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Pop Up : problème extension LogiOptions à l'ouverture de photoshop

Community Beginner ,
Nov 18, 2024 Nov 18, 2024

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Bonjour, depuis une dizaine de jours, j'ai ce pop up qui apparaît à chaque ouverture de Photoshop. 

J'ai trouvé plusieurs posts sur la communauté avec des problèmes similaires avec Photoshop ou première pro. J'ai essayé tout ce que j'ai vu, mais rien ne fonctionne.

Comme je n'avais pas ce dossier /CEP/extensions/LogiOptionsAdobe j'ai été en retrouver un du 06 novembre (date ou tout fonctionnait sans pop up) dans mon time machine et je l'ai remis à la bonne place. Mais le pop up revient toujours.

Mes mises à jour sont toujours faites. Je suis sur un macbook pro 16 de 2019, OS Sonoma 14.6.1, Photshop version 26.0.0

J'aimerais vraiment me débarrasser de ce pop up inutile à chaque ouverture, car tout fonctionne très bien, comme avant son apparition d'ailleurs. Je n'ai ce pop up qu'avec Photoshop rien en In Design Illustrator ou première pro. À n'y rien comprendre.

Est-il possible de supprimer ce pop up une fois pour toute ?

Bug Unresolved
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macOS

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correct answers 1 Correct answer

Community Expert , Nov 18, 2024 Nov 18, 2024

It appears to be an extension that is installed when using a Logitech keyboard or mouse.

The solution is to delete the LogiOptionsAdobe folder, and there are two possible locations for that folder.

 

  • /Library/Application Support/Adobe/CEP/extensions/LogiOptionsAdobe
  • /Users/username/Library/Application Support/Adobe/CEP/extensions/LogiOptionsAdobe

 

If you have not yet checked the one, try looking into it.

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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It appears to be an extension that is installed when using a Logitech keyboard or mouse.

The solution is to delete the LogiOptionsAdobe folder, and there are two possible locations for that folder.

 

  • /Library/Application Support/Adobe/CEP/extensions/LogiOptionsAdobe
  • /Users/username/Library/Application Support/Adobe/CEP/extensions/LogiOptionsAdobe

 

If you have not yet checked the one, try looking into it.

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Community Beginner ,
Nov 19, 2024 Nov 19, 2024

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Thank you very much, I had only looked in my user's CEP folder, but I didn't know that it was also in the root of the Macintosh HD. Thanks again for your help, it works.

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Community Expert ,
Nov 19, 2024 Nov 19, 2024

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That's good to know. Now, please mark the reply that has been resolved as a Correct Answer.

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Community Expert ,
Nov 19, 2024 Nov 19, 2024

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Thank you. Now other users can quickly see what was effective.

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