P: Photoshop can't open, freezes on splash image, uses all of ram trying to open then crashes.

[Bella5CE6]

I have googled every possible variation of this problem and tried every fix for this problem, none of them worked. I have tried reinstalling photoshop, deleting everything even remotely related to photohop in the appdata, deleting custom fonts, restarting the computer, updating graphics and computer, and holding every possible combination of alt, ctrl and shift while trying to launch in administrator mode. The result is always the same. It opens the splash image, gets to loading preferences or brushes, spikes RAM usage to every last byte of RAM I have, freezes the computer, then crashes.

And no i'm not running it on a potato i'm running it on an Alienware Aurora 4090, it should have more than enough power to handle this and Photoshop ran perfectly fine for months. Then just today it crashed and has never started up again.

Photoshop version 25.11

Help.

[W4lking Dead]

I wasnt using Ps for some time lately but today i couldnt open any of Photoshop's , normal or Beta. I updated them to the newest versions, but still I only see loading screen, then it disappears and thats it. I even checked task manager, i dont see photoshop there at all. Its just not opening. How can i fix it? 

I didnt tried much yet, just restrting PC but didnt helped at all. Will uninstalling and installing again help with this ? Or what can i do. 

[FIRDAUS AZMAN]

I remove all BETA VERSION app. and suddenly Photoshop and all apps that have been stuck got to normal after several times re-install. 

So, just UNINSTALL BETA VERSION APP

[Nattawat Jinda]

now i have a problem to boot my photoshop even beta or full version since last night, it stuck at reading preference stage, the other programe just like light room still working

please help me to solve this problem

thank you

nattawat

[Jake35483358xkqo]

can confirm. i deleted ALL BETA programs and then photoshop opened as normal. 
Photoshop beta
Premier pro Beta
Media encoder beta

[Merry_character5E89]

I've noticed in the last couple of days the my photoshop and illustrator is using a lot of ram that it even uses swap memory considering that I have 64gb ram. And now apps are now even opening. All my other apps, aside from Adobe apps, are working. Anyone experiencing the same thing?

Macbook Pro M1 Max user.

[seanm92416633]

I just ran into this issue to. So annyoying! Cleaner tool, uninstal/re-instal, instal older version doesn't seem to work!

[FIRDAUS AZMAN]

Uninstall all BETA app. Just use NOT BETA VER. All app will open normally

[Astronaht11]

Deleted all adobe products, then re-downloaded Creative Cloud and removed the betas for Character Animator and Bridge, then re-installed Photoshop and now it seems to be working

[seanm92416633]

That's great and all, but that's not solving the bigger issue here...

[Scapeartist]

As the Subject Line says, I cannot get Photoshop to open, I just used it a couple of days ago. I uninstalled / reinstalled to no avail. What can I do? I have a project due tomorrow.

[osmoze_art]

The problem is clearly coming from all of the Beta softwares.
I use the minimum of Adobe softwares now and I clearly know why with this kind of bug.

[matiasfurer]

thank goodnes I am not the only one. hating my macbook m1 for one moment

[Scapeartist]

Same issue here. I just posted the bug too. I unistalled / reinstalled to no avail.

[maokawakami]

i have the same issues here. I try to open both photoshop beta and photoshop 2024, it gets stuck with the opening logo/screen and just never opens. It also told me photoshop is running over 100G of memory to run. Every time I have to force quit. 

[matiasfurer]

At this point I am desperate, I tried everything, even using Adobe Master Cleaner and deleting Photoshop, I think it is an incompatibility between Sonoma and Adobe because I can't find another option, if someone has the solution please I would appreciate it.

[roman705]

120gb!! I only had one Photoshop open and it said it was using 96gb!! Ugh.

Downgraded both PS and AI and both still won't open. AND they both started eating my memory again (see pict). No clue what's going on but I have a deadline tomorrow that I am now going to miss. Thanks Adobe!!! 

[KLYPTO]

not true. won't boot up past the plugins 

[Jacob28407087v8tm]

Running photoshop fine for months. All of the sudden it won't start.

No recent updates to my system

Went through extensive troubleshooting. Everyhting Adobe tells me to, reset preferences, update all other apps etc.

Tried creating a different profile on my computer still won't work

Spent over an hour on this

Tried to chat with suppport

What 45 minutes. Get the message "We are experiencing long wait time due to an outage. We’re busier than expected. Thank you for your patience."

Currently finishing my project on Photo Pea

It's insane I pay hundreds a year for this app

[KLYPTO]

same here for Illustrator as well... This sucks!

[Jacob28407087v8tm]

Hey guys, I have spent over 2 hours on this.

Seems like current solution is a app called Photo Pea. Check it out.

Hopefully Adobe will fix this in the next week or so.

[Jacob28407087v8tm]

Everyone's having issues. And what's worse is they don't notify there's an issue in the cloud.

So you go through 2 hours of troubleshooting only to find out it's a server issue.

Check out Photo Pea. Far more reliable.

[KLYPTO]

 

not true. won't boot up past the plugins 

[osmoze_art]

Remove all of the Beta bull&%$! soft, it worked for me

[Alberto Valle Gutierrez]

My photoshop v25.11 app on my MAC Monterey v12.7.6 will not open and when i open the force quit application it shows photoshop not responding. I have uninstalled the app several times now and updated my ios and it is still not working the photoshop loading screen stays at the "adding extension... Halide Bottlenecks". It has never happened before and started today. Please let me know how I can fix this. Thnak you.

[Jacob28407087v8tm]

Just spent 2-3 hours troubleshooting on this. While waiting for the support rep to respond (dunno, maybe they were handling 5-6 people at a time?) I did some research. Not sure exactly it's relationship to Adobe, but there is an online app called Photo Pea I used and it worked perfectly. 

Not the answer you're looking for but maybe the answer you need.