Known Participant

P: Spring-loaded tool feature is misbehaving

Forum|Forum|8 years ago
November 24, 2017
89 replies
28172 views

Hey some of us had sound out this issue almost 2 years ago with the "feature" on the original feedback forum that had now been closed. Almost a year had past since one of your colleague claimed to have put in a "feature request ticket", and there are still no fix nor update on the progress.

Again I want to emphasis that this is no longer a feature request (that your colleague had suggested) but a bug as it's not performing in the way it's supposed be.

For a quick reminder to the problem. It's way too sensitive, I estimate a rough 20-30% of the time I switch to another a tool, the feature will activate, and without me hitting the shortcut key, the tool will switch back to the previously used tool.

In the time since I noticed this issue, I had change and tested with 3 different keyboards, changed my PC, upgraded the hardwares, and move from Windows 7 to 10. Gone through all the photoshop updates, and yet nothing had change, the issue stayed.

And meanwhile photoshop had introduced plenty of features in between but there was not a single update concerning this issue. So for god sake, can you guys do something about it?

Windows

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TheCraigist81

Known Participant

Did you try disabling the manual fix entirely and then restart PS? If that doesn't work then what happens if you reset preferences and restart it again?

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leosn56185363Author

Known Participant

Mine just auto updated, and all the spring-loaded issues started returning again...

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TheCraigist81

Known Participant

Just noticed I'm still on 23.3.2 and 23.4 claims to have a 'fix' for spring loaded key problems. Could be the source of new problems. https://helpx.adobe.com/photoshop/kb/fixed-issues.html "

Spring loaded keyboard shortcuts get stuck and don't return to the previous tool

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TheCraigist81

Known Participant

Are you all updated to 23.4.1? I just noticed this appear as available and will skip it if this is the case!

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leosn56185363Author

Known Participant

I actually tried different timing, from the recommended 100-300, to 1000-3000, even 10000

Nothing work, it still spring back to the previous tool completely randomly. I am gonna start a new thread, as this thread is currently marked as "fixed" and probably wouldn't get attention from Adobe's staff because of it

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W4tsup

Known Participant

Also seeing this issue return, is it ignoring the manual config values now? It somehow feels much worse than before as it's popping back to the previous tool after I've drawn multiple lines, like there's a delay before it switches back now - maybe the config is increasing the wrong timer or something?

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leosn56185363Author

Known Participant

Alright, I do not know what happened, but the PSuserConfig.txt method suddenly stopped working for me, and now this problem is back, even when I set the sprk to over 10000

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frafilipo

Known Participant

The fix is super inconsistant, I tested it a few days, and today it is super annoyingly inconsistant. I will revert to 2021, 2022 is unusable.

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brobbeh

Participating Frequently

Yeah I still got it a couple times after all, but it seems quite better than before though. Going to try increasing the delay on the config and test some more.

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frafilipo

Known Participant

I am having very annoying problem with the spring-loaded tool, it used to work perfectly with Photoshop 2021 and 22.5.5 and now with the newest update 23.1.1 and Photoshop 2022 it is a nightmare. It is working very randomly, when I use the brush tool and I want to spring to different tool like rotate or eraser or whatever tool, sometimes it let you use the eraser and goes back to brush as the spring-loaded shortcuts are supposed to work but sometimes it just stays with the eraser. It is behaving like this with any shortcut, be it eraser, zoom, rotate...I have Windows 10 and everything is up to date. My PC is very powerful machine.

I repeat, Photoshop 22.5.5 is working normaly.

Please help