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33

P: Remove Tool Not Working Update 24.6

Community Beginner ,
Jun 22, 2023 Jun 22, 2023

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I just updated Photoshop and the Remove Tool is not working and it has a black smudge whereever I paint the effect, hope if it's a bug then it gets fixed soon...thanks and if you have any solution then please help

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correct answers 1 Correct answer

Adobe Employee , Nov 28, 2023 Nov 28, 2023

Hi all,

 

We are happy to announce the release of Photoshop version 25.2, which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

 

To update Photoshop to 25.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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New Here ,
Nov 10, 2023 Nov 10, 2023

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Hi!

I had the same problem on my mac studio M1max 32gbram.

Maybe its problem with old Monterey OS on it.

But more stable option works great. 

 

Thanks 

 

Radek

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Community Expert ,
Nov 10, 2023 Nov 10, 2023

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@Radek32421632jkyr what version of Photoshop are you running? I would at least update to Mac OS Ventura.

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Adobe Employee ,
Nov 28, 2023 Nov 28, 2023

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Hi all,

 

We are happy to announce the release of Photoshop version 25.2, which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

 

To update Photoshop to 25.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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Community Beginner ,
Dec 11, 2023 Dec 11, 2023

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Hello, I am using the latest version of PS. On my mini PC with AMD Ryzen 9 and GPU Radeon 780M (all drivers up to date), when using the removal tool, the following error message appears: "The operation could not be performed because a program error occurred." Adobe's help page doesn't help here, and I also set the removal tool to "stable" in the preferences. Disabling the GPU doesn't help either. Can one of you maybe help me? The same error also occurs in the beta version. Otherwise everything runs perfectly. Greetings RainerScreenshot 2023-12-11 164441.jpgexpand image

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New Here ,
Dec 16, 2023 Dec 16, 2023

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Hello, I've just updated to v25.3.1, but still getting the sae issue. I'm getting this issue only on Windows 10, my Mac is fine.

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New Here ,
Feb 18, 2024 Feb 18, 2024

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I use Photoshop v25.4 under Windows 11. I have implemented all the tips here, but the error message "initialization failed, restart Photoshop" remains. Please help.

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Explorer ,
Jun 24, 2024 Jun 24, 2024

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Screenshot 2024-06-24 at 5.17.39 PM.pngexpand image

 

similar things happen using several tools trying to remove / lighten / blur the background shadow from the image. many features; photoshop is not working very well at all. sonoma has many bugs too. so it's a reall flusterfest between the two and adobe cc apps.

 

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Explorer ,
Jun 24, 2024 Jun 24, 2024

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LATEST

i included model  sys info but the image may be covering it for above car image

 

imac intel 27 5k

sonoma 14.5

psp 25.7 (mac)

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