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'Some text layers might need to be updated...' causing photoshop to quit.

New Here ,
Aug 27, 2024 Aug 27, 2024

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Hi everyone. I'm having this issue where I open a particular document which has text and photos. When it opens, a dialog box appears stating: 'Some text layers might need to be updated before they can be used for vector based output. Do you want to update these layers now?' - NO, UPDATE or LEARN MORE.
I have tried both of the options, and on both attempts Photoshop quits. No fanfare, just quits. I have deleted the CT Font Cache folder and emptied the Recycle Bin, but to no avail. I have also unistalled the program and re-installed, again to no avail. Any advice would be greatly appreciated. Thank you.

Bug Unresolved
TOPICS
Windows

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3 Comments
Community Expert ,
Aug 27, 2024 Aug 27, 2024

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@Nilgai15 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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New Here ,
Aug 27, 2024 Aug 27, 2024

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Thanks very much Ged! It worked a treat.

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Community Expert ,
Aug 28, 2024 Aug 28, 2024

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@Nilgai15 you're welcome

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