Photoshop 23.5 not opening on Mac with OS Big Sur 11.6.8

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New Here ,
Sep 06, 2022 Sep 06, 2022

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The "open" button does nothing.  I can't even uninstall the app by tapping the three dots and tapping to uninstall.  I tried to uninstall from the Mac Applications but that didn't work either.  Lightroom - same. 
My computer is about 6 years old.  

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1 Comment
Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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Hi @KisKandar sorry to hear this.

 

You may need to do a clean install via your Creative Cloud app:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Thank you,

-- Cory

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