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6

P: Remove Tool missing on Windows ARM

Community Beginner ,
Jul 05, 2024 Jul 05, 2024

I'm using Photoshop 25.9.1 on one of the newly released copilot+ PC with SnapDrag. So far the software is working fine but I can not find "remove tool" anywhere. Is this a bug or that feature has not been yet ported on ARM?

 

This is the menu displayed at the moment:

loremi_0-1720172506713.png

 

Bug Acknowledged
TOPICS
Windows
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correct answers 1 Pinned Reply

Adobe Employee , Oct 02, 2024 Oct 02, 2024

Hi All! 

 

Sorry for the trouble. The current iteration of the Remove tool is unavailable on ARM-based Windows Devices. 

So, this is expected behavior for now. 


Thanks!
Sameer K

Status Acknowledged
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41 Comments
New Here ,
Jan 30, 2025 Jan 30, 2025

Is there an expected timeline?

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New Here ,
Mar 22, 2025 Mar 22, 2025

Great, so I spent $1600 on a computer I can't use!

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

Any help is greatly appreciated.  

 

NOTE: I have used Lightroom and Photoshop since 2021, and I have some decent understanding of how to troubleshoot, and I have exhausted most of my options in troubleshooting. 

 

I recently bought a new Surface Pro with 64 GB of RAM and 1TB HDD running Windows 11, and I installed Adobe Creative Cloud with Photoshop and then Lightroom in that order.... I noticed a couple of issues 

 

1. In Lightroom, when I tried to open a raw file by right-clicking edit in Photoshop, this is grayed out 

2. In Photoshop, in the left panel, the Remove Tool is missing.  I tried the custom toolbar option, no luck. I tried Adobe Cleaner, reinstalled the whole suite, no luck.  Also tried installing an older version, no luck

3. I also installed a few plugins like ProPanel and the Extension or Find Extension on Exchange (legacy) option is missing in PS 26.8.0

Called in Adobe support, they tried everything, and no luck.  

 

NOTE: This is a new laptop running Windows 11 and a new installation of Adobe CC PS 26.8.0

 

Below is the System Info from Photoshop

 

Adobe Photoshop Version: 26.8.0 20250611.r.16 96beaa5 arm64
Number of Launches: 3
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26100.4351
System architecture: Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz, NEON, DOTPROD, HybridCPU(8:4)
Physical processor count: 12
Processor speed: 2976 MHz
Built-in memory: 65016 MB
Free memory: 41697 MB
Memory available to Photoshop: 50989 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 9.5.0
SAM SDK Version: 13.1.2
ACP.local Status:
- SDK Version: 5.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.4.0.31
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v5.0.0-beta.11
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.2
NGL Version: 1.40.0.10
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 8.4.0
TextEngine: ATE 7.9.0 (d611361)
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: Qualcomm(R) Adreno(TM) X1-85 GPU
GPUVendor: QUALCOMM
Qualcomm(R) Adreno(TM) X1-85 GPU UNKNOWN, QUALCOMM
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 34,214 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (2880, 1920)
Display scale: 1.5
Main Display
Display Type: HDR
Display Profile: sRGB IEC61966-2.1
Display: 2
Display Bounds: (2880, 0) -> (6720, 2160)
Display scale: 1.5
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=296466 -comment=Photoshop Version: Adobe Photoshop 26.8.0 20250611.r.16 96beaa5 arm64

[0 ms]
Start GetSnifferResult

[378 ms]
Start sniffer 2025-06-20 07:13:43
# Photoshop Version: Adobe Photoshop 26.8.0 20250611.r.16 96beaa5 arm64
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=296466 -comment=Photoshop Version: Adobe Photoshop 26.8.0 20250611.r.16 96beaa5 arm64

{78 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,880, 1,920)
Dimensions: (2,880 1,920)
Display scale: 1.5
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (1e-06 12.2034)
Attached Device: (DeviceID name=Qualcomm(R) Adreno(TM) X1-85 GPU index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (2,880, 0) -> (6,720, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1.5
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=Qualcomm(R) Adreno(TM) X1-85 GPU index=0)

# devices: 1
Device 0
Name: Qualcomm(R) Adreno(TM) X1-85 GPU
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 34,214 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,086 MB
API version: 12.1 (12.1)
Device version: 12.0 (12.0)
Vendor name: QUALCOMM
Driver date: 2025-02-25 000000.000000-000
Driver age: 4 months
Driver version: 31.0.96.0
Supports UMA: SUPPORTED
D3D-ID: 909329200
End platform native
{128 ms}

