not?