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34

P: Photoshop 26.11 freeze at launch on Reading Brushes & Building Color Conversion Tables

Community Expert ,
Sep 24, 2025 Sep 24, 2025

Just installed version 26.11 on Windows 10 and Photoshop is freezing on reading brushes, have already tried manually resetting the preferences, uninstalling version 26.11 and deleting the Adobe Photoshop 2025 folder from the appdata folder, reinstall version 26.11 same issue.

Reverted back to version 26.10, and it's working fine.

 

2025-09-24 08_02_57-Adobe Photoshop 2025 (Not Responding).png

Bug Acknowledged
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Windows
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correct answers 1 Correct answer

Community Expert , Oct 01, 2025 Oct 01, 2025

@Imaginerie you're not alone, as a workaround try disabling GPU compositing in the Photoshop preferences, as mentioned in the below thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-26-11-freeze-at-launch-on-reading-brushes-amp-building-color-conversion-tables/idi-p/15518484

 

 

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correct answers 2 Pinned Replies

Adobe Employee , Sep 29, 2025 Sep 29, 2025

Hi All! Thanks for reaching out. At the same time, I don't experience the same behavior on two of my machines, work and personal. I've shared this with the team for review. Please add your vote from the top and comments if you see this issue. 

 

Thanks!

Sameer K
(Type '@' and type my name to mention me when you reply)

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Adobe Employee , Oct 07, 2025 Oct 07, 2025

The team was finally able to reproduce and diagnose this issue in-house. The fix will be available in the next GA release. For the time being, reverting to 26.10 or using the current Beta (20251006.m.3249 27.0.1) are viable workarounds.

Thanks for everyone's input and help with this.

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105 Comments
Community Expert ,
Sep 24, 2025 Sep 24, 2025

I just installed 26.11, and "reading brushes" flashes past in 1/4 second. Everything OK.

 

Not helping, I know...

 

You're sure you don't have any non-default brushes left behind in a folder somewhere, that wasn't removed in the reset?

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Community Expert ,
Sep 24, 2025 Sep 24, 2025

@D Fosse the only non default brushes were the legacy ones, I'll uninstall 26.10, remove them and reinstall 26.11 to see what happens

 

Edit, after doing the above it opens OK until I close and open it again a few times, then starts freezing again on reading brushes

 

Update, used the Adobe cleaner tool, removed all Adobe related stuff as well, reinstalled 26.11 and still same issue, sometimes it opens OK, and sometimes it freezes reading brushes 😒

This is on my work PC, will try installing on my home PC later to see what happens

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Explorer ,
Sep 24, 2025 Sep 24, 2025

Same thing here, PS freezes when loading brushes. Please Fix it.

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Engaged ,
Sep 24, 2025 Sep 24, 2025

Windows 11 Pro / Mem : 32GB / Core i7 / Nvivia RTX4050 でver.26.1.0から26.1.1にアップしたら「ブラシを読み込み中」で起動が止まってしまいます。

Shiftキーを押しながら起動すると「サードパーティのプラグインを読み込まないで起動」となって普通に起動できます。

特にサードパーティのプラグインは何も入れていません。

Photoshopはほぼデフォルト状態です。

なにか原因分かりませんか?バグですか?

お願いします。

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Community Expert ,
Sep 24, 2025 Sep 24, 2025
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Community Expert ,
Sep 24, 2025 Sep 24, 2025
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Adobe Employee ,
Sep 24, 2025 Sep 24, 2025

Hi @Ged_Traynor! Thank you for reporting this. Good to know that the application is working after the reinstallation.

 

This doesn't seem to be an issue on my Windows machine. In case this happens again, try deleting the Brushes.psp file from C:\Users\username\AppData\Roaming\Adobe\Adobe Photoshop 2025\Adobe Photoshop 2025 Settings. Before you do that, make sure you copy the file to safe location first, so that you have a backup of your brushes.

 

Cheers! 

Noel
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Community Expert ,
Sep 24, 2025 Sep 24, 2025

@Noel Orridge can you please read my post above again, it's still freezing on my work PC, as I mentioned above I used the cleaner tool to remove all Adobe apps, I deleted all Adobe folders from both the local and roaming profile folders.