{128 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Qualcomm(R) Adreno(TM) X1-85 GPU
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 34,086 MB
VRAM: 34,086 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 QUALCOMM build: 814.0)
Device version: 3.0 (OpenCL 3.0 Qualcomm(R) Adreno(TM) X1-85 GPU)
Vendor name: QUALCOMM
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 87 GB / s
Compute score: 435.208
Device name string: Qualcomm(R) Adreno(TM) X1-85 GPU
Device vendor string: QUALCOMM
Platform name string: QUALCOMM Snapdragon(TM)
Platform vendor string: QUALCOMM

Device 1
Name: Qualcomm(R) Adreno(TM) X1-85 GPU
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 34,086 MB
VRAM: 34,086 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 D3D12 Implementation)
Device version: 3.0 (OpenCL 3.0 D3D12 Implementation)
Vendor name: MICROSOFT
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 88,000 GB / s
Compute score: 134,183
Device name string: Qualcomm(R) Adreno(TM) X1-85 GPU
Device vendor string: Microsoft
Platform name string: OpenCLOn12
Platform vendor string: Microsoft
End platform OpenCL
{353 ms}

Exit code kExitNormal
End sniffer 2025-06-20 07:13:43
[kStatusNormal, kExitNormal]

[378 ms]
Finish RunAllAPIs

[380 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040471308414771767
GUIDBucket:
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\
Temporary file path: C:\Users\ndshe\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 951.6G, 707.2G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\

Installed components:
ACE.dll ACE O O
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguistic Library 792708d
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2025/03/11-13:46:07 79.3325af6 79.3325af6
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.6336193 79.6336193
AdobeXMP.dll Adobe XMP Core 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPFiles.dll Adobe XMP Files 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPScript.dll Adobe XMP Script 2025/03/06-19:12:03 79.9690a87 79.9690a87
AGM.dll AGM O O
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2025/03/11-10:42:09 79.0edcdaa 79.0edcdaa
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 29.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2025/03/11-13:46:07 79.ffa7413 79.ffa7413
AXE8SharedExpat.dll AXE8SharedExpat 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
AXEDOMCore.dll AXEDOMCore 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
BIB.dll BIB O O
BIBUtils.dll BIBUtils O O
CoolType.dll CoolType O O
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaadameve.dll Adobe DVA 2025 25.2.0
dvaappsupport.dll Adobe DVA 2025 25.2.0
dvacore.dll Adobe DVA 2025 25.2.0
dvaevefactory.dll Adobe DVA 2025 25.2.0
dvametadata.dll Adobe DVA 2025 25.2.0
dvametadataapi.dll Adobe DVA 2025 25.2.0
dvametadataUI.dll Adobe DVA 2025 25.2.0
dvanet.dll Adobe DVA 2025 25.2.0
dvascripting.dll Adobe DVA 2025 25.2.0
dvastorage.dll Adobe DVA 2025 25.2.0
dvatemporalxmp.dll Adobe DVA 2025 25.2.0
dvaui.dll Adobe DVA 2025 25.2.0
dvauxphost.dll Adobe DVA 2025 25.2.0
dvauxpui.dll Adobe DVA 2025 25.2.0
dvavulcansupport.dll Adobe DVA 2025 25.2.0
dvaworkspace.dll Adobe DVA 2025 25.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-8.3.0-uxp-b1d8c85
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509
libcrypto-3-arm64.dll The OpenSSL Toolkit 3.0.14
libssl-3-arm64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
MPS.dll MPS 2025/03/11-13:46:07 79.a22178b 79.a22178b
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.8
PSRes.dll Adobe Photoshop 2025 26.8
PSViews.dll Adobe Photoshop 2025 26.8
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.5724c48 79.5724c48
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-8.3.0-uxp-b1d8c85
UPIC 2.6.0


Required plugins:

