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dylan_beattie
dylan_beattie
Participant
February 3, 2022

P: Windows 11 icons and menus "flicker" after copying a selection in Photoshop

  • February 3, 2022
  • 13 replies
  • 5201 views

Since upgrading to Windows 11, if I select an area in Photoshop and then copy it, it causes parts of the Windows UI to "flicker" - see the attached video. The flickering starts as soon as I copy something, and persists until I sign out or restart Windows. It only affects certain parts of the Windows UI - the notification area (system tray), the Windows Task Manager, various applications' drop-down menus and dialogs, but not (for example) the Start menu or the Taskbar: 


This happens on both Photoshop 2021 and 2022. I was previously running Photoshop on Windows 10, on exactly the same hardware, with no problems at all.

 

GPU compatibility check looks fine: 

but the flickering still happens even if I've unchecked "Use graphics processor":

I'm absolutely at my wits' end trying to work out what's causing this. Has anybody encountered anything similar, or got any ideas what might be causing it? I can't really think of anything else to try other than downgrading back to Windows 10.



    13 replies

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    J
    J453
    Legend
    February 3, 2022

    Do you have GSYNC enabled? Turn off G-SYNC for Photoshop, specifically by going into Nvidia Control Panel > 3D Settings > Manage 3D Settings. Click the Program Settings tab, select Photoshop from the dropdown menu, scroll down to Monitor technology, set it to Fixed Refresh, and click apply. To learn more, see Nvidia G-SYNC.

     

    Do you have Override High DPI Scaling Behavior set? https://helpx.adobe.com/photoshop/kb/high-dpi-scaling.html

      dylan_beattie
      dylan_beattieAuthor
      Participant
      February 3, 2022

      Hello!
      I'm on Windows 11 (Microsoft Windows Version 21H2 (OS Build 22000.434)).

      And yes, it still happens after I check "Deactivate Native Canvas" and restart Photoshop - but here's something weird; I just discovered that this only happens while the thing in the Windows clipboard is a Photoshop selection. If I open (say) Techsmith SnagIt and copy an image to clipboard (like the screenshot below), the flickering stops. If I then switch back to Photoshop and cut/copy a selection, the flickering starts again.

      So something in Windows is crashing/flickering/glitching when the clipboard contains Photoshop data. Overwriting this by copying graphical content from another app - I've just tried it with SnagIt, and with Wintows Paint - stops the flickering. (Copying text does not).

      Any ideas? 🙂


       

      PECourtejoie
      Community Expert
      PECourtejoieCommunity Expert
      Community Expert
      February 3, 2022

      Hi, does it happen if you check "Deactivate Native Canvas" in the menu Edit/Preferences/Technology preview (Pc) or Photoshop/Preferences/Technology preview (Mac), then restart Photoshop?

       

      Could you give the version of your GPU driver, and the version of Windows 10? (type winver in the windows search bar, hit Enter)

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