P: Photoshop 23.2.2 Can't open/update vector smart object in Illustrator

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Community Beginner ,
Mar 14, 2022 Mar 14, 2022

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Just today, I updated to macOS Monterey and now I am having problems opening vector smart objects in Photoshop files. If Illustrator is closed, when I double click the smart object (or choose edit contents) Illustrator will launch but the file will not open. 

If Illustrator is open and I try to open the smart object, I get a Mac error window that says "The application "Adobe Illustrator 2022" can't be opened" with a -1703 error code. 

I'm using Photoshop 23.2.1 and Illustrator 26.0.3, which I went back to after seeing the problem first occur in 26.1. 

The computer is iMac Retina 5K, 27-inch 2019  |  3.6 GHz 8-Core Intel Core i9  |  macOS Monterey 12.3

Thanks in advance

Bug Fixed
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Cross-app workflows , macOS , Windows

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correct answers 2 Correct answers

Adobe Employee , Mar 31, 2022 Mar 31, 2022
This should be resolved in macOS 12.3.1 that just went out.
Status Fixed

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Adobe Employee , Mar 16, 2022 Mar 16, 2022
Thanks for the details. Engineering is working with Apple on a fix.
Status Acknowledged

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replies 228 Replies 228
228 Comments
New Here ,
Feb 02, 2022 Feb 02, 2022

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Anyone made any progress with this? We're facing the same issues with Illustrator, Photoshop and inDesign with our new M1s working from our Synology. We've tried all number of settings tweaks to the Synology with no change. These issues only started after the users got their new M1s.

 

Generally one workaround is to unmount the server share and mount it back, but our users aren't happy with that.

 

8d19080b-ea8b-4b97-90bd-f2ade987a88a.png3a54f4e1-21a7-4988-a581-2e9a27252913.pngMEpXLELK3YKT8wruaQ0G63K_Q_cOrsEknQ.png

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Community Beginner ,
Feb 27, 2022 Feb 27, 2022

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Hello

I suddenly started getting this OS message last night when double-clicking Smart Objects
in my layer palette to open/edit in Illustrator (as usual!)


Any advice?
I reinstalled back to Photoshop 23.2.0

 

The application “Adobe Illustrator 2022” can’t be opened. - 1703Screen Shot 2022-02-27 at 1.10.09 PM.png

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Adobe Community Professional ,
Feb 27, 2022 Feb 27, 2022

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Try again. Close every thing and double click on the smart object. I jsut tried it and it is working.

Chana

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Adobe Community Professional ,
Feb 27, 2022 Feb 27, 2022

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@anthonyk98004095 

Check the file association for the extension .ai and Illustrator:

  • Finder: Cmd+I (Get Info) on any Illustrator file. Confirm "Open With" is set to Illustrator for .ai.
  • Bridge: Bridge menu > Preferences > File Type Associations > Confirm .ai is set to Illustrator.

Jane

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Community Beginner ,
Mar 07, 2022 Mar 07, 2022

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Ein im Photoshop angelegtes Smartobject mit Doppelklick erneut im Illustrator öffnen und bearbeiten, funktioniert nicht. Es erscheint immer "Das Programm „Adobe Illustrator 2022“ kann nicht geöffnet werden.-1703"

 

Kennt jemand eine Lösung dafür?

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Adobe Community Professional ,
Mar 07, 2022 Mar 07, 2022

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Auf welchem System?

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Community Beginner ,
Mar 07, 2022 Mar 07, 2022

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MacOs Monterrey 12.3 Beta 

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Adobe Community Professional ,
Mar 07, 2022 Mar 07, 2022

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Grundsätzlich funktioniert das am Mac (habs gerade probiert).

 

Die Beta-Version des Systems grätscht gegebenenfalls dazwischen.

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Community Beginner ,
Mar 07, 2022 Mar 07, 2022

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… danke!

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New Here ,
Mar 10, 2022 Mar 10, 2022

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I have this same problem. The Open With is set up to AI files just fine. I still get the error when trying to open smart objects. It just happened after the last system updates

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Explorer ,
Mar 14, 2022 Mar 14, 2022

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I'm going to second this in hopes that it adds more attention. I'm getting this exact same error on both machines that I updated to MacOS 12.3 today. I'm up to date with the Photoshop 23.2.2 and Illustrator 26.1, but this also happened when I went back to the last available 2021 versions of Photoshop (22.5.6) and Illustrator (25.4.1).