Accented Edges 26.8 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.8 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.8 - from the file “Filter Gallery.8bf”
Average 26.8 - from the file “Average.8bf”
Bas Relief 26.8 - from the file “Filter Gallery.8bf”
BMP 26.8 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.4 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.4 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.8 - from the file “Filter Gallery.8bf”
Charcoal 26.8 - from the file “Filter Gallery.8bf”
Chrome 26.8 - from the file “Filter Gallery.8bf”
Cineon 26.8 - from the file “Cineon.8bi”
Clouds 26.8 - from the file “Clouds.8bf”
Color Halftone 26.8 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.8 - from the file “Filter Gallery.8bf”
Conté Crayon 26.8 - from the file “Filter Gallery.8bf”
Craquelure 26.8 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.8 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.8 - from the file “Standard MultiPlugin.8bf”
Crosshatch 26.8 - from the file “Filter Gallery.8bf”
Crystallize 26.8 - from the file “Standard MultiPlugin.8bf”
Cutout 26.8 - from the file “Filter Gallery.8bf”
Dark Strokes 26.8 - from the file “Filter Gallery.8bf”
De-Interlace 26.8 - from the file “Standard MultiPlugin.8bf”
Dicom 26.8 - from the file “Dicom.8bi”
Difference Clouds 26.8 - from the file “Clouds.8bf”
Diffuse Glow 26.8 - from the file “Filter Gallery.8bf”
Displace 26.8 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.8 - from the file “Filter Gallery.8bf”
Entropy 26.8 - from the file “statistics.8ba”
Export Color Lookup Tables 26.8 - from the file “Export3DLUT.8be”
Extrude 26.8 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 26.8 - from the file “FastCore.8bx”
Fibers 26.8 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.8 - from the file “Filter Gallery.8bf”
Filter Gallery 26.8 - from the file “Filter Gallery.8bf”
Fresco 26.8 - from the file “Filter Gallery.8bf”
Glass 26.8 - from the file “Filter Gallery.8bf”
Glowing Edges 26.8 - from the file “Filter Gallery.8bf”
Grain 26.8 - from the file “Filter Gallery.8bf”
Graphic Pen 26.8 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.8 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.8 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.8 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.8 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.8 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 26.8 - from the file “Filter Gallery.8bf”
JPEG 2000 26.8 - from the file “JPEG2000.8bi”
Kurtosis 26.8 - from the file “statistics.8ba”
Lens Blur 26.8 - from the file “Lens Blur.8bf”
Lens Correction 26.8 - from the file “Lens Correction.8bf”
Lens Flare 26.8 - from the file “Standard MultiPlugin.8bf”
Liquify 26.8 - from the file “Liquify.8bf”
Matlab Operation 26.8 - from the file “ChannelPort.8bf”
Maximum 26.8 - from the file “statistics.8ba”
Mean 26.8 - from the file “statistics.8ba”
Measurement Core 26.8 - from the file “MeasurementCore.8me”
Median 26.8 - from the file “statistics.8ba”
Mezzotint 26.8 - from the file “Standard MultiPlugin.8bf”
Minimum 26.8 - from the file “statistics.8ba”
MMXCore Routines 26.8 - from the file “MMXCore.8bx”
Mosaic Tiles 26.8 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.8 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.8 - from the file “Filter Gallery.8bf”
Note Paper 26.8 - from the file “Filter Gallery.8bf”
NTSC Colors 26.8 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.8 - from the file “Filter Gallery.8bf”
OpenEXR 26.8 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.8 - from the file “Filter Gallery.8bf”
Palette Knife 26.8 - from the file “Filter Gallery.8bf”
Patchwork 26.8 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.8 - from the file “Standard MultiPlugin.8bf”
PCX 26.8 - from the file “PCX.8bi”
Photocopy 26.8 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.8 - from the file “ChannelPort.8bf”
Pinch 26.8 - from the file “Standard MultiPlugin.8bf”
Pixar 26.8 - from the file “Pixar.8bi”
Plaster 26.8 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.8 - from the file “Filter Gallery.8bf”
Pointillize 26.8 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.8 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.8 - from the file “PBM.8bi”
Poster Edges 26.8 - from the file “Filter Gallery.8bf”
Radial Blur 26.8 - from the file “Standard MultiPlugin.8bf”
Radiance 26.8 - from the file “Radiance.8bi”
Range 26.8 - from the file “statistics.8ba”
Render Color Lookup Grid 26.8 - from the file “Export3DLUT.8be”
Reticulation 26.8 - from the file “Filter Gallery.8bf”
Ripple 26.8 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.8 - from the file “Filter Gallery.8bf”
Save for Web 26.8 - from the file “Save for Web.8be”
ScriptingSupport 26.8 - from the file “ScriptingSupport.8li”
Shear 26.8 - from the file “Standard MultiPlugin.8bf”
Skewness 26.8 - from the file “statistics.8ba”
Smart Blur 26.8 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 26.8 - from the file “Filter Gallery.8bf”
Solarize 26.8 - from the file “Solarize.8bf”
Spatter 26.8 - from the file “Filter Gallery.8bf”
Spherize 26.8 - from the file “Standard MultiPlugin.8bf”
Sponge 26.8 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.8 - from the file “Filter Gallery.8bf”
Stained Glass 26.8 - from the file “Filter Gallery.8bf”
Stamp 26.8 - from the file “Filter Gallery.8bf”
Standard Deviation 26.8 - from the file “statistics.8ba”
Sumi-e 26.8 - from the file “Filter Gallery.8bf”
Summation 26.8 - from the file “statistics.8ba”
Targa 26.8 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.8 - from the file “Filter Gallery.8bf”
Tiles 26.8 - from the file “Standard MultiPlugin.8bf”
Torn Edges 26.8 - from the file “Filter Gallery.8bf”
Twirl 26.8 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.8 - from the file “Filter Gallery.8bf”
Vanishing Point 26.8 - from the file “VanishingPoint.8bf”
Variance 26.8 - from the file “statistics.8ba”
Water Paper 26.8 - from the file “Filter Gallery.8bf”
Watercolor 26.8 - from the file “Filter Gallery.8bf”
Wave 26.8 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.8 - from the file “WIASupport.8li”
Wind 26.8 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.8 - from the file “WBMP.8bi”
ZigZag 26.8 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.1.0.89 - from the file "Required Folder"
CmdN: 1.25.23
FMS: 1.9.9
UAM: 1.2.8
UAB: 2.18.0-16
UAB4: 5.22.0
Loaded at: 342 ms - launch time impact: 38 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.16.0.0 - from the file "Required Folder"
Loaded at: 3436 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.26.0.0 - from the file "Required Folder"
CC Libraries Panel (Prepared) 4.11.89.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\"
CAPTURE: 2.0.41 STOCK: 4.2.7
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 346 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 2.3.7.0 - from the file "Required Folder"
Loaded at: 3437 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.7.0.0 - from the file "Required Folder"
Loaded at: 3437 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Share Panel (Prepared) 1.0.19.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Discover Panel (Loaded) 2505.123.1.1 - from the file "Required Folder"
Loaded at: 3439 ms - launch time impact: 39 ms
Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"
Scan time: 0 ms - entries: 26

