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I Am Eddie
I Am Eddie
Known Participant
April 24, 2024

P: PS Error: Could not complete your request Select Subject Classifier model not loaded correctly

  • April 24, 2024
  • 84 replies
  • 46137 views

Hi,Is this a BUG?It happens after a new update. (2.57)

    84 replies

    E
    Emmanuel Boakye Yeboah
    New Participant
    October 7, 2025

    Thanks mate !

    S
    Sathish38761555af1w
    New Participant
    June 16, 2025

    Thanks its works 

    O
    Oscar5C13
    Participating Frequently
    March 4, 2025

    yo lo soluciones parcialmente al poner por defecto seleccionar directamente desde la nube- edicion>preferencias>prosesamiento de imagen>seleccione sujete y quite fondo>nube.

      M
      mark_lord
      New Participant
      March 4, 2025

      Probé esto pero todavía no funciona. Gracias de todos modos.

       

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      M
      mark_lord
      New Participant
      March 4, 2025

      Hi. Did this get resolved. I am having the exact same issue.

      A
      ana_1018
      New Participant
      February 24, 2025

      Thank You! That worked for me!

      C
      Catarina_Sousa3243
      New Participant
      February 16, 2025

      When I installed the latest version of photoshop, 26.3, the object selection tools, such as removing the background, were not accessible to me. When I try to use them, I get the error below.

       

      I use windows 11, with this version of photoshop. 


      I've uninstalled the programme and reinstalled it, but the problem reappears because it says that the select subject model is not loaded correctly.

       

      Can anyone in the community help me?

       

       

        C
        Catarina_Sousa3243
        New Participant
        February 16, 2025

        Ao instalar a versão mais recente do photoshop, 26.3, as ferramentas de seleção de objeto como o remover o fundo, não me aparecem acessiveis. Quando tento utilizar as memas aparece o erro abaixo. 

        Já desistalei o programa e voltei a instalar mas o problema volta a aparecer pois diz que select subject model não está carregado corretamente. 

         

        Alguém da comunidade consegue me ajudar. 

         

         

        Sameer K
        Community Manager
        Sameer KCommunity Manager
        Community Manager
        February 18, 2025

        Hey, @Catarina_Sousa3243. Welcome to the Photoshop Community. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. Does this happen when you use any image? 

         

        Try changing the Select Subject mode from Edit > Preferences > Image Processing > Select Subject to Cloud & Selection process to Stable. 

        If this does not help, go to the location of the preference folder below and rename it to backup.

        • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
        • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
        • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024. old), You can restore these preferences later if needed.(https://adobe.ly/4860qM9)
        • Restart the computer.

        These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

        Thanks!

        Sameer K

        (Type '@' and type my name to mention me when you reply)
          jane-e
          jane-e
          Braniac
          January 23, 2025

           

          @CMass wrote: Can you confirm that the correct answer shared in this primary post helped? 

           

           

          Do you mean this reply from @Sameer K in May 2024 or another one?

           

          Jane

           

          J
          Jo Anne33242265s9dl
          New Participant
          January 22, 2025

          Been getting this error since the last update (1/25)

          C
          christian_5788
          New Participant
          January 22, 2025

          Bonjour,

          J'utilise PS version 26.2 avec window 11 Famille.

          Aprés avoir chargé une image au format JPEG, lorsque je souhaite faire une sélection du sujet, le message d'erreur suivant apparait. " Impossible d'exécuter la commande Sujet Select, Subject classifer model not loaded correctly".

          Merci pour votre aide.

          CMass
          Community Manager
          CMassCommunity Manager
          Community Manager
          January 23, 2025

          Hi @christian_5788, 

          Can you confirm that the correct answer shared in this primary post helped? 


          ^CM

          Jqqerry
          Jqqerry
          Inspiring
          January 1, 2025

          In May 2024, it was stated that "The team has determined the root cause, and a fix should be released soon."
          And today is January 1, 2025.
          Yes, 2025........

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