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P: Photoshop UI off screen when app was maximized on larger monitor and monitor is detached

New Here ,
Nov 18, 2022 Nov 18, 2022

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Yesterday, some part on the left side went missing. I reported the bug but nothing. Cant really use it. How can i fix it?

Screenshot 2022-11-18 at 19.58.28.pngScreenshot 2022-11-18 at 20.04.27.png

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correct answers 2 Pinned Replies

Adobe Employee , Nov 18, 2022 Nov 18, 2022

This happens when the app window is enlarged on a larger monitor and the monitor is detached.

 

You can double-click the header bar that says Photoshop 2023 to get it to resize to the current monitor.

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Adobe Employee , Feb 25, 2023 Feb 25, 2023

Hi all,

 

We're happy to announce the release of Photoshop 24.2. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

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LEGEND ,
Nov 18, 2022 Nov 18, 2022

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Did you try altering the display resolution first to see if, indeed, that part of the UI comes back? 

Try resetting Photoshop preferences.

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

Better? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Employee ,
Nov 18, 2022 Nov 18, 2022

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This happens when the app window is enlarged on a larger monitor and the monitor is detached.

 

You can double-click the header bar that says Photoshop 2023 to get it to resize to the current monitor.

Status Acknowledged

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Adobe Employee ,
Feb 25, 2023 Feb 25, 2023

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Hi all,

 

We're happy to announce the release of Photoshop 24.2. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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