Saving PDF from photoshop, part text is white

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Community Beginner ,
Sep 15, 2020 Sep 15, 2020

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I use Photoshop 2020 v.21.2.3

When I save as PDF (High Quality Print)

It should look like this...
Screenshot 2020-09-15 at 12.13.11.png
But it saves like this...
Screenshot 2020-09-15 at 12.13.29.png

 

Any advice?

 

Thank you

Bug Unresolved

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12 Comments
Adobe Community Professional ,
Sep 15, 2020 Sep 15, 2020

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What version of PDF are you saving as?

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Community Beginner ,
Sep 15, 2020 Sep 15, 2020

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Acrobat 5 (PDF 1.4)

 

Screenshot 2020-09-15 at 12.59.36.png

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Adobe Community Professional ,
Sep 15, 2020 Sep 15, 2020

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Try saving at a higher level PDF such as 1.7 or 1.7+ also remove the fast web preview if this is for print work and that should solve the problem.  

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Adobe Community Professional ,
Sep 15, 2020 Sep 15, 2020

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Hi

What "modifications" have you made to the [High Quality Print] preset?

~ Jane

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Community Beginner ,
Sep 15, 2020 Sep 15, 2020

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Thank you for your help, but unfortunately, it didn't work, I have tried all levels, turned off web preview and it is still doing the same? 

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Community Beginner ,
Sep 15, 2020 Sep 15, 2020

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only unchecked preserve photoshop editing capabilities

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Community Beginner ,
Sep 15, 2020 Sep 15, 2020

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I have done it, although the only way was to flatten the image before saving as PDF.    Maybe a memory issue?

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Community Beginner ,
Nov 04, 2021 Nov 04, 2021

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Any update to this?  Currently encountering this

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Community Beginner ,
Nov 04, 2021 Nov 04, 2021

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Update: I converted the problem text to shape and it worked.

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New Here ,
Jan 17, 2022 Jan 17, 2022

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Exact same issue here. Running latest Photoshop (v23.1), trying to export my images to PDF, and encountering that a few latters are partly white.

 

I tried playing around with many pdf export settings, without luck.

 

I need the font layers to be persisted, of course when flattening the image the problem is gone, but that cannot be the solution.

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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Did you convert to shape?

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New Here ,
Jan 20, 2022 Jan 20, 2022

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No, but that's the point: I don't want to convert to shape, as I need/want to embed the fonts in my resulting pdf so they are displayed as (vectorized) fonts, not as pixels.

 

Of course, that would be a workaround, but it cannot be the solution.

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