Reinstalled version 26.11 again and still the same issue.

 

Just installed it on my home PC, different spec, and I'm not seeing the issue on that one.

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Community Expert ,
Sep 25, 2025 Sep 25, 2025

@Noel Orridge I installed version 26.11 again to test and tried your suggestion of deleting the Brushes.psp file, Photoshop will open fine for a while but after a couple of restarts of Photoshop is hanging again, sometimes it will open fine, and sometimes it just hangs, it's very intermittent.

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Engaged ,
Sep 25, 2025 Sep 25, 2025

自分も同じ状況だったので試行錯誤して解決しました。

結果として、どうやら「Pattern」を引き継いでアップデートするとブラシの読み込みで起動が止まってしまうようです。なので、Shift keyを押しながらPhotoshopを起動して「Pattern」ウィンドウで自分で読み込んだパターンを削除してやると自分の場合は次回も普通に起動することができました。

Photoshopのアンインストール、再インストールもやらなくていいです。

でもこの不具合は修正してほしいですよね。

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Adobe Employee ,
Sep 25, 2025 Sep 25, 2025

Hi @Ged_Traynor, I apologize for the confusion and oversight on my end. Thank you for trying out the suggestion. It's unfortunate that it didn't work out. Could we take a look at your system info?

 

In the meantime, please try these steps and see if they fix the issue.

 

1) Run the Photoshop Application as an Administrator by right-clicking. You can find it here: C:\Program Files\Adobe\Adobe Photoshop 2025

 

2) Temporarily disable your antivirus or endpoint protection software. Try launching Photoshop.

 

3) Please make sure the GPU drivers are updated to the latest studio version.

 

Let us know how it goes! 

Noel
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Community Expert ,
Sep 25, 2025 Sep 25, 2025

@Noel Orridge it's not freezing as much now for some unknown reason, I can restart Photoshop about 10 times in a row without it happening, but then out of nowhere it will happen again, if I close Photoshop after the freeze and reload it again it works fine until the next time it happens, it's totally random.

 

I can't disable the AV as we're on a managed network, I have full admin rights to the PC.

Nvidia driver is up to date, no futher updates for the Intel.

I've also noticed a random freeze on this bit as well, but that has only happened twice so far.

I've also checked Windows event viewer and there's no helpful info in the crash log for Photoshop.exe

 

2025-09-25 15_29_47-Adobe Photoshop 2025.png

 

System info as requested

 

Adobe Photoshop Version: 26.11.0 20250918.r.18 a87e57f x64 (final, Release)
Number of Launches: 72
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.6332
System architecture: Intel CPU Family:6, Model:5, Stepping:3, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3096 MHz
Built-in memory: 32513 MB
Free memory: 20841 MB
Memory available to Photoshop: 24986 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 9.11.1
SAM SDK Version: 14.3.2
ACP.local Status:
- SDK Version: 5.8.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.7.0.5
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v5.3.2
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.2
C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0
NGL Version: 1.42.0.5
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 8.4.0
TextEngine: ATE 7.9.0 (d611361)
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA Quadro P620
GPUVendor: NVIDIA
NVIDIA Quadro P620 UNKNOWN, NVIDIA
Intel(R) UHD Graphics 630 INTEL_UHD_GRAPHICS_630, INTEL
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 1,962 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1080)
Display scale: 1
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
Display: 2
Display Bounds: (-1920, 0) -> (0, 1080)
Display scale: 1
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=3216899 -comment=Photoshop Version: Adobe Photoshop 26.11.0 20250918.r.18 a87e57f x64

[1 ms]
Start GetSnifferResult

[1862 ms]
Start sniffer 2025-09-25 15:08:31
# Photoshop Version: Adobe Photoshop 26.11.0 20250918.r.18 a87e57f x64
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=3216899 -comment=Photoshop Version: Adobe Photoshop 26.11.0 20250918.r.18 a87e57f x64

{65 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA Quadro P620 index=0)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 0) -> (0, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA Quadro P620 index=0)

# devices: 2
Device 0
Name: NVIDIA Quadro P620
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 1,962 MB
VRAM: 1,962 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,046 MB
API version: 12.1 (12.1)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2025-09-05 000000.000000-000
Driver age: 0 months
Driver version: 32.0.15.8129
Supports UMA: UNSUPPORTED
D3D-ID: 7350

