P: "Save As" no longer appear with second monitors or Sidecar running after update to macOS Monterey

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Explorer ,
Oct 25, 2021 Oct 25, 2021

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"Save As" no longer works after update to Mac Monterey OS

 

When I try to "Save As" I get no result. Normally a dialog box will pop up with format / file location options but it's no longer happening. I am trying to save a .psd file as a .psd file. 

 

I have tried going to File / Save As and also the cmd/shift/S keyboard shortcut

I am also seeing this behavior in InDesign, but the Save As command works in Illustrator.

 

Mac OS Monterey 12.0.1

Mac Mini 2018

 

Thanks!

 

 

Bug Acknowledged
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correct answers 4 Correct answers

New Here , Nov 02, 2021 Nov 02, 2021
I chatted with support and worked through this issue for Photoshop by resetting my preferences.Also, I use multiple screens and CS said to unplug my external monitors. With my monitors unplugged I went through the steps via link below:https://helpx.adobe.com/photoshop/using/preferences.htmlFor Acrobat, I left the moniters unplugged and went through the steps of unchecking a couple of boxes in the preferences that were specified in another thread.  I think everything is fixed now. I wanted to pos...

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Adobe Employee , Oct 30, 2021 Oct 30, 2021
We're working on this issue with Apple. If you're still in this state, you can capture a Sysdiagnose log with the following instructions to share: https://apple.stackexchange.com/questions/59917/how-do-you-get-system-diagnostic-files-from-macos  You can DM a link to your Sysdiagnose log.

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Community Beginner , Oct 26, 2021 Oct 26, 2021
Fixed.  I'm running a 2nd NEC monitor that I use as my main screen. Changed the prefs to have the iMac as the main screen, then changed back, and now all dialog boxes are showing as normal.

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Adobe Employee , Oct 26, 2021 Oct 26, 2021
We'll investigate this with Apple. Thanks for reporting!
Status Acknowledged

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220 Comments
New Here ,
Dec 11, 2021 Dec 11, 2021

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The program has stopped saving any information. Can't export, save or record. All other programs work fine. I didn't change anything, I didn't setup anything, and I didn't download anything. It just stopped working exactly when I needed to finalize the project urgently. 

 

I tried restarting the laptop several times, uninstalling Photoshop, installing old versions, uninstalling new ones. Nothing has changed.

 

Can anyone help me with this please?

 

What am I paying money for? I don't have a weak laptop at all.

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Explorer ,
Dec 11, 2021 Dec 11, 2021

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Adobe Photoshop Version: 23.0.2 20211119.r.101 ace26c0 x64

Operating System: Mac OS 12.0.1

M1 Macbook Air

 

After spending sometime on the work, finally I find nothing has been saved, moreover, now, I cannot Save As, cannot Export...

After click "Save As", no window pop out

"Save Copy", nothing pop out.

Then I tried to "Export", the export window comes out, but then, after clicking "Exporting" in the export window, nothing happened, no window pop out, no responding, just stay there.

 

The "Full Disk" permission has been granted.

Albatross__0-1639267710660.png

 

Just hours ago, everything is working well.

I have no idea what has happend.

 

Please help.

Thanks.

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Explorer ,
Dec 11, 2021 Dec 11, 2021

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By the way, before the problem happen, about hours ago, I changed an option:

File Handling > Save As to Original Folder, this was unticked.

Albatross__0-1639267852772.png

 

It was the only thing was changed, then the problem comes.

But now, I tick it again, still same problem, cannot save, cannot save as, cannot export...

 

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Explorer ,
Dec 11, 2021 Dec 11, 2021

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Just tried to delete all settings, quit and reset, re-open, same problem.

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Explorer ,
Dec 11, 2021 Dec 11, 2021

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I made some searches then found the problem is the external monitor!

Please see a reply in this post 09-DEC-2021:

S/he mentioned that it's caused by External Monitor. I couldn't believe that until I just un-plug my external monitor, then the "Save As" window comes out again.

But that's not reasonable:

1. I have done nothing, the external monitor has been connecting to my Macbook for weeks, and everything has been working well, until hours ago, suddenly, the Save As window won't appear any more, it is so weird.

2. I don't think I can work without an external monitor, just for "Save" in PS, I need to disconnect the External Monitor?

