Known Participant

Open for Voting

P: Saving Adobe pdf presets missing in photoshop

64 replies
10336 views
Translate

After updating to PS 25.6.0, the presets for saving PDFs are gone. Is this a known bug? How can I get them back?

Photoshop 25.6.0

Mac OS Ventura 13.6.5

{Thread renamed by moderator}

macOS

Ꜫ

Ꜫsther5E5A

Participant

I'm still having this issue. The PDF presets dropdown is completely greyed out.

Translate

Rick Spaulding -

Legend

Adobe has released Photoshop 25.7, which contains a fix for this issue. Please install the update from your Creative Cloud App.

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

If you continue to see the problem after updating Photoshop, please respond in this thread.

Thank you for your patience.

Translate

D

deliar87327234

Participating Frequently

Go into photoshop
Edit>Adobe Presets

Click "Load"

@CorneliusHelius thanks! this worked for me:

Go into photoshop:

Edit > Adobe Presets > Load

Find Library/Application Support/Adobe/Adobe PDF/Settings

Load the .joboptions file and save the preset

Translate

K

KellyKK

Participant

Thank you for this..... I lost mine sometime today after the update. I was able to get them back reloading them. Much appreciated!!!

Translate

L

Lango28133320zx1t

Participant

Yes, this was my situation =/ I needed to install the previous version, copy the PDF, and then update it to the latest version. Very annoying.

Translate

M

Megan292689332pko

Participant

This was the easiest way and it worked!

I copy and pasted Library/Application Support/Adobe/Adobe PDF/Settings into spotlight. After clicking load in Photoshop, I dragged the file over from my finder window.

I had to load them one at a time, but no biggie. Thank you!

Translate

I

iris-u

Participant

Hi all, I have Adobe Photoshop 2024 25.6.0 release. Adobe PDF Presets is grayed out and I cannot save a file in "High Quality Print". Attached is a screenshot to show how it looks like. For now, I downloaded PS 2023 back to my computer so I've been using it but I would like to move back to 2024 as it has some features that I am missing on PS 2023 (E.g. Generative fill).

What would you advice?

Translate

L

Lumigraphics

Legend

Please do a search, this has been reported dozens of times and there are numerous other threads about this with solutions. Thanks.

Translate

B

brinhar

Participant

This worked perfectly for me. Thanks!

Translate

Jwtanzania

Participant

Hello. in Photoshop Beta and also Photshop 2024, the only PDF preset that is available is "Smaller Screen Size." How do I get to the other PDF presets (such as high-quality print, etc?).

Translate

Stephen Marsh

Community Expert

A known issue:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/can-t-save-the-pdf-like-high-quality-print-anymore/td-p/14509886

https://community.adobe.com/t5/photoshop-ecosystem-discussions/ps-2024-missing-adobe-pdf-presets/m-p/14549901#M800129

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-saving-adobe-pdf-presets-missing-in-photoshop/idi-p/14505163

https://community.adobe.com/t5/photoshop-ecosystem-bugs/pdf-preset-profiles-have-disappeared-upon-update/idi-p/14521733

Translate

gener7

Community Expert

@Conrad_C

I updated a second Macbook to Ps 25.6 while keeping an eye on its' root level folder. I saw the PDF folder removed and not replaced during that update. May not be happening to everyone, but in my case yes.

Translate

Show more replies

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.