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,174 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,046 MB
API version: 12.1 (12.1)
Device version: 12.0 (12.0)
Vendor name: INTEL
Model: INTEL_UHD_GRAPHICS_630
Driver date: 2025-03-06 000000.000000-000
Driver age: 6 months
Driver version: 31.0.101.2135
Supports UMA: SUPPORTED
D3D-ID: 39880
End platform native
{1020 ms}

{1020 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Quadro P620
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 2,147 MB
VRAM: 2,147 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 69 GB / s
Compute score: 554.157
Device name string: Quadro P620
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 13,636 MB
VRAM: 13,636 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Model: INTEL_UHD_GRAPHICS_630
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 28 GB / s
Compute score: 194.038
Device name string: Intel(R) UHD Graphics 630
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{1814 ms}

Exit code kExitNormal
End sniffer 2025-09-25 15:08:32
[kStatusNormal, kExitNormal]

[1863 ms]
Finish RunAllAPIs

[1869 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970293492390178004
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\
Temporary file path: C:\Users\gtraynor\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 465.8G, 236.6G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\

Installed components:
ACE.dll ACE 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
act_tracing.dll Adobe Common Toolkit 1.0.68
AdobeLinguistic.dll Adobe Linguistic Library 792708d
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2025/04/29-08:14:41 79.7bc3f9c 79.7bc3f9c
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.e3adea7 79.e3adea7
AdobeXMP.dll Adobe XMP Core 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPFiles.dll Adobe XMP Files 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPScript.dll Adobe XMP Script 2025/03/06-19:12:03 79.9690a87 79.9690a87
AGM.dll AGM 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2025/04/09-06:36:00 79.1939c22 79.1939c22
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 29.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
AXE8SharedExpat.dll AXE8SharedExpat 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
AXEDOMCore.dll AXEDOMCore 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
BIB.dll BIB 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
BIBUtils.dll BIBUtils 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
CoolType.dll CoolType 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
CRClient.dll Adobe Crash Reporter Client DLL 26.5.0.202506270759_7140322
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.2.0
dvaadameve.dll Adobe DVA 2025 25.2.0
dvaappsupport.dll Adobe DVA 2025 25.2.0
dvaaudiodevice.dll Adobe DVA 2025 25.2.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0
dvacore.dll Adobe DVA 2025 25.2.0
dvacrashhandler.dll Adobe DVA 2025 25.2.0
dvaevefactory.dll Adobe DVA 2025 25.2.0
dvamarshal.dll Adobe DVA 2025 25.2.0
dvamediatypes.dll Adobe DVA 2025 25.2.0
dvametadata.dll Adobe DVA 2025 25.2.0
dvametadataapi.dll Adobe DVA 2025 25.2.0
dvametadataUI.dll Adobe DVA 2025 25.2.0
dvanet.dll Adobe DVA 2025 25.2.0
dvaplayer.dll Adobe DVA 2025 25.2.0
dvascripting.dll Adobe DVA 2025 25.2.0
dvastorage.dll Adobe DVA 2025 25.2.0
dvatemporalxmp.dll Adobe DVA 2025 25.2.0
dvatransport.dll Adobe DVA 2025 25.2.0
dvaui.dll Adobe DVA 2025 25.2.0
dvauxphost.dll Adobe DVA 2025 25.2.0
dvauxpui.dll Adobe DVA 2025 25.2.0
dvavulcansupport.dll Adobe DVA 2025 25.2.0
dvaworkspace.dll Adobe DVA 2025 25.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-9.0.2-uxp1-e0d9ef0
dynamiclink.dll Adobe DVA 2025 25.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2025/03/11-13:46:07 79.a22178b 79.a22178b
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world4110.dll OpenCV library 4.11.0
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.11
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2025 26.11
PSViews.dll Adobe Photoshop 2025 26.11
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.9f41d70 79.9f41d70
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-9.0.2-uxp1-e0d9ef0
UPIC 2.6.0


Required plugins:

