Skip to main content
L
Lunnson
Known Participant
March 21, 2024

P: Saving Adobe pdf presets missing in photoshop

  • March 21, 2024
  • 30 replies
  • 10079 views

After updating to PS 25.6.0, the presets for saving PDFs are gone. Is this a known bug? How can I get them back?

Photoshop 25.6.0

Mac OS Ventura 13.6.5

 

{Thread renamed by moderator}

 

    30 replies

    Ꜫ
    Ꜫsther5E5A
    Participant
    May 3, 2024

    I'm still having this issue. The PDF presets dropdown is completely greyed out.

      Rick Spaulding -
      Rick Spaulding -
      Legend
      April 23, 2024

      Adobe has released Photoshop 25.7, which contains a fix for this issue. Please install the update from your Creative Cloud App. 

       

      If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

      If you continue to see the problem after updating Photoshop, please respond in this thread. 

      Thank you for your patience. 

        D
        deliar87327234
        Participating Frequently
        April 23, 2024

        Go into photoshop
        Edit>Adobe Presets

         

        Click "Load"

        @CorneliusHelius thanks!  this worked for me: 

        Go into photoshop: 

        Edit > Adobe Presets >  Load

        Find Library/Application Support/Adobe/Adobe PDF/Settings

        Load the .joboptions file and save the preset

        K
        KellyKK
        Participant
        April 19, 2024

        Thank you for this..... I lost mine sometime today after the update.  I was able to get them back reloading them. Much appreciated!!! 

        L
        Lango28133320zx1t
        Participant
        April 12, 2024

        Yes, this was my situation =/ I needed to install the previous version, copy the PDF, and then update it to the latest version. Very annoying. 

        M
        Megan292689332pko
        Participant
        April 12, 2024

        This was the easiest way and it worked!

         

        I copy and pasted Library/Application Support/Adobe/Adobe PDF/Settings into spotlight. After clicking load in Photoshop, I dragged the file over from my finder window. 

         

        I had to load them one at a time, but no biggie. Thank you!

        I
        iris-u
        Participant
        April 11, 2024

        Hi all, I have Adobe Photoshop 2024 25.6.0 release. Adobe PDF Presets is grayed out and I cannot save a file in "High Quality Print". Attached is a screenshot to show how it looks like. For now, I downloaded PS 2023 back to my computer so I've been using it but I would like to move back to 2024 as it has some features that I am missing on PS 2023 (E.g. Generative fill).

         

        What would you advice?

         

        L
        Lumigraphics
        Legend
        April 11, 2024

        Please do a search, this has been reported dozens of times and there are numerous other threads about this with solutions. Thanks.

          B
          brinhar
          Participant
          April 10, 2024

          This worked perfectly for me. Thanks!

          Jwtanzania
          Jwtanzania
          Participant
          April 5, 2024

          Hello. in Photoshop Beta and also Photshop 2024, the only PDF preset that is available is "Smaller Screen Size." How do I get to the other PDF presets (such as high-quality print, etc?).

          gener7
          Community Expert
          gener7Community Expert
          Community Expert
          April 2, 2024

          @Conrad_C 

          I updated a second Macbook to Ps 25.6 while keeping an eye on its' root level folder. I saw the PDF folder removed and not replaced during that update. May not be happening to everyone, but in my case yes.

            Show more replies
            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices