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Inspiring
February 14, 2014

P: Program error when saving, lag when zooming, changes not reflecting in document window (macOS)

  • February 14, 2014
  • 447 replies
  • 9039 views

Since the 22.1 update, MAJOR bugs:

- ‘could not save because of a program error’ when saving, work around: hiding a few layers or folders.

- major lag when zooming in

- actions and changes delay in showing, to the point where they never show up - once I close the document and quit Photoshop and go back in the changes are  visible.

 

what’s going on??

 

Working on MacBook Pro 2017 (8g memory) running Big Sur 

447 replies

Inspiring
December 21, 2020

The program can't keep up with simple brush fills. Using program to color line artwork. Program will not allow zoom in or outs. Unable to save 'due to program error'.

Inspiring
December 21, 2020

'Follow' is not working? I'm having the same issues. 

Inspiring
December 20, 2020

I’m having this same problem? Every psd file is saying the same thing & I’ve restarted my laptop. 

Participant
December 20, 2020

@JeffreyTranberry How I can download special build too? For OS X. Thanks

Participant
December 20, 2020

Was able to save after cloning a background layer and merging my imported and cut image on that. Tried to save it by closing one layer after another, and the image that was imported, edited and cut to shape seemed to cause the problem.

Inspiring
December 20, 2020

@JeffreyTranberry I cannot save any image with a transparent background, or with the background layer hidden. I create a brand new image, add a text layer, an ellipse with a gradient with transparency, and hide the white background layer (or just delete the background layer) and I can't save.  If the background layer is not hidden and not transparent, it saves just fine.  I can delete the background layer completely, and it won't save. I can add another layer at the bottom that is solid, and it will save again.

Inspiring
December 20, 2020

I updated to the latest Photoshop (V 22.1) and have an automation I run for one of the companies I work for to customize our photos. Where as the older version used to crash on me mid-way through, I'm now getting random program errors that won't allow me to save or export my designs. 

This only happens some of the time and there's no discernable reason why one image works through the whole automation and the other doesn't. 

At the very least "program error" should be expanded upon to help diagnose what's wrong so that if it's a file issue (missing asset/sizing/etc) that I can go in and adjust it.

Inspiring
December 20, 2020

I am having the same program errors every time I try and update my work. I am using Windows and I cannot get past a certain point in a build. Thanks in advance.

jpottridge@hotmail.com

Inspiring
December 19, 2020

Hey all. I was just wondering if the program save error which I've been having since the last update for Photoshop is due to the dpi of the image layers? I work with DAZ and usually up dpi to about 400 dpi a 96 dpi DAZ render. After the last update I've had nothing but problems with multiple png layers after draging them across from another opened file. I had an image that was saving properly but, I made a modification re-render, as soon as I put that layer in to the older version, it would not save. This just something that struck me as a possiblity for these errors in saving. A mis-match in individual layer dpi resolutions?

Merry Christmas Everyone!

Inspiring
December 19, 2020

@JeffreyTranberry   I have just run into this issue as well. Please add me to the invite when you get a chance. Thanks.