P: Vector tool Gradient Fill angle stuck at 0 degrees on MacOS 10.10 Yosemite

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LEGEND ,
Jan 08, 2015 Jan 08, 2015

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Photoshop CC 2014.2.2 Release. I'm having an issue where any new gradient I create defaults to 0o angle, and cannot be changed. I've tried restarting the computer, restarting Photoshop, purging all cache, and changing graphics settings. Nada.

Steps to reproduce:
• File > New
• 500x500px @ 72ppi, RGB 8 bit with Square pixels
• Select Rectangle tool, draw a box shape on-screen
• In options bar at the top, change fill type to gradient
• Gradient defaults to 0o. Any attempts to change result in the angle immediately resetting back to 0o.
• Attempt to double-click thumbnail preview in layers panel to bring up gradient modal. Changing angle here also does nothing.

This is an issue I've noticed intermittently since CS6. It's not always reproducible, and sometimes the issue goes away on its own.

I work one block away from the Adobe office in SF, happy to come in with my computer to show this in person.

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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Jan 03, 2017 Jan 03, 2017
This was fixed in CC 2017.

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32 Comments
LEGEND ,
Jan 08, 2015 Jan 08, 2015

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What OS version are you using?

And I hope you mean zero degrees, not just 0o (which would never be shown in Photoshop's angle readouts, because it is an invalid value).

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LEGEND ,
Jan 08, 2015 Jan 08, 2015

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Yes, zero degrees. The formatting of my post changed upon submission.
Currently on Yosemite, but this has happened on several previous versions of OS X.

Interestingly, applying a gradient overlay via layer style is a way to get around the issue, though a bit messy.

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LEGEND ,
Jan 08, 2015 Jan 08, 2015

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I haven't heard of anyone else with this problem.
But it sounds somewhat like an OS bug in the dictation "feature" that could cause bad value entries into text fields. Turning off the system dictation "feature" solves that problem..

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LEGEND ,
Jan 08, 2015 Jan 08, 2015

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Thank you for the advice, Chris.

Yeah, I've talked to coworkers about it and no one else seems to have ever encountered this. I disabled dictation as you suggested, and strangely enough it made a difference. I can enter a value other than zero now and it will stick, but as soon as I click off of the selected shape (with Path selection tool), the gradient angle reverts back to zero. I can record my screen if you'd like to see in action.

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LEGEND ,
Jan 08, 2015 Jan 08, 2015

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Thank you for the advice, Chris.

Yeah, I've talked to coworkers about it and no one else seems to have ever encountered this. I disabled dictation as you suggested, and strangely enough it made a difference. I can enter a value other than zero now and it will stick, but as soon as I click off of the selected shape (with Path selection tool), the gradient angle reverts back to zero. I can record my screen if you'd like to see in action.

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New Here ,
Apr 01, 2015 Apr 01, 2015

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This happens to my coworkers and I fairly often.

There's no cause that I can pinpoint — the angle just gets stuck at 0 or 1 and then can't be changed with either the text field OR the draggable circle. You can, however, click the "flip" button and that works fine.

It is often triggered when I have a previously created gradient shape, working a-okay... but then when I click into the gradient settings it jumps to 0 or 1 and can't be changed back.

Then the next day you'll work on the same file and it'll be fine. So strange!

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LEGEND ,
Apr 01, 2015 Apr 01, 2015

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Again, this sounds similar to the MacOS dictation bugs that can cause a text field value to get cleared or stuck. Disabling the dictation feature in the OS resolves those issues.

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LEGEND ,
Apr 01, 2015 Apr 01, 2015

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Hey Chris, as I mentioned in a previous comment, disabling dictation doesn't actually solve the issue. The behavior changes and looks like it's going to work, but one is still unable to make the value entered stick once you click off the shape. Because this bug is so finicky, it's hard to capture on screen.

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LEGEND ,
Apr 01, 2015 Apr 01, 2015

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The only way I can "solve" this issue is by not using gradient fills on shape layers while the bug is occurring. Instead, create a solid fill and create a gradient overlay via layer effect.

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Adobe Employee ,
Apr 04, 2015 Apr 04, 2015

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It would be great if we could narrow this down with reproducible steps. I had a QE on the team try to reproduce it yesterday but he wasn't able to make it happen.

If you narrow down consistent steps to make it happen, let us know. If you get stuck in the state, take a screen shot or video so we can examine the layout/state of Photoshop for possible clues. Thanks.

