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Photoshop 2024 + Beta 2025 freezing when saving edit

New Here ,
Sep 25, 2024 Sep 25, 2024

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I have tried both Photoshop 2024 and Photoshop BETA 2025 and I'm unable to edit more than one photo before the app freezes. I can still do other edits but because it's not finished saving a previous edit I just create a cue and can't cancel saving the troublesome photo. I have to go into task manager, end the task for photoshop and then even have to restart my whole laptop before I can open photoshop again. It will then let me edit and save 1, maybe 2 photos, before it gets stuck again. I can see via creative cloud an update was recently installed so it seems to have happened since the latest update.

Bug Unresolved
TOPICS
Windows

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3 Comments
Community Expert ,
Sep 25, 2024 Sep 25, 2024

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@caitlin010898 please go to Photoshop Help Menu/System Info and copy/paste the report text in a reply here.

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New Here ,
Oct 18, 2024 Oct 18, 2024

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I am having the exact same problem as Caitlin with photoshop freezing. Any solutions for this?

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Community Expert ,
Oct 21, 2024 Oct 21, 2024

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@glyndat56488589 Same reply - we need to see your System info to better diagnose an issue. Make sure you have run all available updates.

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