P: Unknown error when saving GIF

My file is 11 Frames 3"x3" 150. and it still does it.

I am in Photoshop CC 23.1.1 On a Imac Pro running the newest version of Montery 12.1. This is still an issue. No resolution has worked thus far. Thank you

Hello,

I have the same issue for over a year now...

I just updated to the MacOS Monterey version 12.0.1 and to Photoshop 2022 version 23.0.2. I also desintalled and reinstalled Photoshop just now. It still doesn't work.

Please help, I cannot work like this.

Thank you
Gaëlle Puissant Baeyens

Hi Everyone,

I keep getting a Adobe Save for Web Error whenever I try and create a gif from my after effects mp4 video. I have encoded the video, I have tried save for web, I have tried the import frames to layers. Nothing seems to work. The video dimensions are 1080x1080. I have updated my photoshop but I have not updated my mac IOS system in a long while, could this be the issue?

Please Help

Phillipa Reinders 

Hi, I am still getting the error and I have recently updated. I have tried all the previous fixes and nothing is working, is there any additional suggestions to allow me to save my gif files?? 

Thank you 🙂

Hi! 

I did the update and the error message is still popping up. Any suggestions for configuring the export details on the gif file to allow it to export?? 

Thanks! 

[abuse removed by moderator]

Hi there. I was going through same issue minutes ago and after reading all your answers I try new things up.

This worked for me:

I exported in 1080 x 1920

Selective mode, 64 colors, no dither, wen snap 50%, no transparency, an de weight was 56.6 kb.

Now, I have the latest version today, 16 gb of ram, and I closed all my other programs so photoshop can use most memory available, and also went to preferences panel and set the memory that PS could use to 100%. 

That is how i gotmy weight low hight res GIF.

Thanks. hope it works for you.

I have been creating animated gifs for The Royal Life Saving Society over the last couple of months for their social media. They are 1080 x1080px. My problem is that Photoshop seems very unstable to make these. 9 times out of 10 it won't actually complete the export to gif, a red box comes up saying 'can not complete your request, error unknown'. It's extremely frustrating as it's a simple tool that should work. I have gone to the extent of unistalling all old versions of Photoshop (not sure why Adobe have about three versions anyway) and reinstalling the latest version. Restart mac a few times. Quitted out of all other programs, all the usual old things you do which can sometimes free up ram, clean up virtual memory etc. But these are tiny files, only around 3mb when saved, and maybe 20mb when open in layers.

I thought about learning how to use Adobe Animate instead but when I took a look at this it did not seem compatible with Photoshop, messing up text when copying across etc, a long lerning curve, so I just need photoshop to do its job please! What can I or adobe do to fix this isssue please?

Jo