P: Photoshop opens window too small when using external monitor

[jkk88946149]

Version; 22.5.1

OS: Mac Big Sur (11.5)

Reproduce: Have a non-retina external monitor connected to a Retina Macbook as the main screen. Open a file. It will open at 100% but with the window sized smaller than the image.

Expected: Files used to open with the entire image visible within the window, so you don't have to resize the window, nor click the green mazimize button.

Seems this issue was introduced after version 22.4.3; See these two discussions for further explanation / confirmation of the problem:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-2021-documents-opening-in-s...

and

https://community.adobe.com/t5/photoshop-ecosystem-discussions/why-is-the-window-too-small-when-i-op...

{Moderator note: Edited the thread title}

[AKS666]

23.1.1 still did not fix this... 😕

[BDP_AUS]

Unbelievable. Come on Adobe, we are paying a monthly subscription for this. This kind of issue should be ironed out more quickly.

[abev41080082]

When I edited a photo in Camera Raw and I want to open this photo as stand alone in Adobe Photoshop ( so, NOT as tabs ) I'm unable to get the photos shown at its full size fitting in the frame as I used to. Instead of that I first have to zoom out manually to make the photo fit which is very annoying!

Who has an solution for this bug?

[jonh16015129]

Hello Mohit,
Has there been a resolution to the issue? After several updates, the problem persists. Are you hopeful for any progress?

[kidago]

This started out of nowhere after updating to PS 2022 and is intensely frustrating. Every image that I open in PS displays as a cropped window, forcing me to hit command+ (which sizes to 200%) and then command- to get it to 100% at a proper window size. It's tedious and annoying - can anyone pinpoint what changed in the update to cause this?

[TheDigitalDog]

Not sure what you mean by "Cropped Window". Zoomed at a fixed size? AFAIK, this has always worked this way, at least for me on Mac. Images open at differing zoom sizes based the resolution of your display and the document AFAIK.

Quick way to get to 100%: double click on Magnifier tool.

[Stephen_A_Marsh]

The following example uses "Fit on Screen", however the action or script could just as easily use "View > 100%" or "View > 200% > 100% etc.

https://prepression.blogspot.com/2021/10/photoshop-script-events-manager.html

EDIT: Or is this an issue with floating windows vs. tabbed windows and or other settings?

[Pirmil]

Video, to explain the (mine) situation. "Impossible to get the opening on maximum available space... issue!" (PS 23.1.1).youtu.be 4nwl8r8YNJY 

[iaian7]

Any news on a fix? I'm running Photoshop 23.1.1 and it's still bugged on my primary (external) display.

[AKS666]

23.2 and STILL no fix...

So WHEN is this really bad and annoying bug going to be fixed at last?

[AKS666]

No, 23.2.1 did not fix anything.

5 months and still no solution... how much more ridiculous is this going to get?

[Pirmil]

Hello Adobe! ... Is the cure in sight? ⊙﹏⊙

[AKS666]

23.2.2 still no fix.
Just plain embarrassing, Adobe!

[BDP_AUS]

Hi Mohit, 

In October last year you said this bug was logged and the fix was being investigated.

Why has it taken so long? It is now halfway through March.

Is the amount of users who use dual monitors really so small that Adobe doesn't care about keeping us happy?

We all pay substantial subscription fees for silly new AI features that we don't use, meanwhile the core of the application is hobbled with this bug.

Please fix it, it can't be that hard. Prioritise it now!

[nikunj.m]

Hi all,

We're happy to announce the April 2022 release of Photoshop 23.3. This update includes the fix for this issue.

To update Photoshop to 23.3, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Let us know if the update resolves the problem for those affected and share your feedback with us.

Thanks,

Nikunj

[Pirmil]

Thank you. It's muchbetter, but still not perfect. https://youtu.be/_7TBdi3NlrU  The images adapt according to 4 available ratios (approximately: 33.3%, 66.7%, 50% or 100% for the small ones) BUT do not really open to the maximum of full, height or width, screen work. Its make progress 😉
[Trying to open new documents in Photoshop 23.3.0 (April 13, 2022 - France). On a secondary screen (NEC spectraView ref241) from a MacBookPro 15" retina.]

[Bill Waltz]

Thank you! It seems to be working correctly now.


Thanks, Bill

Bill Waltz
Brade Waltz & Associates
Direct: 704-829-7882
Cell: 704-650-4952
bill@bradewaltz.com

[teenamccune]

The latest update did not fix this issue for me.