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P: Save, Save a Copy dialog non-functional on macOS 13 Photoshop 24.0

Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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Mac Studio M1 MAX, macOS 13, Photoshop 24.0

M1 Edition:

By default, the Save Copy window is cluttered and cannot be saved.

Intel Edition:

Save copy window is normal, but the Save As window is messed up.

 

In the preferences, change to the traditional save as window and everything goes back to normal.

Bug Fixed
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macOS

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correct answers 1 Pinned Reply

Adobe Employee , Nov 22, 2022 Nov 22, 2022

This issue should be addressed with the 24.0.1 update. Update Photoshop.

Status Fixed

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66 Comments
Community Expert ,
Nov 17, 2022 Nov 17, 2022

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Hi, From some attached images, it seems that the down pointing arrow is not available in the SAVE A COPY... sheet, but, might it be available in the SAVE... sheet., hence the specific wording on Jeffrey's answer. (I'm on a PC at the moment, will need to find some time on my Mac later today, but I'm not on Ventura yet)

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New Here ,
Nov 17, 2022 Nov 17, 2022

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A mi me pasa exactamente lo mismo y ya he reinstalado y sigue igual

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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Go to Mac System Preferences/Security and Privacy and make sure Photoshop is listed and checked under "Full Disk Access".

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Community Beginner ,
Nov 18, 2022 Nov 18, 2022

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RISOLTO!!!!! Fatto adesso ultimissimo aggiornamento di Photoshop. Ora riesco a salvare! Grazie

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New Here ,
Nov 18, 2022 Nov 18, 2022

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nope =(

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Community Beginner ,
Nov 18, 2022 Nov 18, 2022

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Aggiornamento fatto questa mattina. Release 24.0.1. Ora funziona

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New Here ,
Nov 18, 2022 Nov 18, 2022

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Bien que l'ayant attendue presque 10 jours, après la mise à jour de ce matin, plus de problème ! 

Félicitations aux ingénieurs

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New Here ,
Nov 18, 2022 Nov 18, 2022

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Hola, tuve el mismo problema y lo resolví de la siguiente forma

Ve a Photoshop - Preferencias - Opciones para guardar archivos 

Ahi, tienes que seleccionar "habilitar guardar como antiguo" y problema resuelto

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Community Expert ,
Nov 19, 2022 Nov 19, 2022

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Hi, good news, @Yu26820679rwu0 and all affected users: Photoshop 24.0.1 is out with a fix for this issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Run the update from your Creative Cloud desktop application and report if it cures your problem.

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Adobe Employee ,
Nov 22, 2022 Nov 22, 2022

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This issue should be addressed with the 24.0.1 update. Update Photoshop.

Status Fixed

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New Here ,
Dec 12, 2022 Dec 12, 2022

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Pudiste resolver el problema? me pasa lo mismo solo con PS

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Community Expert ,
Dec 12, 2022 Dec 12, 2022

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@pedrollobet Did you install the update as noted by Jeffrey?

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New Here ,
Dec 12, 2022 Dec 12, 2022

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I did the update and the problem persists, I don't want to go down to Monterrey because of all that it implies.

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New Here ,
Dec 13, 2022 Dec 13, 2022

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yes, directly with the adobe operator!

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New Here ,
Dec 20, 2022 Dec 20, 2022

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Like the rest of you, my workflow (Save as PDF or Jpeg) has been completely messed up since I updated a month ago. Now, I see a new Photoshop update. I'm afraid to do the update, fearing things might get worse. Does the Dec. V24.1 update rectify these issues? I use Mac Ventura. Thanks!

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New Here ,
Dec 20, 2022 Dec 20, 2022

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LATEST
I solved this problem with the adobe technician! 3 times. Hope the last was
the very last time 😅

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