P: Unable to "Export As"with selection active

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Community Beginner ,
Apr 03, 2019 Apr 03, 2019

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If you use "Export As" while a selection is active it is unable to process the Export. If you deselect and try again everything works fine. This bug happens every time for me.

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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Nov 14, 2019 Nov 14, 2019
The original issue posted on this thread should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

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Adobe Employee ,
Apr 03, 2019 Apr 03, 2019

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Howdy Gary,

Which OS are you seeing this on?  Latest version of Photoshop?  I ask, because I just checked both Win and Mac, but couldn't reproduce this.  Could this be an issue with HDD space or rights?

Thanks,
David

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Community Beginner ,
Apr 03, 2019 Apr 03, 2019

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Whoops... I'm behind an update. Sorry. I'm getting it on Win 10 Photoshop 20.0.3 and have been having the problem for a while. Plenty of space and no problems exporting when no selection. Am updating now and will report back.

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Community Beginner ,
Apr 03, 2019 Apr 03, 2019

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Have upgraded (20.0.4) and the issue is still there - but I didn't describe fully. It's when resizing in Export As. Have tried different resolutions (high/low) and problem is the same. The file needs more than Background layer to show problem.
Just a little edge case bug as I say - not a biggie but would be nice to have fixed.

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Community Beginner ,
Apr 03, 2019 Apr 03, 2019

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RackMultipart20190403849291bvx-d0ced61c-38a7-45db-beb3-3bab6ee4056e-295511588.jpg

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Adobe Employee ,
Apr 03, 2019 Apr 03, 2019

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Howdy Gary,

Thanks!  That was the missing element.  Yeah, when I scale to 200%, I'm now seeing the same thing on both Win and Mac.  I've gone ahead and logged this. 

Thanks for letting us know!
David

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Community Beginner ,
Apr 03, 2019 Apr 03, 2019

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You're welcome - happy to help!

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LEGEND ,
Nov 14, 2019 Nov 14, 2019

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Hello, mine is having this issue. Gives me the error when I'm doing "export as" for JPG and I want to be 50% scale. It works when I'm at 100% scale. I have photoshop CC 2019 21.0.1.

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Adobe Employee ,
Nov 14, 2019 Nov 14, 2019

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The original issue posted on this thread should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Nov 14, 2019 Nov 14, 2019

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LATEST
Different issue

Please reference the new conversation here: Photoshop 2020: Program error using Export As scaling to 50%

Senior Product Manager - Customer Advocacy - Digital Imaging

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