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P: Smart Object Accidental Rasterizing

Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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With the latest Ps update (24.0 on MacOS 12.3.1) if you accidentally draw on a smart object, it brings up a warning dialog. That's a good thing. What's bad is that Escape will actually confirm the rasterization, as well as click the "Learn More" button, opening up the corresponding web page.

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correct answers 1 Pinned Reply

Adobe Employee , Jan 19, 2023 Jan 19, 2023

Hi all,

 

We're happy to announce the release of Photoshop 24.1.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.1.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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17 Comments
Adobe Employee ,
Oct 26, 2022 Oct 26, 2022

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Thanks Paolo, I've asked engineering to invistigate this issue.

Status Acknowledged

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Engaged ,
Nov 10, 2022 Nov 10, 2022

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The new Rasterise to Edit Smart Object Warning Screen has very wrong behavior!

For example,  after clicking on the smart object layer with brush by accident the dialogue shows up and when you hit ESC (which in my opinion is the most common thing t do) it opens a browser window and in the meantime, it rasterizes the smart object without any warning. ESC could not be equal to OK? If you are not careful you could think that the layer is still smart object. And why the Browser opens also when I hit ESC? it should open when I click on Learn More?

 

 

This is very very wrong. Adobe, please get back to the previous behavior.

 

Screenshot 2022-11-10 at 09.10.28.jpg

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Explorer ,
Nov 10, 2022 Nov 10, 2022

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Hi,

Agreed, I have the same behaviour problem on PS 24 on win10.

Moreover, I also cannot use ESC button on an other error dialog box (if you try to use a brush without any layer selected) :

olivierd42825091_0-1668107294796.png

they both have in commun the "learn more" button, not sure if it's related tho

Rds,

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Explorer ,
Dec 14, 2022 Dec 14, 2022

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Hi there,

Still same issue on my PS 24.1.  I just updated.

on the screenshot, I tried to hit ESC when the dialog prompted and it opened my web browser with this link"https://www.adobe.com/404.html". Also the smart object was rasterized.

olivierd42825091_0-1671021050423.png

 For this to work porperly, you have to hit the cancel button on the dialog.

rds,

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Engaged ,
Dec 15, 2022 Dec 15, 2022

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No, it is not fixed.

Same behavior as before.

 

Hitting ESC rasterizes the Smart Object and opens the Browser Window.

 

ESC should be the same as Cancel.

The Browser should open only after clicking on "Learn More"

 

And could you please give us the Option to turn off this warning?

 

Please Fix this.

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Community Beginner ,
Jan 02, 2023 Jan 02, 2023

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Still happening.

 

No clue why this was listed as fixed in 24.1.0's release when it was clearly not.

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Engaged ,
Jan 15, 2023 Jan 15, 2023

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why there is no response after one month? the problem is so obvious.

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Community Expert ,
Jan 19, 2023 Jan 19, 2023

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Hi, could all affected users go to their Creative Cloud app, click the check for update button, and if available, update Photoshop to 24.1.1, which is supposed to fix this issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Please report if the update solves your problem.

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Adobe Employee ,
Jan 19, 2023 Jan 19, 2023

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Hi all,

 

We're happy to announce the release of Photoshop 24.1.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.1.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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Community Beginner ,
Jan 19, 2023 Jan 19, 2023

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With the latest update that fixed the issue, the same problem began to occur with 'No pixels are selected." warning. To reproduce, add a new empty layer, ctrl-click its thumbnail and press Escape button when the warning window pops up. 

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Community Expert ,
Jan 20, 2023 Jan 20, 2023

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Pinging @Mohit Goyal 

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Explorer ,
Jan 20, 2023 Jan 20, 2023

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Hi,

I upadted to 24.1.1 and it only resolved the rasterization issue. The ESC key doesn't work for the error dialog when there is no layer selected and you try to move or using a brush (and maybe other tools but I didn't test that).

olivierd42825091_0-1674217079019.pngolivierd42825091_1-1674217103101.png

 

Rds,

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Explorer ,
Jan 20, 2023 Jan 20, 2023

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On the other hand, I can close those dialog if I hit ENTER, but my muscle memory and hand placememnt usually tends to hit ESC first, which should close or cancel any dialog IMO.

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Community Expert ,
Jan 21, 2023 Jan 21, 2023

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Thank you for the additional information, @olivierd42825091 pinging also @J453 

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Engaged ,
Jan 26, 2023 Jan 26, 2023

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thanks! it finally works as expected.

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Adobe Employee ,
Feb 01, 2023 Feb 01, 2023

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Hello @olivierd42825091 , for warning messages without a Cancel button, Esc will not dismiss the dialog. In this case you can hit Enter on the OK button to dismiss it. 

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Explorer ,
Mar 23, 2023 Mar 23, 2023

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@ClaudiaR99 why doesn't it esc dismiss a window without a cancel button anymore though? It used to, for example the 'no pixles selected', that didn't have a cancel button in the 2022 version and esc cancelled it fine? Why was that feature removed? escape has worked for years and I push it automatically, seems stupid to make a change to something that worked perfectly well before. 

 

 

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