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Urban370800305sn2
Participant
August 12, 2024

Photoshop keyboard shortcuts not working on laptop

  • August 12, 2024
  • 1 reply
  • 129 views

Hello, 

for some reason my shortcuts in photoshop are not working on my laptop. For all the other Adobe apps its fine, also if i work on my home desktop I have no issues. I have already scoured this forum for a solution but have yet to find one. 

 

Any tips are highly appreciated. 

 

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
August 13, 2024

Hey, @Urban370800305sn2. Welcome to the Photoshop Community. I'll need more info to help you figure this out.

What specific tool shortcuts or workflow are you seeing this behavior with? What language is your Photoshop set to work with?

 

Please use the Windows On-screen Keyboard to check if the inputs are recognized as you press them.

 

Go to the location of the preference folder below and rename it to backup.

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024, or beta > Rename > Adobe Photoshop 2024. old), You can restore these preferences later if needed.(https://adobe.ly/4860qM9)
  • Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

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