P: Photoshop can't open, freezes on splash image, uses all of ram trying to open then crashes.

[Bella5CE6]

I have googled every possible variation of this problem and tried every fix for this problem, none of them worked. I have tried reinstalling photoshop, deleting everything even remotely related to photohop in the appdata, deleting custom fonts, restarting the computer, updating graphics and computer, and holding every possible combination of alt, ctrl and shift while trying to launch in administrator mode. The result is always the same. It opens the splash image, gets to loading preferences or brushes, spikes RAM usage to every last byte of RAM I have, freezes the computer, then crashes.

And no i'm not running it on a potato i'm running it on an Alienware Aurora 4090, it should have more than enough power to handle this and Photoshop ran perfectly fine for months. Then just today it crashed and has never started up again.

Photoshop version 25.11

Help.

[phototom1]

Delete all beta apps then delete PS then reinstall PS restart should work did for me.

Sent from AT&T Yahoo Mail for iPhone

[Chris25694138dp98]

i just deleted all the beta apps and regular photoshop started opening

[BEstudios_SD]

That worked for me 🙂

[RMPainter]

Thanks Cory, that worked!

[NancyaMay]

I'm having the exact same problem.  Gets stuck on opening spash image and won't get past reading preference.  I uninstalled the beta version and Photoshop 2024 then reinstalled only Photoshop and NOT the beta version.  It's still hanging up!  And I'm on a deadline.  HELP

[JamesSRussell]

Yeah I have a macbook pro m2 Max and spent the last 10 hours trying to fix this, and can confirm I deleted the beta apps and yes Ps and Ai work again. I had tried evrything else uninstalls, reinstalls, deactivating fonts, dumping plug ins like Halidade bottleneck etc.....all because I updated yesterday.....

[ZekePeralta]

Try removing your beta apps in the Adobe Creative Cloud under Apps. Hope this helps.

[Nikhilesh D36171098i106]

Uninstall all the beta versions. It worked for me. 

[Nikhilesh D36171098i106]

Thank you, Cory,

It worked for me

[kpg01]

Este proceso me ha funcionado, ya me abre Ps.

Muchas gracias

[Thof]

Did you uninstall ALL Beta Versions? That's what I did, then it worked again for me.