Accented Edges 26.11 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.11 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.11 - from the file “Filter Gallery.8bf”
Average 26.11 - from the file “Average.8bf”
Bas Relief 26.11 - from the file “Filter Gallery.8bf”
BMP 26.11 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.5 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.5 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.11 - from the file “Filter Gallery.8bf”
Charcoal 26.11 - from the file “Filter Gallery.8bf”
Chrome 26.11 - from the file “Filter Gallery.8bf”
Cineon 26.11 - from the file “Cineon.8bi”
Clouds 26.11 - from the file “Clouds.8bf”
Color Halftone 26.11 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.11 - from the file “Filter Gallery.8bf”
Conté Crayon 26.11 - from the file “Filter Gallery.8bf”
Craquelure 26.11 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.11 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.11 - from the file “Standard MultiPlugin.8bf”
Crosshatch 26.11 - from the file “Filter Gallery.8bf”
Crystallize 26.11 - from the file “Standard MultiPlugin.8bf”
Cutout 26.11 - from the file “Filter Gallery.8bf”
Dark Strokes 26.11 - from the file “Filter Gallery.8bf”
De-Interlace 26.11 - from the file “Standard MultiPlugin.8bf”
Dicom 26.11 - from the file “Dicom.8bi”
Difference Clouds 26.11 - from the file “Clouds.8bf”
Diffuse Glow 26.11 - from the file “Filter Gallery.8bf”
Displace 26.11 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.11 - from the file “Filter Gallery.8bf”
Entropy 26.11 - from the file “statistics.8ba”
Export Color Lookup Tables 26.11 - from the file “Export3DLUT.8be”
Extrude 26.11 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 26.11 - from the file “FastCore.8bx”
Fibers 26.11 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.11 - from the file “Filter Gallery.8bf”
Filter Gallery 26.11 - from the file “Filter Gallery.8bf”
Fresco 26.11 - from the file “Filter Gallery.8bf”
Glass 26.11 - from the file “Filter Gallery.8bf”
Glowing Edges 26.11 - from the file “Filter Gallery.8bf”
Grain 26.11 - from the file “Filter Gallery.8bf”
Graphic Pen 26.11 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.11 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.11 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.11 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.11 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.11 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 26.11 - from the file “Filter Gallery.8bf”
JPEG 2000 26.11 - from the file “JPEG2000.8bi”
Kurtosis 26.11 - from the file “statistics.8ba”
Lens Blur 26.11 - from the file “Lens Blur.8bf”
Lens Correction 26.11 - from the file “Lens Correction.8bf”
Lens Flare 26.11 - from the file “Standard MultiPlugin.8bf”
Liquify 26.11 - from the file “Liquify.8bf”
Matlab Operation 26.11 - from the file “ChannelPort.8bf”
Maximum 26.11 - from the file “statistics.8ba”
Mean 26.11 - from the file “statistics.8ba”
Measurement Core 26.11 - from the file “MeasurementCore.8me”
Median 26.11 - from the file “statistics.8ba”
Mezzotint 26.11 - from the file “Standard MultiPlugin.8bf”
Minimum 26.11 - from the file “statistics.8ba”
MMXCore Routines 26.11 - from the file “MMXCore.8bx”
Mosaic Tiles 26.11 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.11 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.11 - from the file “Filter Gallery.8bf”
Note Paper 26.11 - from the file “Filter Gallery.8bf”
NTSC Colors 26.11 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.11 - from the file “Filter Gallery.8bf”
OpenEXR 26.11 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.11 - from the file “Filter Gallery.8bf”
Palette Knife 26.11 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.11 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.11 - from the file “Standard MultiPlugin.8bf”
PCX 26.11 - from the file “PCX.8bi”
Photocopy 26.11 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.11 - from the file “ChannelPort.8bf”
