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16

P: Print dialog box always opens at top left corner of screen

Explorer ,
Jan 28, 2018 Jan 28, 2018

Print dialog box always opens at top left corner of screen and when maximised does not retain settings on next use. The print preview is also low res and pixelated.

Bug Fixed
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macOS , Windows
2.3K
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correct answers 1 Correct answer

Adobe Employee , Aug 31, 2018 Aug 31, 2018
Hi Everyone,

The issue with printer dialog settings not being sticky was resolved in 19.1.2. The second issue, that the printer dialog appears low res/pixelated, was more complex to solve and will be resolved in 20.0.

Thanks for your patience.

Hannah
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81 Comments
Adobe Employee ,
Nov 11, 2019 Nov 11, 2019
Have you tried updating to Photoshop 2020 (v21.0.1)?
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New Here ,
Nov 13, 2019 Nov 13, 2019
Jeffrey, just updated to V21.0.1 and the border function in the print dialog now works like a charm.  Thanks for the info. 
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Explorer ,
Nov 13, 2019 Nov 13, 2019
I've just updated to 21.0.1 and I see no mention of the border function on the print dialog.  Where is it located? 

The image does now appear correctly in the box when reloaded, however.  Not displaced upwards and to the left.
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Explorer ,
Nov 13, 2019 Nov 13, 2019
Found it!  It was a buried a little more than before, but it is back and it does appear to work.  Thanks Adobe!  That only took two years to fix.  😞
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Community Beginner ,
Nov 22, 2019 Nov 22, 2019
I finally have the borders back after updating to 21.0.1 (I think 21.0.0 still had the problem). I still think the print preview looks pretty poor, low quality and pixellated, but I am not going to make a fuss about it. It's not a big problem, and if they do go back and tinker with the code goodness knows what else they would screw up!
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LEGEND ,
May 23, 2020 May 23, 2020
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