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jeremyc10817366
Participant
February 2, 2022
Released

P: Photoshop 23.2.2 Can't open/update vector smart object in Illustrator

Just today, I updated to macOS Monterey and now I am having problems opening vector smart objects in Photoshop files. If Illustrator is closed, when I double click the smart object (or choose edit contents) Illustrator will launch but the file will not open. 

If Illustrator is open and I try to open the smart object, I get a Mac error window that says "The application "Adobe Illustrator 2022" can't be opened" with a -1703 error code. 

I'm using Photoshop 23.2.1 and Illustrator 26.0.3, which I went back to after seeing the problem first occur in 26.1. 

The computer is iMac Retina 5K, 27-inch 2019  |  3.6 GHz 8-Core Intel Core i9  |  macOS Monterey 12.3

Thanks in advance

    234 replies

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    igormustafa
    igormustafa
    Participating Frequently
    March 18, 2022

    Hello everyone,

    I usually work with both Photoshop and Illustrator, using embedded vector files inside photoshop and vice-versa.

    Since yesterday, I can't open any Vector Smart Objects inside my .psds

    I tried reinstalling both illustrator and photoshop, reseting preferences and even installing previous versions of both apps - all unsuccessful attempts.

    This is the pop up that appears when I double click the vector smart objects inside photoshop:

    It says "The app Adobe Illustrator 2022.app can't be opened - 1703"

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      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      March 18, 2022

      This is the same issue as this post:

      https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-23-2-2-can-t-open-update-vector-smart-object-in-illustrator/idc-p/12818470/page/2#M50612 

      As of 3/16 Adobe is aware and working on a solution. There is a suggested work around in the post to recover your AI file.

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        igormustafa
        igormustafa
        Participating Frequently
        March 18, 2022

        thank you so much! 

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          Romulo Tebaldi
          Participant
          March 18, 2022

          I found another workaround. Right click on the smart object layer then "Export Contents...". It will save a file with the .ai artwork. I'm working with this until adobe find a way to fix it.

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            n83hehl
            Participant
            March 18, 2022

            The application “Adobe Illustrator 2022” can’t be opened. -1703

            I cant edit illustrator smart objects.

            When I click on them in photoshop to edit them I get this code. Its only happened since the new update. Anyone know how I can open these in illustrator to edit them?

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              Monika Gause
              Community Expert
              Monika GauseCommunity Expert
              Community Expert
              March 18, 2022

              Please add your vote: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44929336-smart-vector-object-in-photoshop-does-not-open-any

               

              There are other threads on the forum about the issue that might provide a workaround.

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                Monika Gause
                Community Expert
                Monika GauseCommunity Expert
                Community Expert
                March 18, 2022

                In order to reach out to the developers and get notified about the progress, please post to  http://illustrator.uservoice.com

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                  victorwin85
                  Participant
                  March 18, 2022

                  Same proplem here. Please fix ASAP

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                    christophern14879888
                    christophern14879888
                    Participant
                    March 17, 2022

                    Having exactly the same problem. Have removed CC completely several times, installed previous versions of photoshop and illustrator, but still not working. 

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                      TomDruckrey
                      Participant
                      March 17, 2022

                      Kann mir da jemand helfen? weiss nicht mehr weiter?

                       

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                        Monika Gause
                        Community Expert
                        Monika GauseCommunity Expert
                        Community Expert
                        March 17, 2022

                        Monterey 12.3?

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                          TomDruckrey
                          Participant
                          March 17, 2022

                          Monterey 12.3 und alle aktuellen Adobe Programme. Das passiert bei alten Datein aber auch bei neu aufgebauten...?!

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                            SAIFULLAH6537553
                            Participant
                            March 17, 2022

                            I cannot open my smart object from PS that link to AI after updated latest update of macOS monterey 12.3 for my m1... its pop up 'The application “Adobe Illustrator 2022” can’t be opened.'... hope this will fix soon... PS ver23.3.3 and AI ver26.1

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                              bunnyegg_0_
                              bunnyegg_0_
                              Participant
                              March 17, 2022

                              Hi All. 

                              After I updated the macOS Monterey to ver 12.3 I'm having a problem opening a smart object in Photoshop. The smart object is copied from the AI file. When I open it, it says: 

                              The application “Adobe Illustrator 2022” can’t be opened. - 1703

                              I'm using AI 26.1 and PS 23.2.2 versions. MacBook Apple Silicon.

                               

                              Hope this will be fixed soon.

                               

                               

                               

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                                Dan Rodney
                                Community Expert
                                Dan RodneyCommunity Expert
                                Community Expert
                                March 17, 2022

                                I'm getting the same error. I think its related to the macOS 12.3 update. I'm on Intel, so it's not specific to Apple Silicon. I see people have posted on Apple's forums as well, so it looks like we need a fix on either Adobe or Apple on this.

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                                Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor
                                  mayhemstudios
                                  mayhemstudios
                                  Participating Frequently
                                  March 16, 2022

                                  The only work around I found is to drop the ai file into the Libraries panel. Then drop the file into photoshop from the Libraraies panel in Photoshop. It will open up in ai to edit.

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