Known Participant

Question

Slowness and lag in Photoshop 22.5.1 on Windows 10

Forum|Forum|4 years ago
September 24, 2021
19 replies
8172 views

Well, let's go:
Photoshop version v22.5.1 but I'm testing version 21.2.12 and the problem remains.
CPU - AMD Ryzen 9 3900X 12-Core Processor
GPU - RTX 2080 Super
GPU Driver - Nvidia Studio 472.12

Windows version 10, version 21H1 with all updates.
I have two 27" monitors, both Full HD (1920x1080) 144HZ.

Delays always occur when zooming in on the material I'm working on, slowness when opening boxes like Blending Options, applying styles and changing fonts.

Opening the Photoshop preferences box takes 2 seconds to open and it always happens.

In the GOOGLE DRIVE I tried to show the slowness in simple actions recording my screen.

I believe I was clear about my pc information.

{Thread title edited by moderator}

Windows

This topic has been closed for replies.

JoseGIHP

Participating Frequently

Exhausted by the time wasted trying to find fixes and work arounds. Corporate greed at it's finest. Perhaps if I was a shareholder I may get their ear. I'm posting all over this board with little to no replies from Adobe. I too am experiencing lag with Photoshop. I pump more money into my system, PS finds a way to get worse.
AMD Ryzen Threadripper 3970X 32-Core Processor 3.70 GHz

128 GB (128 GB usable)

Windows 11 Pro 22621.2070

4 TB Samsung SSD for PC
1 TB Samsung SSD for Scartch
Nvidia Quadro P5000
I've been using PS since 1999. It has never been as bad as it has been in the past 5 years.

I know they're all giddy about Firefly over there, but enough with the overhyped gimmicks and cash grabs and PLEASE put that effort into customer service and security. It shouldn't take hours from our workflow in a futile quest for solutions to THEIR bugs. Also, Tech companies as a whole need to stop hiding their customer service lines.

vitorsantosHerzAuthor

Known Participant

I recently bought the competing program, from the Affinity package, which is lighter, pays more attention to customers and even though I have to relearn it, it will be more usual for me.

I got tired of sending messages, trying solutions. And no one from Adobe comes to help, except the so-called "experts" who earn nothing for it, recommending reinstalling the software, restarting the computer, among other bad and meaningless solutions.

vitorsantosHerzAuthor

Known Participant

I don't understand the disregard for the community that uses the products, so I'm studying other alternatives so I don't become dependent.

I changed my entire configuration, not least because these problems were slowing me down.

I now have an i9 11900k, 32GB, NVME and an RTX 2080 super.

I can't say it hasn't improved, but I had a Ryzen 9 3900x with serious stuttering issues.

neglect. This is the word.

akil92908095

Participating Frequently

Any improvement? I'm honestly disappointed Adobe hasn't fixed this issue.

My PC is a little older (Dell spec)

i9-9900K

Nvidia 1080 GTX (non-Ti)

32GB of RAM

NVME drive for boot and a number of SSD

And I use my machine primarily for video but Photoshop is awful. The resizing issue is getting worse and not even dealing with high resolution. I'm not new to Photoshop either since I've been using it for CS2 days.

I'm also looking for an alternative at this point. I can't run a business with this much downtime that adds up; I don't know why Adobe does not understand that. This isn't MS Paint we're talking here lol.

adamt18510785

Inspiring

no at this point it's safe to say we are the casualties of numbers, if 10-25% of the people that use their products complain then they still have a good rate of positive reviews, they aren't going to spend the time on figuring out which boards and chip combinations has problems till it becomes the vast majority.
They also know guys like us that still have to pay them because of legacy clients so why should they bother fixing the issues.

M

mosemalti

Known Participant

Hey everyone,

Same issues here. I have both the 2019 and latest version installed 23.1.

I went trough all the suggested settings and I had chats with adobe but no luck.

Lagging big time even when I just close or save a files everything freezes for few seconds. 2019 no issues.

CPU i9-9900K
RAM 64 DDR4

GPU 1080ti

NVME drives etc.

1 Monitor, Viewsonic Elite

Lately I installed windows 11 infact I don't even bother asking adobe's help again as they will point out that I have windows 11. Still when I use the 2019 I have no issues. Blender no issues, Zbrush no issues. You can't compare affinity with photoshop. Affinity is fresh and new. The code is probably lighter and not bloated. Photoshop is ancient now. Like someone mentioned they now about the issues. They just keep adding features nobody asked for just to attract the everyday hobbiest. At fresh install the first thing I remove is that ugly HOME SCREEN, and switch everything to Legacy, like new document and transform.

