P: Photoshop can't open, freezes on splash image, uses all of ram trying to open then crashes.

[Bella5CE6]

I have googled every possible variation of this problem and tried every fix for this problem, none of them worked. I have tried reinstalling photoshop, deleting everything even remotely related to photohop in the appdata, deleting custom fonts, restarting the computer, updating graphics and computer, and holding every possible combination of alt, ctrl and shift while trying to launch in administrator mode. The result is always the same. It opens the splash image, gets to loading preferences or brushes, spikes RAM usage to every last byte of RAM I have, freezes the computer, then crashes.

And no i'm not running it on a potato i'm running it on an Alienware Aurora 4090, it should have more than enough power to handle this and Photoshop ran perfectly fine for months. Then just today it crashed and has never started up again.

Photoshop version 25.11

Help.

[nathaliel38768349]

I have the same issue since yesterday.
I cleaned my PC, cleaned the registry, used adobe cleaner,

I uninstall photoshop and try with the different older version, uninstall and install again my GC driver. I use Alt+Ctrl+shift, nothing work and Photoshop always refuse to work. I scan my PC, nothing, nothing.

I have lot of work to finish and i can't work.

[Kayla34490867izn1]

Yep having the same issue since yesterday. I've tried everything as well and it's incredibly frustrating, as I have work I can't complete now too 

[Tjazzedp]

I have had the problem of PS freezing at the opening screen for a couple of weeks - deleted the PS beta and PS opened. Then after a few days and updates from other Adobe beta loading, I tried to open PS and again freezing. I had to finish my projects in other image apps. -  Then, from this group, someone posted that it might be one of the other Adobe beta apps making PS have problems. So, I deleted all the Adobe beta apps, (except for Bridge beta, I overlook deleting that one), then I restarted my computer and PHOTOSHOP OPENED!!!!!!!!

[SEEnoEVIL]

Huh? It still hasn't worked for us.

Whats the deal o? Adobe stocks or adobe Photoshop Beta? Seriously its not working and it even gave us a blue screen 1x.

[Timothy23242125zy3s]

I can't for the life of me get photoshop or the beta version (25.12) to launch. I'm running Sonoma 14.6.1. on a M1 Macbook Pro 14". When clicking on the app, it just sits there. I can see from my memory app that it's using 500% RAM and keeps climbing. I then get a running out of memory message. I can launch my other apps like Promier Pro, just not Photoshop (which is what I need atthe moment). I've unistalled and reenstalled older versions, restarted the computer and searched for sultions online, but no luck yet. Any solutions here?

[desireecolonna]

I'm having the same issue.

[Timothy23242125zy3s]

This is the warning I get.

[soniao64659417]

Thanks I deleted the beta version and magically Photoshop opened finally. Thank you so much.

[M. Noel]

Photoshop CC 2024 V. 25.11.0 not responding, It happened overnight,

I've reinstalled Photoshop and updated my operating system, but it doesn't help.

My computer is a Mac mini m2 pro 16 GB, macOS Sonoma 14.6.1

Best regards, Michael Noel.

Hope you can help me.

[Maurizio39042197el5b]

Identico problema !!!!

[PB28]

I'm having the same problem and losing my mind.  Please fix this Adobe!

[Ender_P]

I have the same problem since the last Photoshop Beta update (2 days ago this date). I'm trying to run the apps on Windows 11.

[Kevin Stohlmeyer]

@Maurizio39042197el5b @PB28 see the answer posted at the top of this thread.

[LovesMyWay]

I cannot get photoshop Beta to launch on Windows 11

[Kayla34490867izn1]

I finally got my Photoshop app to open---I tried EVERYTHING, uninstalling, reinstalling old versions, updating my software, etc. I uninstalled Photoshop Beta and Adobe Premiere Pro Beta, tried to open Photoshop and it still didn't work. I noticed I had Media Encoder Beta downloaded, so I uninstalled that and Photoshop FINALLY opened. So double check for Media Encoder Beta and uninstall that if you have it

[PB28]

Deleting Beta did NOT work.  

[Ivay]

I've tried everything, even the Creative Cloud Cleaner, it still doesn't work, pls someone help

[roy34333770od40]

I used CCleaner - deleted Photoshop Beta and it still freezes up. roy

[Kevin Stohlmeyer]

@PB28 did you remove all betas?

[Thof]

Delete EACH AND EVERY BETA you have.

[Ivay]

So for everyone still trying to fix it, the problem seems to go away after deleting Adobe Media Encoder + the (Beta) of Media Encoder, which I have no idea how I even had, I've never downlaoded the beta of it, anyways, uninstall it from the Creative Cloud App, as well ass from the CCleaner, I only selected photoshop, and media encoder in the CCleaner, I didn't delete anything else, now photoshop works, I hope this works for others too!

[roy34333770od40]

Deleted all the Betas and Photoshop now works!!!!!!!!!!!!!!!!!!!!! many many thanks roy

[M. Noel]

I love you guys, it worked I deleted all my betas

Thanks for the help.

Michael Noel

[imarielmermaid]

omg THANK YOU i deleted my media encoder and not it workss!!!

[SEGUN WEALTH]

MY APP FREEZE WHILE WORKING I DID A HARD START AND IT REFUSED TO REOPEN AND I HAVE UPDATED ITS STILL NOT OPENING, IVE DOWNGRADED VERSION IT STILL DIDNT OPEN. WHO CAN HELP M,E OUT