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P: Unknown error when saving GIF

Community Beginner ,
Apr 06, 2020 Apr 06, 2020

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Hi I am trying to save my layers as a GIF in Photoshop. The layers are JPEG files I've drawn myself so aren't from an existing video.

 

I am using "Export save for web" but everytime I try to save the file an error message pops up. It reads "Could not complete this operation. An unknown erro has occured."

 

I have tried reducing the pixel size so the image is now 566x800px, but that hasn't made a difference. The error message still appears. 

 

Can anyone please help?

 

{updated title - PS-72959}

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correct answers 2 Correct answers

Adobe Employee , Oct 26, 2021 Oct 26, 2021

Hi all,

 

We're happy to announce the MAX 2021 release of Photoshop 23.0. This update includes the fix for this issue.

 

To update Photoshop to 23.0, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

Status Fixed

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Adobe Employee , Oct 04, 2021 Oct 04, 2021

This error can be caused by low memory. Engineering is working on a fix to provide a better error if Photoshop is out of memory.

Status Started

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68 Comments
New Here ,
Oct 13, 2021 Oct 13, 2021

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[abuse removed by moderator]

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Adobe Employee ,
Oct 26, 2021 Oct 26, 2021

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Hi all,

 

We're happy to announce the MAX 2021 release of Photoshop 23.0. This update includes the fix for this issue.

 

To update Photoshop to 23.0, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

Status Fixed

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New Here ,
Nov 01, 2021 Nov 01, 2021

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Hi! 

 

I did the update and the error message is still popping up. Any suggestions for configuring the export details on the gif file to allow it to export?? 

 

Thanks! 

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New Here ,
Nov 05, 2021 Nov 05, 2021

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Hi, I am still getting the error and I have recently updated. I have tried all the previous fixes and nothing is working, is there any additional suggestions to allow me to save my gif files?? 

 

Thank you 🙂

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New Here ,
Nov 11, 2021 Nov 11, 2021

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Hi Everyone,

 

I keep getting a Adobe Save for Web Error whenever I try and create a gif from my after effects mp4 video. I have encoded the video, I have tried save for web, I have tried the import frames to layers. Nothing seems to work. The video dimensions are 1080x1080. I have updated my photoshop but I have not updated my mac IOS system in a long while, could this be the issue?

 

Please Help

Phillipa Reinders Screenshot 2021-11-11 at 11.48.57.png

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Hello,

I have the same issue for over a year now...

I just updated to the MacOS Monterey version 12.0.1 and to Photoshop 2022 version 23.0.2. I also desintalled and reinstalled Photoshop just now. It still doesn't work.

Please help, I cannot work like this.

Thank you
Gaëlle Puissant Baeyens

Capture d’écran 2021-11-24 à 13.58.38.png

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New Here ,
Feb 02, 2022 Feb 02, 2022

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I am in Photoshop CC 23.1.1 On a Imac Pro running the newest version of Montery 12.1. This is still an issue. No resolution has worked thus far. Thank you

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New Here ,
Feb 02, 2022 Feb 02, 2022

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My file is 11 Frames 3"x3" 150. and it still does it.

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New Here ,
Apr 20, 2022 Apr 20, 2022

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I am also getting the same issue, it is very frustrating to be in this kind of situation, unknown error always

 

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Community Beginner ,
Apr 21, 2022 Apr 21, 2022

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Try to change the GIF resolution to lower size. I had solved my problem by
doing that. Like if you were saving the file in 1920*1080 resolution try
now with 1080*720 now.

M.Helal

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Adobe Employee ,
Apr 21, 2022 Apr 21, 2022

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If you are stsill getting a Unknown Error, please share the following items so we can troubleshoot:

1) The PSD you're trying to save for web from (use CC files or dropbox to share a link to download the file)

2) Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

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Community Beginner ,
May 13, 2022 May 13, 2022

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I´m getting a Unknown Error when trying to make a GIF. I have updatet to 23.5.7 and had an restart. Still the same error.

