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Photoshop random freezes

Contributor ,
Oct 24, 2024 Oct 24, 2024

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I'm experiencing random freezes in Photoshop. This happens a couple times an hour with no apparant connection between incidents other than it only happens with Adobe software like Photoshop, Bridge.

 

The freezes result in a beachball (Mac cursor when an application has stopped responding) and the beachball freeze lasts for about 90-300 seconds (1.5 to 5 minutes). Then it's okay for 20-30 minutes. The software often freezes during tasks that don't seem like they'd take a lot of resources. For example, I hit File, Open recent, and it freezes for a couple minutes before the list comes up. Or I hit window>patterns, then click on one of the patterns, and it freezes. The freezes usually occur using the user interface, not while using any of the tools.

 

Freezes also occur in Bridge, something as simple as pulling up the settings, and the settings appear, but then it freezes for 2-3 minutes.

 

I am using: Mac Studio, Apple M2 Max, 64 GB, 2TB SSD drive. OS Version 14.7 (23H124) Photoshop 25.7.0


I've reset preferences, clear cache, restarted, all the usual hoops, etc.

Bug Unresolved
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macOS

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2 Comments
Community Expert ,
Oct 24, 2024 Oct 24, 2024

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Hi, why are you using an old version? Some bugs have been fixed since: https://helpx.adobe.com/photoshop/kb/fixed-issues-history.html

 Does it happen when you type some text, or enter values? When switching apps?

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Contributor ,
Oct 25, 2024 Oct 25, 2024

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LATEST
Newer versions are not functioning properly on my Mac. 
 
quote

why are you using an old version? 

 

.

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