Installed TWAIN devices: NONE

 

 

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Community Expert ,
Jun 20, 2025 Jun 20, 2025

Have you tried: Edit > Toolbar > Restore Defaults > Done to bring back Remove Tool which is grouped with retouching tools?

remove tool.jpg

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

Thank you for the suggestion, and yes, I have tried that..  and the remove tool option is a no-show. Checked Reddit and a lot of users have also reported similar issues with no resolution for quite some time.  

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Community Expert ,
Jun 20, 2025 Jun 20, 2025
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Adobe Employee ,
Jun 20, 2025 Jun 20, 2025

Hi @Nazeem Sheik

 

Thanks for sharing all the details. As @Bojan Živković mentioned above, we’re currently unable to reproduce this issue on our end. Could you please try resetting your Photoshop preferences to see if that helps?

Steps are shared here: https://adobe.ly/4kjtVQ5;

 

Let us know how it goes!

 

Regards,

Srishti

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

Thank you for the suggestion. Yes, I have done the cleanup approach, and that did not resolve the issues.  Also, upon additional research, I found that this is a known issue with Adobe products on SnapDragon / ARM-based systems. So at this moment, it seems like there is no solution.

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

Yes, thank you for the links.  I also happened to find similar issues reported in redit forum, where other users were sharing their frustrations with Adobe not supporting some key features in SnapDragon/ARM-based systems. 

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Community Beginner ,
Jul 02, 2025 Jul 02, 2025

Any update on the Remove tool?  It is not just that there are other issues with Photoshop for Windows on ARM.  None of the third-party plugins are working or able to access and edit in Photoshop from Lightroom is disabled and not working...   

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Explorer ,
Jul 23, 2025 Jul 23, 2025

Tired of waiting for this important feature. Ther're no excuses to not updating it! All AI generated features work just fine... Adobe should explain WHY they don't want to add Remove Tool to Photoshop for ARM.

Imagine... it WORKS ON THE WEB right now, so why isn't working locally, on an ARM proccessor?

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Explorer ,
Jul 23, 2025 Jul 23, 2025

Adobe is one of the culprits when people argue about Microsoft and Windows... Because Adobe (an others) do incomplete and buggy software... But rest assure, they surely made Remove Tool for Apple proccessors! Only for the 10% of the population that uses Apple laptops.

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Explorer ,
Jul 23, 2025 Jul 23, 2025

More  than a year and still missing. C´mon, just say: "Adobe will not develop Remove Tool for Photoshop on ARM devices". Stop with this non-sense. Adobe clearly doesn't care about ARM PCs.

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New Here ,
Jul 24, 2025 Jul 24, 2025

Too busy raising prices and introducing new features, how could they possibly have the time or interest to finish rolling out the features they already have? 

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Community Beginner ,
Jul 24, 2025 Jul 24, 2025

The sad thing is the remove tool option works fine in both Lightroom and Camera Raw, in the Snapdragon/ARM Architecture, it's just that the Photoshop option is not there...

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Community Beginner ,
Jul 29, 2025 Jul 29, 2025
LATEST

I have the same issue with my new Windows Surface ARM machine.  There is no removal tool.  This sucks big time.  When will Adobe fix this issue?  Also, Adobe still doesn't offer all products for ARM versioned machines.  I love my Windows Surface and don't understand why there is not a priority for their programs working with ARM machines. (FYI, I am finding that this is an issue with other products besides Adobe).  

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