P: Photoshop CC 25.9 (non-beta) Error: 0xc0000142

[MissLiz]

Hi,

I've noticed that there has been an isssue reported with Photoshop CC 25.9 (beta) here about Photoshop failing to start with error 000142.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-beta-v-25-9-cannot-be-start...

However, it looks like this is now occurring on the released version of 25.9.

Photoshop auto-updated itself today (was working fine before), and I  now get the same error 000142 when I try and start it. This is NOT a Photoshop beta version.

This is on Windows 10. CPU is a 14 year old Intel core i7.

I know it's old.... but it's been working fine with no issues 🙂

Is this no longer supported?

If that is the case, why did the auto-updater allow Photoshop to update?

Am I going to need to downgrade back to the previous version or is this issue going to be fixed? 

Seems very strange that if Adobe knew of this issue that v25.9 would be released without fixing it.

If I do need to downgrade, how do I do that? I can't see a way to select a version to install.

Thank you for your help

Liz

[jjsisti]

Running Windows 10. Successfully ran Photoshop 25.XX up until update to 25.91.

Error occurs on launch. Uninstalled including removing all presets. Reinstalled and problem contnues to recur.  Running V24.74 OK. Have been unable to locate any info or workarounds. Latest Lightroom Classic 13.31 runs fine. 

Thanks in advance for any help.

[Ged_Traynor]

@jjsisti have a look at this related thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc000014...

[jmarcher]

Application was Unable to Start correctly 0xC0000142

[Ged_Traynor]

@jmarcher have a look at this related thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc000014...

[Tony31457340co83]

Hi getting the unable to open error 0,000142 message after updating to 25.9.1 (Windows OS)  All other adobe apps working fine. Tried the basic corrective measures ive seen online to no avail, wondered of anyone here could offer any advise / guidance. 

Many thanks in advance

[Ged_Traynor]

@Tony31457340co83 have a look at this related thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc000014...

[Sqrlz]

I get the same error on all newer versions and need to go back to 25.7 but there is a security bulliton for that version

https://helpx.adobe.com/security/security-bulletin.html

[ricardo860254]

Olá, boa tarde a todos.

Estou com um problema relacionado ao Adobe Photoshop. Ocorre que nas duas últimas versões (25.9 e 25.9.1), o software tem apresentado uma falha quando tento abri-lo. Quando tento abrir pelo Adobe Creative Cloud, ele não abre e quando tento abrir pelo painel Iniciar, aparece uma caixa com a mensagem "O aplicativo não pôde ser inicializado corretamente (0xc0000142). Clique em OK para fechar o aplicativo" (tirei print da tela mostrando o problema).

Como dito, ele está apresentando essa falha nas duas últimas atualizações. Eu tentei reinstalar a versão 25.9 e o problema persiste.

Gostaria de uma solução para o problema, pois eu utilizo bastante o programa no meu dia-a-dia.

Desde já, eu agradeço a atenção.

Mais uma vez, boa tarde.

[damianof16908542]

Ho installato l'aggiornamento alla versione stabile 25.9.1 ma all'avvio da errore e così son dovuto tornare alla versione 25.7.0. 

La versione beta 25.10 invece funzona regolarmente.

Come mai tutto ciò?

[Christine22976413jlap]

Ich hab soeben das Photoshop Update gemacht und jetzt lässt es sich nicht mehr öffnen.

Es sagt: Anwendungsfehler

"Die Anwendung konnte nicht korrekt gestartet werden (0xc0000142)."

Hat jemand eine Idee woran das liegen könnte?

Arbeite mit Windows 10.

Liebe Grüße aus Frankfurt

Tine

[Ged_Traynor]

@Christine22976413jlap have a look at this related thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc000014...

[Snar381918063e4l]

I have Photoshop 25.9.1.626 on WIndows 10 and having this issue for a while. I've tried uninstalling and installing Photoshop multiple times, but no luck, it's till giving me this error. Is there a fix for this issue already? If there is no fix yet, why are we paying for monthly license if we can't use the application?

[kglad]

is this a photoshop question?

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[damianof16908542]

Si

[Fotochris71]

Hello,

I have the same Problem. The last version is functioning perfectly well, but after the update photoshop

doesn´t start and shows the same error.

I hope this gets solved soon.

Thanks and have a beautiful weekend

[Ismael34862932ini6]

Es un problema recurrente y bastante curioso. Acabo de instalar la última beta de Photoshop (25.11.00) y me funciona perfectamente. La versión estable que me funciona también sin problemas es la 25.7 pero, cuando instalo la actualización 25.9.1, esta deja de funcionar y lanza el consabido mensaje de error. La Beta 25.10 tampoco me funcionaba y la estable 25.9, tampoco. Que alguien me lo explique porque lo cierto, es que no tienen ningún sentido.

[20240630]

Ive been dealing with this for 2 months now! I've uninstalled and reinstalled. Removed everything from my computer as I was told it was a storage issue.  Ive ran it as admin, and still get the issue.

[Ged_Traynor]

@20240630 the issue is related to your CPU

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc000014...

[Ged_Traynor]

@ricardo860254 the issue is related to your CPU

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc000014...

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[Montserrate382089061m1l]

Photoshop (25.9) ne s'ouvre pas avec signalant l'erreur d'application suivant : 0xc0000142.

Le rapport des problèmes de windows (11 pro) m'indique ceci :

Adobe Photoshop 2024

Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop 2024\Photoshop.exe
Creation Time: 23-06-24 20:32:16
Problem: Fonctionnement arrêté
Status: Rapport envoyé

Problem signature
Problem Event Name: APPCRASH
Nom de l’application: Photoshop.exe
Version de l’application: 25.9.1.626
Horodatage de l’application: 6667876c
Nom du module défaillant: boost_thread.dll
Version du module défaillant: 0.0.0.0
Horodateur du module défaillant: 66450828
Code de l’exception: c000001d
Décalage de l’exception: 0000000000003bb0

Extra information about the problem
Bucket ID: cbf9ff0bbce0b20928a6d7cfa168acdb (1776344389810433243)

Avez-vous une solution pour ceci ?

Merci d'avance.

Monserrate

[Ged_Traynor]

@Montserrate382089061m1l the issue is related to your CPU

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc000014...

[stephenb47352880]

I recently went from windows 8 to windows 11 as the hard drive failed on my PC. I now have it back and have downloaded photoshop however when I then try to open it after download is successful it comes up with error code 0xc0000142 and wont open. Any help will be greatly appreciated

[Ismael34862932ini6]

No tiene ningún sentido que unicamente sea un problema de CPU. En mi caso, misma cpu y funciona correctamente la beta 25.11.0 pero no así la estable 25.9