P: Quick Select works unexpectedly (no selection) in Select and Mask

Thank you so much for you help.  I use Icecream screen recorder.  It's pretty basic, but it gets the job done and it's free.

Traci, so glad you were able to get back to the previous version. Here's hoping they continue to  support it until the .5 is fixed. btw: what recording software did you use?

I signed out of CC and signed back in and was able to reinstall my previous version of PS.  Here's an apples to apples comparison (see above comment for screen recording of updated PS select and mask).  I have already used quick select to make my selection and then did refine edge.  It did a much better job making a clean selection and picked up the wispy hair in her ponytail, the tip of her nose and her fingertip.  I was done quickly and without a lot of fuss.  https://youtu.be/0q3QemDRsvk

Previous versions are completely gone from my CC desktop.  😕😕

If you're on the cloud, it should list it under previous versions. I made the same mistake and was able to go back!. In fact I did it twice;)

Thank John.  I wish I could go back to the previous version.  I think it was removed with the update.  I didn't check that little box before I clicked update.  I feel like the new tools are like trying to balance on a greased beach ball in the middle of the ocean during a storm.

Traci, you are not alone. I'd suggest going back to the previous version until adobe realizes that we have been using the refine edge for over a year and know what we're talking about when something is wrong. BTW, here's a low res pic I just did in 6 minutes in 2015. Can't even get close to it in 2015.5

Also the yellow dot in the video is not the actual size of the brush I am using.  That is part of the screen recorder.  My brush is very small - size 10.

Here is another attempt.  I cleared out as much RAM as I possibly could.  Prior to opening PS my RAM usuage was 18% and jumps to 56% running PS with one internet browser tab open as well.  Anyway, I took the suggestions of zooming in.  I used the quick select tool prior to this recording and then opened select and mask to use the refine edge tool.  I wanted it to add the edges that were missed with the quick select tool.  I am using the "+" for refine edge.   It is having a hard time separating the wisps of her ponytail from the background and removed her lips and tip of her nose from the selection.  Also it would not pick up the edges of her arms.  This is super frustrating.  As I've said,  prior to updating I could have quickly and cleanly separated her from the background and barely needed to refine any edges.  Now it is very tedious and time consuming.  https://youtu.be/OXr-8qOfi_c