Participant

P: Remove Tool Not Working Update 24.6

Forum|Forum|2 years ago
May 27, 2023
121 replies
45177 views

I just updated Photoshop and the Remove Tool is not working and it has a black smudge whereever I paint the effect, hope if it's a bug then it gets fixed soon...thanks and if you have any solution then please help

macOS

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AdDesigner11595779

Known Participant

i included model sys info but the image may be covering it for above car image

imac intel 27 5k

sonoma 14.5

psp 25.7 (mac)

AdDesigner11595779

Known Participant

similar things happen using several tools trying to remove / lighten / blur the background shadow from the image. many features; photoshop is not working very well at all. sonoma has many bugs too. so it's a reall flusterfest between the two and adobe cc apps.

E

Elena32347507uvge

Participant

I use Photoshop v25.4 under Windows 11. I have implemented all the tips here, but the error message "initialization failed, restart Photoshop" remains. Please help.

H

Hime-sama

Participant

Hello, I've just updated to v25.3.1, but still getting the sae issue. I'm getting this issue only on Windows 10, my Mac is fine.

R

rainerw94039906

Participant

Hello, I am using the latest version of PS. On my mini PC with AMD Ryzen 9 and GPU Radeon 780M (all drivers up to date), when using the removal tool, the following error message appears: "The operation could not be performed because a program error occurred." Adobe's help page doesn't help here, and I also set the removal tool to "stable" in the preferences. Disabling the GPU doesn't help either. Can one of you maybe help me? The same error also occurs in the beta version. Otherwise everything runs perfectly. Greetings Rainer

Mohit Goyal

Community Manager

Hi all,

We are happy to announce the release of Photoshop version 25.2, which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

To update Photoshop to 25.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Let us know if the update resolves the problem for those affected, and share your feedback.

Thanks,

Mohit