P: Saving copy not saving over jpg file

[FeedbackCommunityMember]

working on Catalina OS. saving file extension works now but does not save over jpg when saving it creates a copy which is annoying and time consuming to fix

[Treehouse5C82]

Adobe bought and KILLED Macromedia Freehand... was a much superior product to Illustrator.
So sad!

[Guest]

But this is Adobe's "official" bug-reporting mechanism.

What an offensive joke.

[c.pfaffenbichler]

I find it full of issues that would not exist had Adobe actually developed it thoroughly and used real people to provide feedback. 

I like to think you are exaggerating, there is testing and beta-testing.

But when I consider the way the Feature Request for additional grid-lines in Warp-transformations was implemented it seems hard to disagree with you – it looks like the people implementing it did actually flat-out not understand what the Feature Request was about. 

Over a year now with no resolution to the JPG copy issue - that is beyond comprehension. There is no workaround to this

The workaround is to use a Script. 

[c.pfaffenbichler]

Adobe bought and KILLED Macromedia Freehand... was a much superior product to Illustrator.

Actually Illustrator appeared superior in many regards* for a long time, but definitely not in all.

Those aspects of Freehand that were superior are surely missed. 

And some of them seem so very basic – like the existence of  Connector Points or the Path-closing behaviour. 

I wouldn’t call Illustrator 

abandonware

though, but it does seem like the Illustrator team might not have been getting the resources it needed at all times. 

*) One example would be Illustrator’s Pattern Brush – I am not sure it was called that back then and I don’t remember what Freehand’s corresponding feature was called. But I do remember that Freehand produced a lot more artefacts/errors in the necessary transformations of the »bent« artwork. 

[adampadilla]

Save As dialog box: “file.jpg (or file.png) already exists. Replace?” 
user: “yes please, replace.”

Photoshop: “okay. Done.”

user: “wait...now there are two files. File.jpg and filecopy.jpg. That’s not replacing. That’s saving a new version. Maybe you don’t know what the word ‘replace’ means?”

The reason this is a major deal (beyond the fact that a dialog box should perform the action that it describes) is that most users keep one layered PSD source file, but distribute flattened jpgs to clients and for final delivery in many cases. If a client makes a change request, we update the layered file and then need the ability to update the corresponding flattened jpg to keep our files in order. Adding a new file with the word “copy”added is double work. First we need to find and delete the original file, then we need to find and select the new “copy” version and delete the word “copy”.  I can’t imagine how this is a difficult thing to fix. Seems like such basic functionality. Glaring example of Adobe QC in a very bad state. Hope they correct the ship soon.

[dgrainger]

@andrewcroft:

@Treehouse Customs LLC 

Here we go again, with some threatening a baseless Class Action, and another wanting to start an avalanche of twitter posts!  

That's like thinking that burning down homes and businesses in Portland would improve the chance for minority prosperity!  Mob action is destructive...

[JasonHughes7819]

And here we go again, with someone making something political when it's COMPLETELY uncalled for.

[dgrainger]

@jh_b8ih8qyak6flq 

I am sorry that you did not understand the analogy.  My point is that all the twitter blasts and furious posts elsewhere do nothing constructive towards fixing this situation.  That was not a political comment, it is and was a comment about behavior that is not very mature. 

[JasonHughes7819]

I understood the (faulty) analogy perfectly fine... as well as ur condescension now. You’re kidding yourself if you think that topic isn’t politically charged & more nuanced/complicated than to be boiled down into a software bug comparison. It was dismissive & inappropriate. 

[dgrainger]

@jh_b8ih8qyak6flq 

So, do I understand you correctly, that you approve of inundating the fora with twitter blasts as a helpful means of hastening the programmers? Please tell me how they would even know about that senseless clamor.

Another analogy for you: would you advocate a crowd beating on the doors of an ER berating the doctors inside to hurry up?

[JasonHughes7819]

Still a faulty analogy. It’s just a forum. Quit equating the idea of barraging Twitter to serious tangible scenarios (Portland, emergency rooms). It’s not that deep lmao

[SideShowScott]

And now the trolls have arrived. 

@DGrainger - You aren't part of the solution. Go take more bird photos. 

[2stepbay]

I agree. This can't be a complicated fix. Replace function is a very basic step. Adobe's corporate bureaucracy is renowned for its inefficient machinations and quick responses. Here, most likely an instance of a programmer or team's sloppy work existing outside the purview of people who could remedy a quick fix. 

[SideShowScott]

Be sure to add a link to this page when you tweet too... 

[SideShowScott]

Their response... blame Apple. Sigh... 

[AndrewC1264]

So, PhotoShop hell continues as I just needed to use the line tool. Haven't used it in ages.

PhotoShop now has a new approach to the line tool. And it is a disaster. Clearly a developer dreamt this up, because no designer, no one who actually uses PhotoShop would ever conceive of such stupidity.

The line you create, by default, places the thickness "inside" the stroke.

Where is the intelligence in this?

Stupid, stupid, stupid pathetically unbelievably stupid.

And then of course when I save it as a JPG - I get a copy. No surprises there.

[marblesoftmark]

What a pathetic response from a formerly great company.

[marblesoftmark]

I thought I must have done something wrong when I tried to make a line with an arrowhead at one end.

[Guest]

I don't think I understand that complaint. How is "thickness inside the stroke?" You mean if you create a closed shape, a fat stroke's outer edge follows the outline instead of the stroke being centered on the outline?

[AndrewC1264]

Hi Oscar... to clarify... it appears they morphed over the shape creation code from Illustrator into PhotoShop 2020, but by default the line "thickness" is on the inside of the shape - which - being **A LINE** means it is invisible. You have to manually switch it over to OUTSIDE.

Clearly - yet another obvious and flagrant example of programmers at Adobe creating useless crap that we have to deal with.

It took me several attempts at drawing the line, checking the Properties, scratching my head, getting really frustrated because... COME ON!!!! a LINE?!?!?!?! I should have been able to draw this in .3 seconds.

But no, we're talking Adobe here.

And I am PAYING for this CRAP over and over and over again each and every month!

[Guest]

@andrew_croft Hi Andrew, I don't doubt that Adobe's doing something dumb, but I still don't know why a line being "inside" a shape would make it invisible... unless you mean that the shape is filled and the fill is overlapping (and covering up) the outline.

That is indeed monumentally dumb... and unprecedented in any drawing app, as far as I know.

[AndrewC1264]

Oscar - the default line that is created has the line weight set to "inside" the path - because Adobe appears to have blindly copied over the Illustrator path Properties.

You have to draw the line - which you cannot see at first - to the other options of either "centred on path" or "outside path" so that the line will appear. But to have it default to nothing is completely absurd and unacceptable.

And you cannot change the default because the Properties palette is blank until you draw a line.

And there does not appear to be a way to change the line tool ahead of drawing an invisible line as your starting point.

And while I would thoroughly enjoy engaging a useless Adobe tech support person in this... that would no about be a complete waste of my time.

Thanks!

[Guest]

But that still doesn't complain why it's invisible! And what does "inside" or "outside" mean if the line doesn't create a closed shape?

[AndrewC1264]

For that, my friend, you would have to contact Adobe.

Only they can explain away their sheer ineptitudeness.

If you draw a line, you will see the depths to which they insist on being inept.

[Guest]

I don't have Photoshop anymore, but I still don't understand what is making the line invisible on your screen. The shape is transparent (unless you've filled it), so how can anything be making the line invisible?

Anyway... it sounds like monumental incompetence on Adobe's part. It seems they've mostly given up.