P: Rectangle changes size when duplicated and moved

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Explorer ,
Apr 28, 2022 Apr 28, 2022

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System:

Mac OS Monterey 12.2.1

Photoshop Version: 

23.2.2

 

Issue:

- I create a rectangle using the Rectangle Tool

- I change the size of the rectangle

- I duplicate and move the rectangle using Option, Shift, Drag

- The duplicate rectangle reverts back to the original size

 

I've attached a short screen recording that demonstrates this issue.

 

Bug Acknowledged
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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Apr 29, 2022 Apr 29, 2022
Thanks. Got the file. Just moving that group will change it's shape. I'll ask the engineering team to take a look.

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Adobe Employee ,
Apr 28, 2022 Apr 28, 2022

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Could you please share your source PSD for us to help troubleshoot/reproduce the problem? Us CC files or dropbox to share a download link.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Apr 28, 2022 Apr 28, 2022

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Sent it to you as a message.

Thanks

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Adobe Employee ,
Apr 29, 2022 Apr 29, 2022

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Thanks. Got the file. Just moving that group will change it's shape. I'll ask the engineering team to take a look.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Apr 29, 2022 Apr 29, 2022

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Thanks Jeffrey!

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Community Beginner ,
May 08, 2022 May 08, 2022

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In the last few months, the rectangles I create using the rectangle tool frequently resize while I'm working on my files. I have to keep readjusting them and keep an eye on them to make sure they haven't changed when i'm not looking. Also, in trying to resize a page (so i can share a low res file), the rectangles shrank random amounts so completely unusuable. It's a clear glitch or some setting that went astray but it's driving me mad and wasting a ton of time. Appreciate any advice or updates. I'm using a Mac OS Catalina, and photoshop 23.2.0

Thank you

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Adobe Employee ,
May 08, 2022 May 08, 2022

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Does this look like the same issue you're seeing? https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-rectangle-changes-size-when-duplicated-and...


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
May 08, 2022 May 08, 2022

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thanks, Jeffrey - that certainly sounds similar! It's possible the rectangles are resizing to how i originally put them in. (I'm a comic book maker, and i'm using the tool to create caption boxes). It doesn't always happen and not consistent in how it jumps around - but it's like there's a ghost version of it larger (or different sized) than it should be and then i have to go resize again. It also now has four small circles towards its four corner that i don't remember seeing when using these before. And finally, as mentioned in my question, when i lower the resolution to save a small version of my file, the boxes all change sizes. This issue definitely didn't exist before february, so i'd say it started sometime between now and then. Thank you!

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Adobe Employee ,
May 09, 2022 May 09, 2022

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Do you have a file that reproduces the problem? If so, if you can share it, I can get it to the engineers along with the OPs file that reproduces the issue.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
May 09, 2022 May 09, 2022

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Do you or your team have any idea what is causing this?

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Community Beginner ,
May 09, 2022 May 09, 2022

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I can't share the file that i'm having the issue with - it's enormous and my work, but i'm sure i could easily make a small file that has the same issue - it's happening all the time. The rectangles change sizes at random, or maybe go back to their original size as first created (Which i adjust all the time as i'm editing text and placement). If that's not enough information to test this out, i'll try to make one that you can have engineers play with. Thank you, N

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Community Beginner ,
May 09, 2022 May 09, 2022

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hi again, Jeffrey - i created a quick doc with the rectangle tool and some lettering on it, and even though it's small (i thought maybe the error was coming because of file size), it's already starting to show up when i adjust the size of the boxes and move things around. And reducing resolution to 300 moves all the boxes to different sizes. Can see it here: https://www.dropbox.com/s/zpmjgdpm7plyml8/Sousanis%20Rectangle%20tool%20error%20example.psd?dl=0. And i still want to know what those four circles mean when the rectangles are active and using the rectangle tool - i never saw that before in using it. Thank you

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Community Beginner ,
May 16, 2022 May 16, 2022

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Just bumping this up - this issue continues to be giving me an enormous headache as i use a ton of these rectangles on every page, which was smooth sailing for the last several years... Thanks!

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Community Beginner ,
16 hours ago 16 hours ago

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I'm really hoping there's a fix for this and soon - it's giving me giant headaches - they change size all the time whenever i move them and if i try to resize the page, they all go haywire - so it's pretty untenable. Has to be a solution. Thank you! 

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Explorer ,
6 hours ago 6 hours ago

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Hi Jeffrey,

Its been a while since I posted this issue and still have not received an answer to it. It is obvious that this is a major issue for a number of people. Thanks for your help.

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