 

Hopefully this can help some members here, and Adobe support can read then provide a bug fixing.

 

Thanks for your reading.

If there is any solution, please let me know.

 

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Explorer ,
Dec 11, 2021 Dec 11, 2021

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Here is a workaround, after investigating in this forum and contact with Support from Adobe.

 

Problem:

If you are connecting to an External Display, then found the "Save As" window / dialog box does not appear,

Solution:

Switch the Primary Display to your Macbook LCD, set the external monitor as "Extended Display". Reopen Photoshop, the Save As window will come again.

 

It does work for me.

Hope this could help.

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New Here ,
Dec 12, 2021 Dec 12, 2021

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I'm having the same issue. Did you manage to resolve this?

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New Here ,
Dec 12, 2021 Dec 12, 2021

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I can't save. When I try to, nothing happens. No pop-up ...nothing. I created a new user to see if everything was ok there and it was, so I know it's some thing in my user. I have tried throwing away the PS preferences but that didn't solve the issue. Any ideas what else can I try to sort this out? 

I see here that someone else seems to have the same issue https://community.adobe.com/t5/photoshop-ecosystem-discussions/can-t-save-at-all-does-nothing/m-p/12...

and the suggestion of trying exporting doesn't do anything either. I can't even save actions, or export brushes literally nothing happens

OS 12.0.1   PS 23.0.0

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LEGEND ,
Dec 12, 2021 Dec 12, 2021

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It would help it you identift the OS version and the hardware you using Post  your Photoshop menu Help>System Info.

JJMack

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New Here ,
Dec 12, 2021 Dec 12, 2021

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Fiddling around, I have found that I can save out a file in it's native format (psd) if I select Invite under File. After it uploads it's then there in my Cloud docs. So luckily as I have PS running on 2 machines, all is not totally lost. It would still be nice to go 'old school' and save direct to a local folder though.

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New Here ,
Dec 12, 2021 Dec 12, 2021

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Screenshot 2021-12-12 at 22.46.32.pngForgot to mention, sometimes when I try to open something I get this blank dialog box, blank except for 'Open Cloud Documents, thank goodness. Nothing like being forced to adopt new practices eh?

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New Here ,
Dec 12, 2021 Dec 12, 2021

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Here you go, I hope it helps.