 

I realize this was something caused by the MacOS update, but i don't know if this is Adobe's or Apple's problem to fix. It's killing my ability to complete a project and update previous projects.

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New Here ,
Mar 14, 2022 Mar 14, 2022

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i got the same mac error message !!  Adobe pls help us....

Screen Shot 2565-03-15 at 13.19.12.png

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New Here ,
Mar 15, 2022 Mar 15, 2022

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Nach der Aktualisierung von mac os auf 12.3 bleibt das Problem bestehen. Wenn jemand eine Lösung hat, wäre er dankbar

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Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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Macos Monterey 12.3 breaks dinamic link between Photoshop and Illustrator. I try to open a vector smart object created in Illustrator and it gives me error:

The application “Adobe Illustrator 2022” can’t be opened. -1703

This error did not show up on Monterey 12.2.

 

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New Here ,
Mar 15, 2022 Mar 15, 2022

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Same issue after last macOS update to 12.3

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Explorer ,
Mar 15, 2022 Mar 15, 2022

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I've contacted both Adobe Support and Apple Support about this and, in short, they both say it's the other's responsibility to fix, so yeah, I think this will likely be added to the pile of perpetually unresolved frustrations.

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Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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Exact same issue since macOS update 12.3 last night! Any workaround ?

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Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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I ended up complete rebuilding my Mac - But that solved my problem Aiiiieeee

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Explorer ,
Mar 15, 2022 Mar 15, 2022

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@anthonyk98004095 when you say "rebuilt" did you rebuild with MacOS 12.3 or an earlier version? and did you erase your startup drive in this process?

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Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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Sounds like my workaround might have to be work from home on my iMac still running Big Sur 😕

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Explorer ,
Mar 15, 2022 Mar 15, 2022

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This doesn't resolve the issue.

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Explorer ,
Mar 15, 2022 Mar 15, 2022

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@jane-e  The file association fix doesn't resolve this issue.

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Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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ich hab heute Monterey 12.3 Installiert. Smart-Objekte aus Illustrator öffnen plötzlich nicht mehr.

Weder aus Photoshop 21 noch 22. Ich dachte es liegt and dem M1 aber auch auf dem Intel MacBook pro.

Ich bekomme immer die Fehlermeldung - Adobe Illustrator 2022. app kann nicht geöffnet werden -1703.

Das komische, Illustrator ist geöffnet. Es funktioniert auch nicht mit dem 21 er Illustrator.

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Adobe Community Professional ,
Mar 15, 2022 Mar 15, 2022

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@bajesus said:

 

"@jane-e  The file association fix doesn't resolve this issue."

 

I'm a volunteer and do not work for Adobe — and I  don't have any real insight into this since it's working for me with Big Sur and PS 2022. 

 

I did notice, though, that the error message has a Finder icon on it. To me, that indicates that the message is from Apple, not Adobe. I looked up [ macOS Error Code 1703 ] and found one reference: "errAEWrongDataType", whatever that means.

https://www.cs.cmu.edu/afs/cs/user/lenzo/html/mac_errors.html

 

1EDBF31D-32F4-4232-934F-895374CE4343.jpeg

 

I also looked up "errAEWrongDataType" and found a link on the Apple Developer site:

https://developer.apple.com/documentation/coreservices/erraewrongdatatype?changes=late_1_2

It says, "Wrong descriptor type" and I don't know what that means either!

 

Maybe someone else can make sense of what I've found. If it were happening to me, I would back up my customization first, then try resetting preferences in both applications. If that failed, I would uninstall using the Creative Cloud app, use the CC cleaner, the reinstall from the CC app. I really can't say if this will help or not though.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Jane

Forum volunteer

 

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New Here ,
Mar 15, 2022 Mar 15, 2022

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Ok, Found a fix

 

Go to properties (of Smatt Object) - click on 'Save as Linked File'

It will save a file - you then have to add '.ai' to the filename - and you've got your illustrator file back.

You can try and embed it again after.

I had a complicated illustration and it would have been a disaster if I couldn't have gotten the illustrator file back!

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