Re. fixes the only fix that worked for some was holding SHIFT while clicking the icon to open photoshop. This will remove any plugins from the start. For me it didn't help hopefully someone will benefit from this.

Etienne

F

fruitsdemers

Participant

Same issue here as described above.

Win10

10980xe

64GB DDR4

RTX 3080 latest drivers

SSD intel optane 905p and p4800x for app and assigned scratchdisks in photoshop.

First time using the transform tool every session consistently hangs the program for 6-10 seconds. Some tools also hang when switching to them for the first time. The mac version doesn't have any of those issues running on my ancient macbook pro built by dwarves.

C

Caligo5CDE

Participant

>> In the GOOGLE DRIVE I tried to show the slowness in simple actions recording my screen.

watched. Compared to mine, your runs like a lightning)

Mine sometimes stucks for 10 seconds after each action. Moreover, it changes the icon but not really switches the instrument on pressing Z or ctrl+space for zoom in/out. Then, when unstuck, it draws lines with whatever you had before.

One thing is I am a bit of a slow worker (as a beginner), but that just drives crazy sometimes.

I do retouching and editing photos.

I

IkonikFilms

Known Participant

They just don't want to spend the money to fix the communication for the GPU and CPU.

Lame.

adamt18510785

Inspiring

I'm certain they are aware of these issues at this point. Most likely this is because of ps shoveing 25 years of code bloat into the program. They most likely will have to rewrite the program and their stalling because they can get away with it

N

NickKorchemniy

Participant

ok so did anyone yet get help with this insane ridiculous issue? i cant get anyone from the company to help resolve this massive laggy mess.

what can we do at this point becuase adobe dropped the ball big time ! what i still dont understand is how can such a massive "professional " company be even dealing at this child level behavior / production.... i simply cant wrap my head arund how Adobe is not making this the #1 priority !!! this is just bonkers. iv been using photoshop for over 20 years and lets just say this has to be the biggest failure yet!

nastya97core

Participant

I, too, am observing slow work. My machine is noticeably weaker than many here, but the problem is only in the latest version of Photoshop. If you work for photoshop version older than 20.0.5, there are no problems.

The problem is the normal dragging and dropping of an object on the canvas. The latest version of Photoshop 2022 is very difficult to work with because of the lags. It feels like the FSP drops to 10. I'm attaching a video so you can better understand what we're talking about. It's been over a year, but the problem has not been solved in any way.

I have tried different versions of the drivers. Both Studio (472.47) and Game Ready (496.49).

System:
CPU: intel i3 8100 (4 core)
RAM: 24GB ddr4
GPU: Nvidia GTX 1060 3GB

Exactly the same situation on a laptop with Intel UHD integrated graphics and Intel i5 1035G1 processor

The video on the left shows Photoshop 23.0.1, on the right 20.0.5

Video: https://disk.yandex.ru/i/KuCSk6Ierwm1-Q

p.s.

I already wrote about it here exactly one year ago, but my message went unnoticed.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/new-photoshop-works-slower/m-p/11583055

Композиция_1.zip

R

readjeff

Known Participant

Yep I came here to say this too. I actually noticed on the last update but it appears ot be even worse in this one. Unbelievable lag/hangs and now even crashes.

I have a powerhouse laptop that can handle anything and PS has runn smooth as silk until the couple of updates. I was hoping this update would fix it but it hasn't.

Adobe QA is, and has always been, non existent. We, the paying customer, are their QA guineepigs. I've already lost 30 mins of my work day today from a PS crash.

dragging images into a photoshop file now hangs for 20-30 seconds. The transform tool hangs for 20-30 seconds. There is lag all over the place.

My stats are:

Win10 Pro.

Intel i9 9900k
64gb RAM

Nvidia RTX 2080
SSD drives for both working files and OS

R

readjeff

Known Participant

And it just crashed again!! I dared to use the magic wand tool and clicked on something!

Photoshop hasn't crashed on me in years and now this update it's happening multiple times a day using different functions!

Dear Adobe, TEST YOUR PRODUCTS BEFORE LAUNCH PLEASE! We are not paying to be your QA service!

R

readjeff

Known Participant

And changing a fairly simple file's image size from to about 5k wide to 10k wide is taking over 10 minutes and still not completed...thsi version of PS is a total mess!

P

Pavel B..

Participant

Same here

Ryzen 3700x / RTX2070 Super, single 27 inch monitor, working on SSD drives.

Photoshop (latest version) gets abnormally slow and laggy. I am working just on single file ( web resolution graphics ) and it takes few seconds to zoom, change tool, while I save document, it stops totally respond for a minute.

But it seems to be better when I close Bridge.

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