Adobe Photoshop Version: 23.0.0 20211013.r.36 623993d x64
Number of Launches: 97
Operating System: Mac OS 12.0.1
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Accented Edges 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 23.0.0, © 2014-2021 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Average 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “Average.plugin”
Bas Relief 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
BMP 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Camera Raw 14.0.1 (952), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Camera Raw Filter 14.0.1 (952), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Charcoal 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Chrome 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Cineon 23.0 © 2002-2021 Adobe. All rights reserved. - from the file “Cineon.plugin”
Clouds 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “Clouds.plugin”
Color Halftone 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Colored Pencil 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Conté Crayon 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Craquelure 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 23.0 © 2003-2021 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Crosshatch 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Crystallize 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Cutout 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Dark Strokes 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
De-Interlace 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Dicom 23.0 © 2003-2021 Adobe. All rights reserved. - from the file “dicom.plugin”
Difference Clouds 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “Clouds.plugin”
Diffuse Glow 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Displace 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Dry Brush 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Entropy 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin”
Export Color Lookup Tables 23.0 © 2012-2021 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
Extrude 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
FastCore Routines 23.0 © 1990-2021 Adobe. All rights reserved. - from the file “FastCore.plugin”
Fibers 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Film Grain 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Filter Gallery 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Fresco 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Glass 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Glowing Edges 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Grain 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Graphic Pen 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Halftone Pattern 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Halide Bottlenecks 23.0 © 2021 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
HDRMergeUI 23.0, Copyright © 2002-2021 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
HSB/HSL 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
IFF Format 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
IGES 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin”
Ink Outlines 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
JPEG 2000 23.0 © 2001-2021 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
Kurtosis 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin”
Lens Blur 23.0.0, © 2002-2021 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
Lens Correction 23.0.0, © 2002-2021 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
Lens Flare 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Liquify 23.0.0, © 2001-2021 Adobe. All rights reserved. - from the file “Liquify.plugin”
Matlab Operation 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
Maximum 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin”
Mean 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin”
Measurement Core 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
Median 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin”
Mezzotint 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Minimum 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin”
MMXCore Routines 23.0 © 1990-2021 Adobe. All rights reserved. - from the file “MMXCore.plugin”
Mosaic Tiles 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Multiprocessor Support 23.0 © 1990-2021 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
Neon Glow 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Note Paper 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
NTSC Colors 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
Ocean Ripple 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
ON1 Resize 2018 Standalone Filter 12.5.3, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Resize 2018.plugin”
ON1 Resize Standalone 2018 12.5.3, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Resize 2018.plugin”
ON1 Resize Standalone 2018 Engine Automation 12.5.3, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Resize 2018.plugin”
ON1 Resize Standalone 2018 Engine Filter 12.5.3, Copyright © 2018 ON1, Inc. All rights reserved. - from the file “ON1 Resize 2018.plugin”
OpenEXR 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Paint Daubs 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Palette Knife 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Patchwork 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Paths to Illustrator 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
PCX 23.0 © 1989-2021 Adobe. All rights reserved. - from the file “PCX.plugin”
Photocopy 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Picture Package Filter 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
Pinch 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Pixar 23.0 © 1989-2021 Adobe. All rights reserved. - from the file “Pixar.plugin”
Plaster 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Plastic Wrap 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Pointillize 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Polar Coordinates 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Portable Bit Map 23.0 © 1989-2021 Adobe. All rights reserved. - from the file “PBM.plugin”
Poster Edges 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
PRC 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin”
Radial Blur 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Radiance 23.0 © 2003-2021 Adobe. All rights reserved. - from the file “Radiance.plugin”
Range 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin”
Render Color Lookup Grid 23.0 © 2012-2021 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
Reticulation 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Ripple 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Rough Pastels 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Save for Web 23.0.0, © 1999-2021 Adobe. All rights reserved. - from the file “Save for Web.plugin”
ScriptingSupport 23.0, © 2002-2021 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
Shake Reduction 23.0.0, © 2014-2021 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
Shear 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Skewness 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin”
Smart Blur 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Smudge Stick 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Solarize 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “Solarize.plugin”
Spaces 23.0, © 2015-2021 Adobe. All rights reserved. - from the file “Spaces.plugin”
Spatter 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Spherize 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Sponge 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Sprayed Strokes 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Stained Glass 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Stamp 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Standard Deviation 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin”
Sumi-e 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Summation 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin”
Targa 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Texturizer 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Tiles 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Topaz DeNoise AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazDeNoiseAI.plugin”
Topaz Mask AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazMaskAI.plugin”
Torn Edges 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Twirl 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
U3D 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin”
Underpainting 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Vanishing Point 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
Variance 23.0 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin”
Water Paper 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Watercolor 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Wave 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Wind 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 23.0 © 1989-2021 Adobe. All rights reserved. - from the file “WBMP.plugin”
ZigZag 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.0.0.120 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.0.0/"
CDO: 1.102.0
CmdN: 1.9.3
CDP: 1.127.0
Projects: 1.0.46
Discover Panel (Loaded) 1.10.0.53 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.unifiedpanel/"

ccx-timeline (Prepared) 2.6.41.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.ccx.timeline/"

CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.ccx.comments-webview/"

CCX Sharesheet UXP (Loaded) 20.5.0.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.ccx.sharesheet/"

PixelSquid (Prepared) 1.0.6.0 - from the file "Plugin Market Place"

CC Libraries Panel (Prepared) 3.14.242.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.cclibrariespanel/"
CAPTURE: 1.2.18 STOCK: 2.0.30
Photoshop Cloud Value Dialog (Prepared) 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.cloudValueDialog/"

Photoshop UXP Export-As (Prepared) 5.5.9.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/"

Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.inAppMessaging/"

Photoshop Personalization (Loaded) 2.0.0.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.personalization/"

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.selectionFeedback/"

Plugins Panel (Prepared) 1.3.5.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.pluginspanel/"

IC popup message (Loaded) 1.0.0.0

Neural Filters (Registered) 1.9.21.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.nfp.gallery/"


Extensions:

Libraries 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”
New Document 3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8”
com.adobe.capture.extension 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/capture/capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/stock-panel-licensing/index.html”
Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
MagicSquireDormantCC2014 4.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/MagicSquireCC2014/index.html”
Flame Painter Connect 1.3.0 - from the file “/Users/Simon/Libra

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Adobe Community Professional ,
Dec 12, 2021 Dec 12, 2021

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I see you're on a Mac and the post from Lamiam is spot on, a know issue. Try his suggestion, it should fix the issue for the time being.