1) The PSD you're trying to save for web from; https://www.dropbox.com/s/jrrtioa0j2tbqmi/0522_PP_PeppesHelg_188kr_desktop.psd?dl=0

 

2) Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply:

Adobe Photoshop Version: 23.3.2 20220503.r.458 d8a9c44 arm64 Number of Launches: 45 Operating System: Mac OS 12.2.0 System architecture: Apple M1 Pro, HybridCPU(8:2) Physical processor count: 10 Built-in memory: 32768 MB Free memory: 19613 MB Memory available to Photoshop: 30016 MB Memory used by Photoshop: 70 % SAM SDK Version: 2.0.0-main.1076 ACP.local Status: - SDK Version: 2.4.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.10.3.1 - Min Core Sync Required: 4.3.66.0 Live Edit Client SDK Version: 3.90.3 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 2.8.1 TextEngine: Unified Text Engine RelaxedOpenCL crashed on 28.02.2018 at 08:43:26 (Initializing OpenCL features with relaxed OpenCL requirements) ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M1 Pro
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 22,906 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=982, right=1512 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=553932 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 arm64

[210 ms]
Start sniffer 2022-05-13 15:06:37
# Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 arm64
sniffer -baseTimeMS=553932 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 arm64

{9 ms}
Start platform native
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,512, 982)
Dimensions: (3,024 1,964)
Physical size: (301.214 195.63)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 16)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 Pro index=0 preferred=1)

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
1
GPU accessible RAM: 22,906 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 22,906 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{161 ms}

{161 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,512, 982)
Dimensions: (3,024 1,964)
Physical size: (301.214 195.63)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 16)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0 preferred=1)

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
1
GPU accessible RAM: 21,845 MB
VRAM: 21,845 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 76.3)
Device version: 2.1 (2.1 Metal - 76.3)
Vendor name: APPLE
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 7
End platform OpenGL
{169 ms}

{169 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 22,906 MB
VRAM: 22,906 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Dec 17 2021 16:38:41))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 6,500 GB / s
Compute score: 14,665.3
Device name string: Apple M1 Pro
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{209 ms}

Exit code kExitNormal
End sniffer 2022-05-13 15:06:37
[kStatusNormal, kExitNormal]

