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Bililo
Participating Frequently
September 15, 2023
Question

Wacom stylus and mouse pointer stay pressed

  • September 15, 2023
  • 5 replies
  • 790 views

I hope this message finds you well. I wanted to share a concern I've been experiencing regarding my Wacom device and mouse while using the pen and zoom tools in Adobe Photoshop 2023 version 25.0.

When I use the pen tool, I've noticed that when trying to create a curve, the pen doesn't release the anchor point properly. Even after lifting the Wacom stylus, it continues to create new anchor points continuously, resulting in unexpected and imprecise behavior.

Similarly, when using the zoom tool, I've observed that the mouse gets stuck, continually zooming in and out without responding to my actions.

These issues have significantly affected my workflow and task precision in Adobe Photoshop. I would greatly appreciate your assistance in resolving this matter as soon as possible. If there is any advice, software update, or solution I can apply to rectify these problems, I would be grateful to receive your recommendations.

Thank you in advance for your attention and assistance on this matter. I look forward to your prompt response.

    5 replies

    B
    BililoAuthor
    Participating Frequently
    September 16, 2023

    okay, I understand. thank you for taking the time to comment

      Jqqerry
      Jqqerry
      Inspiring
      September 16, 2023

      No i mean, inculde 24.5 also buggy for this case.
      at least 24.4.1 or previous version.
      24.0.1 works for me

        B
        BililoAuthor
        Participating Frequently
        September 15, 2023

        Thanks for the advice, I'm going to roll back to version 24.5 and see if it works for me

          Jqqerry
          Jqqerry
          Inspiring
          September 15, 2023

          Pen tool anchor point only? or Other tool is also broken?
          If is right, Check my thread.

          https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-completely-broken-hand-tool-ps24-5-hand-tool-sticking-sticky-not-reverting-to-cursor/idi-p/13877561

          It's exactly a bug that started with 24.5 version.
          It's fully reproduced with mouse as well as wacom pen, and many people have already voted, agreed and reported except me.

          Photoshop doesn't seem to be able to accept the removal of the mouse even if you press and remove the left click.

           

          So you can try hand tool too, and if this kind of bug is correct, the only way is to roll back to the version before 24.5 and keep it until it's fixed.

            N
            NamiStudio
            Participant
            September 15, 2023

            I'm also experiencing a similar issue to yours, from version 24.7 up to now. I've tried uninstalling and reinstalling, but it still has the same error

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