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Participating Frequently
September 17, 2024

P: PS 25.12 on MacOS 15 Menu Buttons freeze after using Camera Raw/Liquify (Intel Macs)

  • September 17, 2024
  • 145 replies
  • 31309 views

MacOS Sequoia 15

Photoshop 2024 and Photoshop (Beta)

Top menu not working after opening camera raw filter from Photoshop, making an edit and going back to Photoshop. 

Steps to reproduce
Open an image in Photoshop, make edits as usual

Select Filter > Camera Raw Filter

Make an edit, like adding a Vignette
Click OK to go back to image
Click on any item in the top menu - nothing is clickable

Must force quit application and reopen for menu items to be clickable again

 

145 replies

Known Participant
March 6, 2025

Good Day

 

I am using photohop 2024 for past 1 years.. 1 week before i have update by 2025 which is not working fine...iam totally became upset of this issue..Here i have attatched problem video whch was captured by mehttps://drive.google.com/file/d/11efsFexHDb8aMeA-AsN7ig2ZUZDQzdW8/view?usp=share_link 

Known Participant
March 6, 2025

did all the updates please le me know how to fix this???

Participating Frequently
February 28, 2025

the problem has NOT BEEN RESOLVED once again with latest version 26.4.1......... it has now become a STRUCTURAL PROBLEM that will never leave us again

Participating Frequently
February 25, 2025

hyp_8116 is correct. You can also do a comand tab to another application and tab back to Photoshop. This works as well. I find when I first start PS if I go to the library and click on it before opening a RAW file in ACR it seem to work well. 

Alex Willy
Participant
February 22, 2025

While running Photoshop 26.3.0 on my macbook running Sequoia 15.3.1 , the top bar of my computer seemingly randomly stops responding completely. This includes the apple icon / main menu in the top left corner, all buttons, as well as the utility icons on the right side (bluetooth, wifi, etc.). I saw this exact thread in this community from 2020 and it was never resolved, just for reference.

I have found no correlation to a specific tool or action being the cause of the problem. My only option at that point is to use my keyboard hotkeys cmd+S to save the file, then close and reopen Photoshop where the top bar will work for a little while, until it decides not to again where I have to save and repeat.

PECourtejoie
Community Expert
Community Expert
February 22, 2025

You man the menu bar. Then the menus themselves do not work? You can try to reset Photoshop's preferences manually by dragging the preferences folder to the desktop. This way you can copy them back if it does not work: https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

no spinnng beachball?

Participant
February 19, 2025

Photoshop 2025 on my macbook pro...Sometimes when I import photos and work, if I open the camera, make some adjustments to it, and then go back to the previous state, when I touch the nav bar at the top, it freezes for a while and there is no response.This problem keeps occurring frequently in Photoshop Beta and Photoshop 2025....This causes Photoshop to have to be completely closed and reopened.

Participant
February 16, 2025

I am using Photoshop in MacBook Pro 2019... once I used camera raw photoshop top menu becomes freeze and can't access any options

Participant
February 14, 2025

Me too. Use Macbook Pro 16 2019 with Intel Core i9 and Sequoia 15.3. In all new Photoshop versions top menu not working after opening camera raw filter from Photoshop, making an edit and going back to Photoshop. Still use PS 25.11 to avoid the problem.

Participant
February 13, 2025

I agree it still doesn't work with more and more people joining the thread each week. Any news please Adobe? 

Participating Frequently
February 13, 2025

problem STILL NOT RESOLVED even with new Camera Raw 17.2... at this point I think that for ADOBE it is not a priority problem to resolve this "small annoying bug" in Photoshop... we will get over it... thanks

Participant
February 12, 2025

I am using mac book pro. In my photoshop when I click file, edit , no drop down menu comes . why?