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P: Save, Save a Copy dialog non-functional on macOS 13 Photoshop 24.0

19 Votes
Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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Mac Studio M1 MAX, macOS 13, Photoshop 24.0

M1 Edition:

By default, the Save Copy window is cluttered and cannot be saved.

Intel Edition:

Save copy window is normal, but the Save As window is messed up.

 

In the preferences, change to the traditional save as window and everything goes back to normal.

Bug Fixed
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correct answers 1 Pinned Reply

Adobe Employee , Nov 22, 2022 Nov 22, 2022

This issue should be addressed with the 24.0.1 update. Update Photoshop.

Status Fixed

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Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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In English Edition Photoshop 24.0 & Photoshop Beta: M1, Disable legacy "Save As". 

Save a Copy window is normal, but the Save As window is messed up.

I don't know if this all happens randomly.

截屏2022-10-27 16.41.10.png截屏2022-10-27 16.43.41.png

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Adobe Employee ,
Oct 27, 2022 Oct 27, 2022

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Thanks. Engineering is looking into this issue.

 

Workaround: hit the esc key to dismiss the non-functional dialog. Choose File > Save... then click the arrow button to expand the dialog:

 

JeffreyTranberry_2-1666906481046.png

so the dialog looks like this:

JeffreyTranberry_3-1666906496285.png

 

Then the Save a Copy dialog will behave correctly in the expanded view.

 


Senior Product Manager - Customer Advocacy - Digital Imaging
Status Acknowledged

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New Here ,
Oct 28, 2022 Oct 28, 2022

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Depuis la mise à jour macOS Ventura j’ ai des bugs avec Ps. Je ne parviens plus à enregistrer un fichier. Je suis obligé de faire esc pour fermer la fenêtre. Voici la copie d’écran.

J'ai aussi un bug sur LrC, je ne peux plus charger un catalogue d'un disque externe, seulement celui du Mac fonctionne. Je vous joins aussi une copie d'écran 

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New Here ,
Oct 28, 2022 Oct 28, 2022

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Hello there, 

 

i recent got an MacBook Pro with Ventura, somehow i cannot save my work as a "copy". Below i add a picture of how the window looking like. 

(Having the newst version of Photoshop)

Is there a way to fix that or any know issue? 

 

Best Regards

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New Here ,
Oct 30, 2022 Oct 30, 2022

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Tengo instaladode SO Monterey en un Mac Studio con chipM1 y Photoshop fotografo V24.0

Abro unaimagen trabajo con ella y la paso a un perfil CMYK y cuando le doy a Guardar Como, la ventana sale como deformada y no me deja. Para quitarla uso ESC pero no veo la forma de guardar los trabajos.He probado con muchas imágenes y la primera vez no suele fallar pero luego hasta que no salgo de Photoshop no hay manera. Gracias

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New Here ,
Oct 31, 2022 Oct 31, 2022

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No puedo guardar mas de una foto una vez trabajadas. Tengo que ir una a una y cerrar la aplicacion cada vez. Quiero decir que si abro dos fotos, despues de guardar una, tengo que cerrar la aplicacion porque al guardar la segunda, el boton de guardar no esta disponible. Adjunto una captura de pantalla.

 

Captura de pantalla 2022-10-31 a las 8.45.56.jpg

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New Here ,
Oct 31, 2022 Oct 31, 2022

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I have the same issue with Photoshop 2022 23.5.2. Stupid question but, even if this version has not been officially tested with MacOS 13, will there be a hotfix for 23.5.2 for this issue?

 

Don't really want to update to Photoshop 2023 24.0 in fact.

 

Thanks a lot to Adobe team !

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

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Try resetting your preferences

https://helpx.adobe.com/ie/photoshop/using/preferences.html

 

if that is not helping

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

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Not really sure what you mean here.

If photoshop is not behaving well then reset the preferences.