Pinch 26.11 - from the file “Standard MultiPlugin.8bf”
Pixar 26.11 - from the file “Pixar.8bi”
Plaster 26.11 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.11 - from the file “Filter Gallery.8bf”
Pointillize 26.11 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.11 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.11 - from the file “PBM.8bi”
Poster Edges 26.11 - from the file “Filter Gallery.8bf”
Radial Blur 26.11 - from the file “Standard MultiPlugin.8bf”
Radiance 26.11 - from the file “Radiance.8bi”
Range 26.11 - from the file “statistics.8ba”
Render Color Lookup Grid 26.11 - from the file “Export3DLUT.8be”
Reticulation 26.11 - from the file “Filter Gallery.8bf”
Ripple 26.11 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.11 - from the file “Filter Gallery.8bf”
Save for Web 26.11 - from the file “Save for Web.8be”
Save for Web Drover 26.11 - from the file “Save for Web Drover.8be”
ScriptingSupport 26.11 - from the file “ScriptingSupport.8li”
Shear 26.11 - from the file “Standard MultiPlugin.8bf”
Skewness 26.11 - from the file “statistics.8ba”
Smart Blur 26.11 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 26.11 - from the file “Filter Gallery.8bf”
Solarize 26.11 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.11 - from the file “Filter Gallery.8bf”
Spherize 26.11 - from the file “Standard MultiPlugin.8bf”
Sponge 26.11 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.11 - from the file “Filter Gallery.8bf”
Stained Glass 26.11 - from the file “Filter Gallery.8bf”
Stamp 26.11 - from the file “Filter Gallery.8bf”
Standard Deviation 26.11 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 26.11 - from the file “Filter Gallery.8bf”
Summation 26.11 - from the file “statistics.8ba”
Targa 26.11 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.11 - from the file “Filter Gallery.8bf”
Tiles 26.11 - from the file “Standard MultiPlugin.8bf”
Torn Edges 26.11 - from the file “Filter Gallery.8bf”
Twirl 26.11 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.11 - from the file “Filter Gallery.8bf”
Vanishing Point 26.11 - from the file “VanishingPoint.8bf”
Variance 26.11 - from the file “statistics.8ba”
Water Paper 26.11 - from the file “Filter Gallery.8bf”
Watercolor 26.11 - from the file “Filter Gallery.8bf”
Wave 26.11 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.11 - from the file “WIASupport.8li”
Wind 26.11 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.11 - from the file “WBMP.8bi”
ZigZag 26.11 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 10.0.0.38 - from the file "Required Folder"
CmdN: 1.26.27
FMS: 1.10.9
UAM: 1.3.1
UAB: 2.18.0-17
UAB4: 5.45.0-2
AXT: 1.0.5
Loaded at: 161 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loading) 30.20.1.0 - from the file "Required Folder"
Loaded at: 2723 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.29.3.0 - from the file "Required Folder"
Share Panel (Loaded) 1.0.23.0 - from the file "Required Folder"
Loaded at: 163 ms - launch time impact: 0 ms
In app notifications (Loaded) 10.0.211.0 - from the file "Required Folder"
Loaded at: 168 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"
Loaded at: 2310 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.12.60.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_60\"
CAPTURE: 2.0.41 STOCK: 4.2.7
Neural Filters (Prepared) 1.15.0.102 - from the file "Required Folder"
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loading) 2.3.9.0 - from the file "Required Folder"
Loaded at: 2724 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.12.5.0 - from the file "Required Folder"
Photoshop In App Messaging (Loading) 4.8.8.0 - from the file "Required Folder"
Loaded at: 2725 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 2346 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 2347 ms - launch time impact: 0 ms
Discover Panel (Loading) 2508.130.0.11 - from the file "Required Folder"
Loaded at: 2727 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 30

