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Remove tool is crashing Photoshop

New Here ,
Sep 22, 2024 Sep 22, 2024

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After weeks of using Remove without any problems, it has suddenly started causing PS to crash when I use it. I've tried changing the settings on Remove to 'More Stable' and have updated PS to the latest version, but I'm still getting the issue. I've tried the other tools and everything else is fine, its only Remove that has the issues. 

Bug Unresolved
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Windows

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correct answers 1 Correct answer

Community Expert , Sep 22, 2024 Sep 22, 2024

Hi!

What version of Photoshop are you using? Did you do anything to Photoshoop before this started happening--upgrade anything?

Have you tried resetting the tool? With the Remove tool selected, choose the Tool in the Options and click on the dropdown menu icon. On the right side, select the gear icon and choose Reset tool.

 

Let us know if that works?

Michelle

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Community Expert ,
Sep 22, 2024 Sep 22, 2024

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Hi!

What version of Photoshop are you using? Did you do anything to Photoshoop before this started happening--upgrade anything?

Have you tried resetting the tool? With the Remove tool selected, choose the Tool in the Options and click on the dropdown menu icon. On the right side, select the gear icon and choose Reset tool.

 

Let us know if that works?

Michelle

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New Here ,
Sep 22, 2024 Sep 22, 2024

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Hi Michelle. I think it might have been because I had accidentally unticked 'Remove after each stroke'. Ticking this again seems to have got Remove working :-). Thanks for your advice on the resetting, will be handy for future issues.

Thanks

Mark

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Community Expert ,
Sep 23, 2024 Sep 23, 2024

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Hi Mark!

I am glad to hear that it is working again!

Michelle

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