 

https://helpx.adobe.com/ie/photoshop/using/preferences.html

 

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Community Beginner ,
Oct 31, 2022 Oct 31, 2022

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The top post above, there is a current solution from Adobe, or in the Photoshop Preferences, check the legacy "Save As".

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Community Beginner ,
Oct 31, 2022 Oct 31, 2022

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The legacy "Save As" option (as outlined in this thread) does not work: The file's name vanishes, the UI is misaligned, and the option to save is greyed out.

 

Screenshot 2022-10-31 at 1.58.11 PM.png

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New Here ,
Oct 31, 2022 Oct 31, 2022

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I´m my Adobe Photoshop neither "save" nor "saves as" are working. I use Ventura v 13. It is a problem because I cant save the images. I would appreciate your support.

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New Here ,
Nov 01, 2022 Nov 01, 2022

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Thank you very much for the reply. I try to clarify my problem
I open Photoshop 2023 in a Mac Studio with Ventura 13.0
I make modifications to a file and the first time I save it there are no problems
After that same file with some modification or another, the save dialog doesn't work.
Solution, I have to open and close Photoshop with each file

Thank you

 

Captura de pantalla 2022-11-01 a las 16.43.33.png

Captura de pantalla 2022-11-01 a las 16.40.20.png

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New Here ,
Nov 04, 2022 Nov 04, 2022

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Pareil pour moi, au moment de faire "enregistrer-sous" la fenêtre d'affichage bloque. Je ne peux rien faire.

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New Here ,
Nov 04, 2022 Nov 04, 2022

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Hello I have the latest version of adobe photoshop 24 which is installed on my Macbook pro m1.
For a few days it has been impossible for me to save
Can anyone help me?

SCR-20221104-f1p.png

As you can see from the image, the save option does not have the usual blue color

 

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Community Beginner ,
Nov 04, 2022 Nov 04, 2022

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Buenas noches comunidad. 

 

En la reciente actualizacion del programa encuentro la siguiente falla.

 

trabajo sin problemas. pero al momento de guardar el archivos y seleccionar guardar en el equipo no aparece como habilitada el boton de guardar. y tCaptura de pantalla 2022-11-04 a la(s) 18.23.17.pngampoco me permite cambiar el nombre al archivo.

 

intente en desinstalar y volver a instalar. y el error perciste 

 

gracias

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Community Expert ,
Nov 04, 2022 Nov 04, 2022

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Looks like it's trying to save to your icloud.

Can you change the location?

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New Here ,
Nov 05, 2022 Nov 05, 2022

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thank you very much for your advice.
I have modified in preferences the "save as" and it already works

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New Here ,
Nov 05, 2022 Nov 05, 2022

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The problem is not related to the iCloud location of the saving. My preference is to save on my own computer.

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Community Expert ,
Nov 05, 2022 Nov 05, 2022

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That's what it says on the screenshot you posted, "icloud"

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New Here ,
Nov 06, 2022 Nov 06, 2022

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Bonjour, 

J'ai également le même problème sur l'enregistrement de mes projets photoshop ... avez vous eu des retours, ou trouvé une solution ? 

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Community Expert ,
Nov 06, 2022 Nov 06, 2022

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Community Beginner ,
Nov 06, 2022 Nov 06, 2022

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Me aparece congelada la opcion de guardar en pshotoshop, la venta sale incompleta.   Solo me da opcion cancelar, guardar esta congelada.   Ayuda!!

Sucedio luego de instalar Mac Os Ventura y la version 2023 de Ps. Adjunto imagen saludos

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New Here ,
Nov 07, 2022 Nov 07, 2022

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This does not work for me. I have no way to save my edits. Jeffrey's suggestion below also does not work. I am sitting on mutiple holiday sessions and can't edit a thing. This has to be fixed ASAP! 

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Community Beginner ,
Nov 08, 2022 Nov 08, 2022

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Stesso problema. Su MacBook Pro M2 con Ventura, Photoshop 24.0 Non riesco a salvare in nessun modo. Ho provato tutti i suggerimenti ma non funziona. Attendo novità

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