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_60\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_60\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_60\extensions\capture\capture.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_60\manager.html”

Installed TWAIN devices: NONE

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Adobe Employee ,
Sep 25, 2025 Sep 25, 2025
Hi @Ged_Traynor! It's good to know that freezing is less frequent now. Thank you for sharing your system information.
 
Since you have dual GPUs on the system. Let's try this:
 
1) Go to Windows Settings > System > Display.
 
2) Scroll down and click on Graphics settings.
 
3) Under "Choose an app to set preference," select Desktop app and click Browse.
 
4) Navigate to Photoshop's installation folder and select Photoshop.exe. The default path is:
C:\Program Files\Adobe\Adobe Photoshop 2025\Photoshop.exe
 
5) Once added, click on Adobe Photoshop in the list, click Options, and select High performance (NVIDIA Quadro P620).
 
4) Click Save and restart your computer.
 
Try this as well if the above doesn't work:
 
In the same Graphics settings window above, click Advanced graphics settings and toggle off "Hardware-accelerated GPU Scheduling".
 
Let us know how it's going! 
Thanks!
Noel
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Community Expert ,
Sep 26, 2025 Sep 26, 2025

Hi @Noel Orridge I tried all the suggestions, alas it didn't resolve the issue, I can live with the occasional hang as it doesn't happen that often at the moment and I don't use Photoshop much on my work PC, it's running fine on my home PC which is where I use Photoshop the most.

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Explorer ,
Sep 26, 2025 Sep 26, 2025

However, it cannot be the solution that you first have to activate the GPU's hardware acceleration for a program to run.
Please fix this!

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New Here ,
Sep 26, 2025 Sep 26, 2025

Stuck on "loading brushes", this was reported this two days ago, and you still rolled it out to me. Not a good look Adobe, I'm not paying to be your beta tester.

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Community Beginner ,
Sep 26, 2025 Sep 26, 2025

Mine doesn't even get to Reading brushes before it crashes. For some reason, mine crashes at Building color conversion tables.

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Community Expert ,
Sep 27, 2025 Sep 27, 2025

@tslewis123 Just on a hunch, I would guess that this is an off-spec monitor profile, likely distributed from the monitor/laptop manufacturer through Windows Update. Manufacturer monitor profiles are strangely often problematic in various ways. To test this, replace your current profile with a standard profile like sRGB in Windows, or better, use a calibrator to make a new custom profile.

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Community Beginner ,
Sep 27, 2025 Sep 27, 2025

For some reason, unchecking Use Graphics Processor seems to fix it. I ran it twice with Use Graphics Processor unchecked and it worked perfectly, then ran it once with it checked and it crashed.

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New Here ,
Sep 27, 2025 Sep 27, 2025

I just installed this version and the freezes during launch immediately begun (at the Reading brushes step). I already reset settings multiple times, that didn't help. I deleted the Brushes.psp file, that seems to have fixed it, but I'm not happy that I had to delete all my brushes to make this work.

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Community Beginner ,
Sep 28, 2025 Sep 28, 2025

@D Fosse I don't think it's a problem with the color profile. Deleting the Brushes.psp file fixed it until I reinstalled my brushes, so I'm pretty sure it's the same problem everyone else in this thread is having, considering Building color conversion tables is right before Reading brushes in the load screen.

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New Here ,
Sep 28, 2025 Sep 28, 2025

Seit dem Update 26.11 häng sich mein Photoshop immer beim Starten auf. es steht immer da , Pinsel werden geladen " dann friert es ein. Auch eine neuinstallation hat es nicht gebracht. Ich bitte um Hilfe 

Davor war alles immer OK!

 

Windows 11 Aktuell

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Community Expert ,
Sep 28, 2025 Sep 28, 2025
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Community Beginner ,
Sep 28, 2025 Sep 28, 2025

Screen Shot 2025-09-29 at 12.43.49.447 PM.png

I'm one of the many who is getting the freezing error on reading brushes with 26.11.

I've tried all the suggestions here with no success.
Shift+CTRL+alt to remove preferences works only for that singular launch, but upon closing and reopening the program again, it hangs.
Removing everything from my presets makes no difference.

Not sure what else to try.

Windows 11 Home / RTX 5080 / 32GB /R yzen 5 9600x

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Explorer ,
Sep 28, 2025 Sep 28, 2025

Mine is freezing on "Building Color Conversion Tables".

I restarted while holding 'shift' to start without plugins & third party etc.
It started no problem.
I then quit PS, and did a normal start and it started as normal.
Bug returns when you next start Photoshop, or after a few successful launches.

**EDITED**
As noted by otherwise, disabling 'GPU Compositing' seems to solve the issue (I've tested 10+ restarts of PS after this change without it freezing).




- Windows 11 Pro
- Version 23H2
- OS build 22631.5909
- Experience Windows Feature Experience Pack 1000.22700.1106.0
- RTX-4080 (581.29 Studio)
- AMD Ryzen 9 7950X 16-Core Processor 4.50 GHz
- RAM 64.0 GB

 

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