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Community Professional ,
Dec 12, 2021 Dec 12, 2021

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If you're using a dual display, see:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/can-t-save-at-all-does-nothing/td-p/1...


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Dec 12, 2021 Dec 12, 2021

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I wish it were that simple. That didn't fix it for me. It's not that the toolbar isn't at the top of the display I'm using it's that when I try to save a document, nothing happens. The pop up window never appears.

When trying to open a document it is generally ok to open a locally stored doc the first time but after that I tend to only get the option of opening a Cloud Based Document as everything else is grey.Screenshot 2021-12-12 at 22.46.32.png

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New Here ,
Dec 13, 2021 Dec 13, 2021

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I wish it were that simple. It's not that the tool bar isn't in the right place and that wouldn't explain why I'm getting grayed out dialog boxes. Something in my setup is making this happen as it appears to be ok under a different user. I just can't figure out what's up. Very keen to hear other  suggestions as I need to sort this out without having to shift everything over to new user.

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Adobe Community Professional ,
Dec 13, 2021 Dec 13, 2021

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New Here ,
Dec 13, 2021 Dec 13, 2021

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Thanks, I hadn't seen that. What I'm experiencing seems to fall into Monteray issues, unfortunately the recommendation of disconnecting the 2nd monitor doesn't resolve the problem. I guess the problem is bigger or different.

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Community Beginner ,
Dec 13, 2021 Dec 13, 2021

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Hey there,

It appears to be something going on if you have an external monitor. If you
do, try disconnecting, restarting PS and then try saving as. Or, instead of
disconnecting, and if you have the external monitor set as your main
monitor, try making your main computer (iMac or MacBook) your main monitor,
restart PS and it should work. It’s weird, but worked for me.
--
Kevin E. Nelson
Art Director | Photographer

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New Here ,
Dec 14, 2021 Dec 14, 2021

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Same exact issue here... even when i revert o to previous version

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Adobe Community Professional ,
Dec 14, 2021 Dec 14, 2021

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Try updating to the new version, released today.


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Dec 14, 2021 Dec 14, 2021

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The PS version 23.1 has unfortunately not brought any improvement. The monitor problem is still there. There are also problems opening data. Allegedly you don't have any access rights here. Even though I created the file. Working on a macBook Pro 16" M1Pro with Monetry 12.1

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Community Beginner ,
Dec 14, 2021 Dec 14, 2021

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For anyone having this issue *only* when using an external monitor with a MacBook Pro (and probably also any other notebook), I solved the issue by doing the following:

 

  1. Quit Photoshop
  2. Unplugged the external monitor from the MacBook
  3. Opened Photoshop (again with the monitor disconnected)
  4. Opened a file and went to File > Save As (the dialog always has shown for me when the ext monitor is disconnected)
  5. Now, WHILE the Save As dialog is open, I connected the external monitor. 

 

With that, the dialog was showing. And even upon subsequent re-starts of Photoshop with the monitor connected, Save As dialog would always show.

 

Not sure if this will work for everyone, but it worked for me! Maybe it just forced Photoshop into having to show the dialog since it was already open and that kind of reset things for it? Not sure the "why" but in any case, not having issues with this anymore. Hopefully it helps someone else!

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New Here ,
Dec 17, 2021 Dec 17, 2021

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On MacOS Monterey with most up to date photoshop 2022

Photoshop will not save as. It takes me to a blank window where no location or save button is available. 

I can regular save but save as doesn't work. Save as copy also doesn't work.

Occasionally restarting computer fixes it briefly but after some time, save as stops working again.

 

Screen Shot 2021-12-17 at 10.37.06 AM.png

 

 

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New Here ,
Dec 17, 2021 Dec 17, 2021

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Thanks @MikeLong that solved my problem. 

To be clear: the dialog box isn't out of bounds. this can normally be easily rectified by changing the resolution of your screen, and back. When Saving as, or saving for web, after clicking save, i could go on working.. This would also not have been possible if the dialog had been out of bounds. Setting my laptop screen as the main monitor solved the issue for me. 

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