[210 ms]
Finish RunAllAPIs

[1199 ms]
Start GetSnifferResult

[1199 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 94070763423999773733 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2022/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 926,4G, 447,2G free Required Plugins folder: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2022/Plug-ins/ Installed components: dvametadata.framework dvametadata 22.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.9ccc4de93 79.9ccc4de93 libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.3.2 boost_system.framework boost_system 22.0.0.0 AdobeACE.framework AdobeACE 3.3.2 79.c41170d64e. dvanet.framework dvanet 22.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 22.0.0.0 dvascripting.framework dvascripting 22.0.0.0 dvaappsupport.framework dvaappsupport 22.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 4.1.2 79.97e751e. AIDE.framework AIDE 2.6.0 79.d5f62b53 boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 2.0.6 79.c41170d64e. AdobeXMPFiles.framework AdobeXMPFiles 79.9ccc4de93 79.9ccc4de93 AdobeLinguistic.framework 14.4.2.353c9a5 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 26.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.2.0.100 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 5.1.6 79.c41170d64e. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 7.0.7 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 16.0.7 79 . fd8b8464d dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 26.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 4.1.2 79.97e751e. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.9ccc4de93 79.9ccc4de93 AdobeJP2K.framework AdobeJP2K 2.0.6 79.032215c dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.2.0.100 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 2.1.0 79.cb34c9e. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.2.0 17.2.0.0 AdobeBIBUtils.framework AdobeBIBUtils 2.0.6 79.c41170d64e. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 26.0.0.670 SPBasic.framework SPBasic 26.0.0.670 AdobeCoolType.framework AdobeCoolType 6.2.0 79.c41170d64e. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 7.0.3.50619 79.a655e943 dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 26.0.0.670 AILib.framework AILib 26.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 26.0.0.670 Unified Extensibility Platform uxp-6.0.2-release UPIC 2.4.1 Required plugins: Accented Edges 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 23.3.2, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 23.3 © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 14.3 (1072), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 14.3 (1072), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 23.3 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 23.3 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 23.3 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 23.3 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 23.3 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 23.3 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 23.3 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 23.3 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 23.3 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 23.3, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 23.3 © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 23.3 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 23.3.2, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 23.3.2, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 23.3.2, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin” Material Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Matlab Operation 23.3 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 23.3 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 23.3 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 23.3 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 23.3 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 23.3 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 23.3 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 23.3 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 23.3 © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 23.3 © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 23.3 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 23.3 © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 23.3 © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 23.3 © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 23.3 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 23.3 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 23.3.2, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 23.3, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 23.3 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 23.3 © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin” Spatter 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 23.3 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Sumi-e 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 23.3 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 23.3 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 23.3.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 23.3 © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 23.3.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: IGES NO VERSION - - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” PRC NO VERSION - - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” U3D NO VERSION - - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” Unified Extensibility Platform - Extensions: Home Screen (Loaded) 5.9.0.51 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.9.0/" CDO: 1.116.2
CmdN: 1.11.1
CDP: 1.141.1
Projects: 1.3.7 Loaded at: 44 ms - launch time impact: 318 ms ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 22.7.0.0 - from the file "Required Folder" Loaded at: 1122 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 21.4.0.0 - from the file "Required Folder" CC Libraries Panel (Prepared) 3.19.218.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/" CAPTURE: 2.0.26 STOCK: 2.0.40 Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 45 ms - launch time impact: 0 ms Photoshop UXP Export-As (Prepared) 5.8.4.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.0.0 - from the file "Required Folder" Loaded at: 1122 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 1054 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.5.0.28 - from the file "Required Folder" Loaded at: 1123 ms - launch time impact: 6 ms Neural Filters (Registered) 1.12.1.31 - from the file "Required Folder" Installed TWAIN devices: NONE

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Adobe Employee ,
May 17, 2022 May 17, 2022

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@christines6261898 Thanks for the file. It exports fine as a gif using Save for Web. That said, I think the problem may be with the Linked Smart Objects that are missing from the file. Could you either embed them or zip them up and share them, too? They might be the key to reproducing your issue.

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Community Beginner ,
May 17, 2022 May 17, 2022

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Wow! Sorry for the incorrect and long post. I didn´t find a way to edit it after posting.

I have updated to Photoshop 23.3.2 of course.

Here´s the assets also: https://www.dropbox.com/sh/6k9gush5xht6qji/AADIzWfJkyRYNmOk0tUcFppna?dl=0Bilde1.png

 

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Adobe Employee ,
May 18, 2022 May 18, 2022

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I still can't repro. Ahh. I see now. You're not seeing the issue on this thread. You're seeing "A write permissions error has occurred" - Are you using Dropbox? See: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-save-for-web-quot-a-write-permissions-erro...

 

If not, have you tried saving to you desktop or documents folder? Make sure you've given Photoshop disk access/permissions: 

JeffreyTranberry_0-1652895280177.png

 

 

 

 

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Community Beginner ,
May 19, 2022 May 19, 2022

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No way! I´ve only googled the first sentence "Could not complete this operation" not including "A write permissions error has occurred". Thanks for helping me look for answers elsewhere. I´ve done the tip on the other thread without success, but the workaround from pacek96810431 helped.

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New Here ,
May 20, 2022 May 20, 2022

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Just recently got this error (Mac 12.2.1 (21D62), PSD 23.3.2) and was able to fix it by changing to selective.

 

Screen Shot 2022-05-20 at 12.04.41 PM.png

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New Here ,
May 23, 2022 May 23, 2022

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Problem solved.

After "Export save for web" press the "Preview" button and when it opens on the browser right-click on the .gif and "Save Image As..." will save it as a .gif file.

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