I need to press Alt-Backspace two times in a row to get it to fill foreground color after updating to CC 2018 this morning. Is there a setting change I need to make or is this a bug? Thanks for a quick reply. This is a big part of my job as a comic book colorist and driving me nuts today.
Pete.Green • Adobe Employee, Nov 14, 2017Nov 14, 2017
This should be resolved in the 19.0.1 update released last night. Please update Photoshop using the Creative Cloud desktop app, and let us know if it's fixed for you!
I, too, am a professional comic book colorist who uses this shortcut hundreds of times a day. I just updated to CC2018, and am having the same issue. Sometimes it just doesn't work at all. This really breaks my whole workflow, so hopefully a fix is forthcoming.
Same problem here. If I press Alt+Backspace twice on the keyboard, it will work. However, I have a button on a Wacom remote set to the same shortcut, and that one will not work no matter how many times I press it.
Here too @ save for web. Shortcut works only every third or fourth time. Even not possible to type in number at font line-height. outputs a random number.
Unpack the zip file -> run config -> disable the things in the hotkey tab (I don't know what they do) -> make sure "disable alt menu" is checked in the "anti-disturb" tab -> In the general tab, press "browse" and find photoshop 2018 (program files -> adobe -> photoshop cc 2018 -> photoshop) and select it.
And there you go, it works as normal again. At least I haven't run into any issues yet.
This partially works for me; the shortcut on the keyboard works perfectly now. However, it still doesn't work on the remote button I have set to the same shortcut. At least it doesn't make the error noise anymore, though.
same problem here, but also things like CTRL+Z (undo) or CTRL+ALT+0 or CTRL+ALT+I or CTRL+ALT+C etc... so many keyboard shortcuts either not working at all, or working very randomly.
Same problem here (Win 10) even the psassistant doesn't help It's a huge trouble! Ctrl + Alt + Z is like daily water! Also Alt + Backspace is highly used in my case and needs to hit the keys two or three times.
I already posted on the main Adobe forums, but I wanted to come here and
do my part to escalate the seriousness of this issue. I have been using Photoshop for 19 years and I work as a professional designer. I taught
Photoshop classes for 8 years and literally the first thing I did after
having the students make a new document was press Alt-Backspace and
Ctrl-Backspace about 20 times to get a feel for the proper way to fill
something.
I consider this to be THE most basic function in Photoshop
and for it to become broken by a CC update is... disturbing, to say the
least. Please stay focused on keeping the important, basic features of
the program working properly instead of adding more bloat and pointless bells and
whistles.
I have been using Photoshop for 22 years in animation, film, game dev and other odd projects. I'm astounded this error passed the development team and it begs the question as to the quality of their testing environment. Cmon Adobe, pick it up.
Now, John, you and I know that it was much more important to get those Rich Tooltip popups working so that we can be told how to use tools we've used every single day for years. What do we need hotkeys for, anyway? We should just use the paint bucket like MS Paint users. It's good enough for them, so why not us, too? I think if we're just patient and wait for CC 2019, it might get fixed - but only after they finish adding the in-app pop-up spam for Adobe Stock like they did in Illustrator.
See this response from an Adobe
employee in another thread. Here's hoping it gets fixed soon as I rely
heavily on keyboard shortcuts and muscle memory cannot be undone overnight 😞
"There is an issue with the Alt+ modifier key on Windows we are investigating. This is not an intentional change."
Yup at first I thought it was me and that I had to restart the program, that didn't work. Then I rebooted the computer and then started it, that didn't work.
There is not much to investigate. The Alt key when pressed automatically goes to the top menu ... But you should only do this if you press and not when "hold"! Understood? The Alt key does the same thing every time. It does not matter if you pressed or held go to the top menu.
Hi guys, same problem. I did find that if I hold Alt and press Backspace 5 times really quick, it manages to fill for me every time. Hopefully Adobe will get it back to normal soon.
Same issue here on Windows 7. If I do Alt+Del and hit the Delete key a second time it works, but it's really frustrating not having the Alt+Backspace fill shortcut that I've been using for years. Come on Adobe!
and another here! Guessing this is an issue for all. Please fix this urgently! If you're going to push major updates out without basic testing like this, really should be hotfixes for issues like this a lot sooner (and more often!)
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