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Apr 06, 2015 Apr 06, 2015

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Thanks, Jeffrey. I'll try to get a screen cap next time it happens. I've not been able to discover a reason for why this bug happens, and has popped up across several different machines randomly over the last couple years (maybe once or twice a year.) None of my coworkers have had the same issue. So strange.

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New Here ,
Apr 22, 2015 Apr 22, 2015

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Good morning everyone,

I am currently working on the latest Yosemite and Photoshop CC versions, and I still have the same gradient angle issue WITH PATH (not with Alpha mask)

Oddly enough, when I updated from CC to 2014 CC, the issue disappeared for a while. Before it inevitably came back to haunt my workflow!

The only thing that works is the reversing of colours. Period.

Since I work with as many procedural tools as possible so as to avoid the scaling issue, I would love it if anyone found a solution to this problem!

Thanks :)

Clement

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LEGEND ,
Apr 28, 2015 Apr 28, 2015

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Hey there, I've got the same problem (latest PS CC 2014.2.2) and latest OSX Yosemite.

Intersting fact: The problem only occurs with Live Shapes. After changing the shape to a regular vector shape it all works as it should. (See the following screen capture: https://www.dropbox.com/s/ml9sfgjfw27...)

Still it sucks big time. ;)

Best, Oliver

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LEGEND ,
Apr 30, 2015 Apr 30, 2015

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I was able to reproduce!
https://www.youtube.com/watch?v=QOvDf...

Oliver mentioned converting from a live shape to a regular vector shape the issue resolves itself, and I can confirm! I unfortunately did not capture this in the video.

Live shape + Gradient fill = SOMETIMES unhappy Photoshop. Unsure of what causes the problem to start happening, or why it stops. Restarting Photoshop and restarting the computer doesn't seem to work.

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LEGEND ,
Apr 30, 2015 Apr 30, 2015

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Just for giggles, I trashed the "Adobe" folder in ~/Library/Application Support/ and all preferences in ~/Library/Preferences/ and that fixed the issue. 😕

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LEGEND ,
Apr 30, 2015 Apr 30, 2015

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OK, still weird, and I can't explain it - but glad to hear that you solved it.

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LEGEND ,
Apr 30, 2015 Apr 30, 2015

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"Solved" is a stretch since I had to give up all my settings, but yes. I wonder how permanent a solution this is.

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LEGEND ,
May 01, 2015 May 01, 2015

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Could you please be so kind and give us some feedback if this solution is permanent?

Thanks!

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New Here ,
May 01, 2015 May 01, 2015

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That would be awesome IF it remains permanent. Because flushing down my settings every time the gradient issue comes back will prove terrible!

Thx though :)

C.

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LEGEND ,
Jul 01, 2015 Jul 01, 2015

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I have the same problem, when I click and drag the angle wheel it snaps back to 1, and when I type a number in the the angle field it says,

"An integer between 0 and 1 is required. Closest value inserted."

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LEGEND ,
Jul 02, 2015 Jul 02, 2015

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Which specific version of Photoshop are you using? (check help->system info)

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LEGEND ,
Jul 02, 2015 Jul 02, 2015

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Photoshop cc 2015

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LEGEND ,
Jul 02, 2015 Jul 02, 2015

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Adobe Photoshop Version: 2015.0.0 20150529.r.88 2015/05/29:23:59:59 CL 1024429 x64
Operating System: Mac OS 10.10.3

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New Here ,
Jul 02, 2015 Jul 02, 2015

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Hi Maionaro,

I also tried Oliver's 'trick' and it does work.

However, this is not a good solution. The entire purpose of live shapes is to keep your workflow flexible and high-res.

So as far as I'm concerned, Adobe can't fix the bug and it is still a big problem.

And I am now using Photoshop CC 2015, and the issue remains...

No likee !

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LEGEND ,
Jul 10, 2015 Jul 10, 2015

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I'm encountering the same bug. Photoshop CC 2015 (2015.0.0 20150529.r.88 2015/05/29:23:59:59 CL 1024429 x64), OS X 10.10.2 Yosemite. Seemed to occur when adding a gradient fill to a live shape:

1. Select rounded rectangle tool.
2. Draw something
3. Turn path into shape
4. Change stroke color either via toolbar or properties panel
5. Select linear gradient
6. Any attempt to type in a non-zero angle resets it to zero with the error message "An integer between 0 and 1 is required. Closest value inserted."

This file initially was a minimal test-case, but restarting Photoshop fixed the bug, and fixed it in my original document as well:

https://drive.google.com/file/d/0B-Dn...

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