Participant

P: UXP dialogs block Saving Files with Photoshop 23.2

Forum|Forum|4 years ago
February 25, 2022
33 replies
10256 views

Hi,

Photoshop has functioned without any technical issues until this afternoon.

The first problem arrised when I was unable to save any changes to the files I was editing.

Save, Save As or Save a Copy ceased to funchion.

This forced me to force quit the program loosing all my edits and start the program up again. It functions returned to normal but only temporary to which the saving glitches reappeared again. When I shut the program down and started it up again I can no longer do any type of editing to my photos. Even opening up my NEF file which automatically opens up in Photoshop v 23.2, this no longer functions.

However if I open my NEF file with the previous version it does so without any complications and I'm able to do my editing. I have already done two edits with the previous version without problems, more than I'm currently been able to do with the current version of photoshop.

One other observation and I'm not sure if there is any connection, but when photoshop v 23.2 was playing up so was my browser which is Chrome Version 98.0.4758.109 (Official Build) (x86_64). Please note my browser started playing up after photoshop ceased to function properly. I haven't had issues with Chrome before and it now appears to be functioning well with the previous version of Photoshop.

I have a iMac (Retina 5K, 27-inch, Late 2015) with 3.2 GHz Quad-Core Intel Core i5. Has 16 GB 1600 MHz DDR3 of memory. My computer runs macOS Monterey version 12.2.1 (21D62).

Pointless giving you screen grads as there are no error messages.

Looking forward to a reply.

Robert Frola

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R

RobinOxford

Participant

I saw elsewhere a suggestion that renaming UXP to ~UXP in Library/Application Support/Adobe might help and at the moment it seems to have reinstated SAVE AS and SAVE A COPY. I have no idea what it does or why it works, but at the moment all is well again.

T

Time23716282pel3

Participant

I have an iMac (Retina 5K, 27-inch, Late 2015) and updated macOS to Monterey version. Now the "save" button appears disabled and the entire Finder window seems blocked. I'm stuck and can't deliver my jobs! HELP!

PS: There is no other monitor connected to it.

J

J453

Legend

Try renaming the UXP folder
Rename the UXP folder to ~UXP.
• (Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP
• (macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

If that fixes it, I'd like to get a copy of the renamed UXP folder.